7 Incident Management Jobs in the City of London

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting … repairs through adjustment, cleaning or replacement of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues more »

to building, deploying, and operating our Cyber capabilities to fortify our defenses, employing innovative and cutting-edge cyber technologies. Our duties span cyber threat management, real-time attack detection and prevention, and swift remediation, integrated with advanced artificial intelligence and machine learning. Additionally, we leverage Cyber DevOps automations to … and setting the Cyber framework and Security compliance policies across the company, including the development of robust Business continuity plans, disaster recovery, and critical management plans to ensure the resilience of our operations in the face of cyber threats and other emergencies. Key Competencies Technical Significant experience in Cyber … OT, and IP networks, including IPSec VPNs, Firewalls, SIEM, IPS/IDS, AV/EDR solutions, LDAP/AD, etc. Expertise in Privileged Access Management and related tools High level of expertise in Vulnerability and Compliance Management; DDOS protection Hands-on experience in Cyber Security engineering and design more »

security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC). You will provide line management of a small team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/… a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance, development and opportunities of the GSOC. With Vendor management you will form strong relationships with the MSSP's contacts through status tracking, informal comms, review sessions with the MSSP functionality to analyse value … delivered, SLAs, enhancements, review control and vulnerability assessments to identify control weaknesses and assess remedial action. Regarding Incident management you will ensure that Incident information is shared with all relevant stakeholders in a timely and appropriate manner taking into account the seriousness of the incident, arrange more »

DESIRABLE Key responsibilities: Application and infrastructure planning and testing including integrations Maintaining CI/CD pipelines Automation implementation Guidewire Cloud Console configuration On-call, incident response and incident management Monitoring the software development process through its entire lifecycle and ensuring adherence to security standards Regularly updating or … such as Kanban and experience of Scaled Agile (LeSS, SAFe) would be beneficial Deep knowledge required of following tools/technologies Containerisation tooling and management in particular, Docker & Rancher CI/CD tooling such as Octopus Deploy, Azure DevOps, TeamCity, Artifactory & GitHub IaC configuration tooling such as Chef/ more »

continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute … In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »

professionalism. The Role: work with Aspen Service Owners to develop and maintain a corporate wide BCP program that addresses business recovery and emergency response management, in line with regulatory requirements e.g., SS1/21. validate operational policies and frameworks ensuring effective links to Incident Management Processes. review more »

Providing support for all network-related incidents and projects (3rd line) Assisting in High and Low-level designs Providing consultancy to teams Knowledge sharing Incident management Required Skills and Experience: A history of working in Low Latency Environments Experience with Ansible or Python Automation Strong experience with Load more »