Incident Management Jobs in North Yorkshire

We require an enthusiastic and effective Service Desk Analyst within our busy, 24x7 Service Desk... Tasks To ensure customer faults are entered into the LANDesk Service Desk system, advising the caller of the unique reference number assigned to the fault... To ensure that faults are resolved in accordance with the...

Capita is the UK's leading IT transformation partner. For over 30 years, our secure IT services have enabled our clients to transform and deliver exceptional IT Services. We are recruiting a Service Desk Manager to join our team in York to coordinate the activities of the Service Desk ensuring...

Capita is the UK's leading IT transformation partner. For over 30 years, our secure IT services have enabled our clients to transform and deliver exceptional IT Services. We are recruiting a Service Desk Manager to join our team in York to coordinate the activities of the Service Desk ensuring...

The successful candidate will have experience working in a customer support team, be comfortable working with core web technologies (eg HTML, FTP, XML, Flash, JavaScript) and have excellent written communication skills... - Working to agreed SLA's and ensuring daily/weekly targets are met... - Problem management Incident management... - Experience using front-...

This includes incident management, change management and problem management... Required: - Linux systems administration ( preferably Debian and RedHat based distributions) - Configuration management (Puppet, Chef) - Common web delivery applications (Nginx, Varnish, Apache HTTPD, IIS) - Common protocols (TCP/IP, HTTP, etc.) - Understanding of cross platform relational databases (Percona , MSSQL) - At least one common...

This includes incident management, change management and problem management... Technical Skills Required: -Linux systems administration (preferably Debian and RedHat based distributions) -Configuration management (Puppet, Chef, SVN) -Common web delivery applications (Nginx, Varnish, Apache HTTPD, IIS) -Common protocols (TCP/IP, HTTP, etc.) -Understanding of cross platform relational databases (MySQL, Percona, MSSQL) -...