Jobs 1 to 15 of 23

Service Desk Analyst - Helpdesk - ITIL

City of London -
Claremont Consulting Limited
ITIL - Customer Service - Service Desk - Helpdesk Service Desk Analyst urgently required for a Global Voice and IT solutions provider based in Central London! This is a 12 month FTC with a view to extend. As the Service Desk Analyst you must have a strong understanding of Customer Service and be...
Salary: £20000 - £25000 per annum + Benefits
Posted: 20 days ago

Incident Manager

City of London -
Hays IT - Uk Posting account
Purpose of job- The Major Incident Manager is a high profile and highly visible position within the Service Management team... The role will work closely with the Service Management team to ensure the process is fit for purpose, benchmarked against agreed frameworks, and is iteratively improved. Responsibilities- * Accountable for the...
Salary: £450.00 per annum
Posted: 3 hours ago

ServiceDesk Manager - London - Permanent

City of London -
Interquest - IQ ESM
You'll be responsible for the management of an externally facing European Service Desk, supporting all of the operating companies external customer IT related engagements and have overall responsibility for the execution of ITIL core processes i.e. incident management, request fulfillment, access management etc. You must have Significant experience...
Salary: £60000 per annum + Car Allowance & Benefits
Posted: 2 days ago

Operational Duty Manager/Incident Manager - Finance

City, London -
Harvey Nash plc
Operational Duty Manager required for a leading financial services organisation to identify any changes to service, to minimise impact to business and to ensure the Major Incident Management process is implemented seamlessly and consistently for all potential and actual impacts... *Cover business hours starting in Asia Pacific and finishing at...
Salary: £50000 - £65000 per annum + bonus and benefits
Posted: Yesterday

Application Support Analyst - Contract

City, London -
McGregor Boyall
Application Support Analyst - SQL/Unix/Scripting - Equities -London - Investment Banking - Contract. A leading Invesment Banking organisation are currently looking for an Application Support Analyst to join their growing IT function. You will be joining a team responsible for providing cross asset application support to users/clients. The successful candidate will...
Salary: £475 per day
Posted: 2 days ago

Incident Manager

City, London -
Harris Global
The Incident Manager is held accountable for the day to day delivery of Incident Management. As part of the Service Management Integrator team, Incident Managers will work directly with the Supplier Incident Coordinators to ensure the process objectives are met... Oversees management of day to day Incident Management activities... : Strong...
Posted: Yesterday

Business Analyst

City of London -
Claremont Consulting Limited
Strong stakeholder management and communications skills are essential... * Excellent knowledge of business analysis methodology. * Good understanding of process design and implementation including good knowledge and experience of ITIL and incident management processes. * A basic understanding of Information Security, for example, application-level security, encryption, SSL, vulnerabilities etc... * Knowledge of IT...
Rate: £225 - £250 per day
Posted: 6 days ago

Service desk Analyst/1st Line Support

City, London -
Global Technology Solutions Ltd
FCA, SOX, Dodd-Frank regulations... oInstant messaging using Windows, Lync and ICEChat clients. oHigh tech meeting rooms (video conference, DVD, wireless network and touch screen tablet PCs) oUnified document capture and production systems (printer, scanner, fax) Desirable requirements for a Service Desk Analyst: *Industry or accreditations Microsoft, Cisco, A+, … *HDI...
Rate: £150.00 - £160.00 per day
Posted: Yesterday

Application Delivery Analyst

City of London -
Hays IT - Uk Posting account
Senior Application Analyst - Transport for London Moblie application background - Tablets, IOS, IPad, Iphone, Blackberry. Deployment 2nd and 3rd line support Written maintainence Role Purpose Responsible, in line with the ITIL framework, for the provision of tier 2 and tier 3 service for TfL's live environments ensuring that all services...
Rate: £430.00 - £460.00 per annum
Posted: 20 days ago

Technical Support Analyst (2nd Line)

City of London -
Interquest - ITQ Financial - Tunbridge Wells
As part of the technical support team you will be responsible for a variation of tasks such as Incident management (2nd line), problem management, release management, configuration management, IT service continuity, Project management/coordination and service desk function cover (mainly outside of core working hours)... Critical Technologies: Citrix (presentation server)...
Salary: £42000 per annum + Competitive benefits package
Posted: 6 days ago

Infrastructure Engineer

City of London -
Hays IT - Uk Posting account
Experience with: Enterprise mobile management tool Wintel experience, Websense, Radius Citrix Word sharefile PKI - public key infrastructure Key Accountabilities * Accountable, as required and as assigned by the Team Leader, for executing IM support activities for fault resolution in any of the following areas: o Live defect tracking/monitoring o Customer...
Rate: £430.00 - £460.00 per annum
Posted: 21 days ago

Analyst/Report Developer BOXI

City of London -
Hays IT - Uk Posting account
Candidate will be required to lead engagements for BOXI, develop universes, report specifications, visualisation interfaces and report schedules Skills, Knowledge and Experience * Expert knowledge of Business Objects R3 / R4 (must have) * Experience of BOXI administration and architecture would be a plus * Experience of complex universe design and best practices (must...
Rate: £400.00 - £460.00 per day
Posted: 8 days ago

ServiceNow Business Analyst

City of London -
Hays IT - Uk Posting account
The core responsibility will be to provide business analysis and process support for two major modules to be deployed in ServiceNow: Major Incident Management and Support Contact Management... Candidates applying MUST have the following: - Solid Business Analyst experience within Investment Banking - Knowledge of IT Service Management in particular Major Incident...
Rate: £450.00 - £495.00 per day
Posted: 13 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ ESM
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 2 days ago

Application Team Leader SQL, .Net, IIS London Finance £60,00

City of London -
NFP Group Ltd
Urgently required Application Support Team Leader SQL Server, ASP.NET, C# for one of Europe's most recognised provider of Trading Software solutions to a host of organisations, primarily Investment Banks/Hedge Funds/Brokers and other financial institutions... ITIL Service Manager or Practitioner certification will be beneficial in addition to...
Salary: £55000 - £65000 per annum
Posted: 7 days ago