3 of 3 Incident Management Jobs in North Yorkshire

technical faults ranging from simple password resets to more complex and novel incidents that cover multiple internal and external IT systems. Following established incident management procedures. Maintain working relationships with technical teams across multiple sites. Challenge & Improve on established incident management procedures. Investigate complex problems … workplace or in academic arena. Desirable Competent to level of A+ IT diploma qualification Competent to the level of ECDL advanced Knowledge ITIL Service Management Training and experience Essential Experience of working with IT in a customer orientated service Experience of providing support for desktop environment Proven experience ...

next step into a leadership role. This is a hybrid role, based out of Ripon, North Yorkshire. Description Provide leadership to the project management team and support their continued growth and development. Take ownership of key strategic initiatives. Oversee the delivery of the organisation's platform related projects, ensuring … work, and reporting on portfolio progress. Take responsibility for refining and enhancing the overall project delivery framework and ways of working. Profile Proven project management experience in an IT environment (e-commerce, Software development, Platform Business). A good general technical understanding of e-commerce and platform based businesses ...

great place to work! Responsibilities Build, maintain, and secure Azure infrastructure to ensure availability, resilience, and performance. Lead on cloud security architecture, including identity management, access controls, and threat mitigation. Act as a senior escalation point for complex infrastructure and security incidents. Deliver cloud migration, optimisation, and security enhancement … initiatives. Administer endpoint management solutions using Microsoft Intune and Group Policy. Implement monitoring, logging, and alerting through Azure Monitor and security tooling. Maintain patching, backup, and disaster recovery processes. Requirements Extensive experience in infrastructure and security engineering roles within enterprise environments. Strong hands-on knowledge of Microsoft Azure, including ...