4 of 4 Incident Management Jobs in North Yorkshire

SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). … including Azure NetApp Files, snapshots, and backups. Understanding of Infrastructure as Code principles and deployment automation (ARM, Bicep, Terraform). Experience with Azure cost management and governance (budgets, policies, tagging standards). Experience with virtualisation platforms such as Hyper-V, VMware, or vCloud. Bonus skills Experience with Azure ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...