3 of 3 Incident Management Jobs in North Yorkshire

manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. … have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. ...

experience supporting and operating enterprise production platforms across Microsoft Azure and some On-premise infrastructure environments. Strong understanding of hybrid cloud operations and infrastructure management Managing Azure subscriptions, accounts, networking, identity, security controls and platform services Hands-on experience with Infrastructure as Code (IaC) and automation tooling, particularly Terraform … Experience working within operational support and change management environments Experience migrating workloads and services from on-premise infrastructure to public cloud platforms. Experience with Landing zones, DevOps tooling s would be beneficial Key Responsibilities of the Cloud Engineer: Act as the technical lead for platform change initiatives, owning technical ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...