2 of 2 Incident Management Jobs in Peterborough

software issues for computer systems, printers, mobile devices, and other peripherals. Provide technical assistance for software applications and recommend solutions to resolve problems. Incident Management: Log and track all support incidents and service requests using the IT ticketing system. Prioritize and manage multiple support requests to ensure timely … effective resolution. Escalate complex issues to appropriate IT support teams when necessary. User Account Management: Create and manage user accounts, passwords, and access permissions based on company policies and security protocols. Assist with onboarding and offboarding processes for employees, ensuring proper access to IT resources. Software and System Configuration ...

able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit … community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research ...