Jobs 1 to 15 of 17

Event Management Analyst

Peterborough, Cambridgeshire -
Kelway Ltd
Alert logging - SLA management - Troubleshooting and diagnosis of a variety of technologies - Provide remote support- 24x7x365 on a rota: 4 Shifts - Nights - 20:00pm to 08:00am, 4 days off, 4 Shifts - Days - 08:00am to 20:00pm,4 days off. - Escalate potential service issues with Team Leader/Event management...
Salary: Up to £25,000 per annum
Posted: 6 days ago

Incident and Problem Management Team Lead

Luton, Bedfordshire -
Easyjet
This is generation easyJet, and we're looking for an experienced Incident & Problem Management Team Lead to join us and be accountable for improving and managing all aspects of the Major Incident & Problem Management function... In this varied, complex and challenging role, we're looking for an Incident & Problem Management...
Posted: 18 days ago

Incident Analyst

Peterborough, Cambridgeshire -
Hudson IT
The successful individual will be working in the Service Fulfilment business area, this role is part of the Incident Management team and will focus on... As an Incident Analyst your focus will be on supporting the IT Incident Manager to ensure the efficient and effective delivery of the Incident Management...
Salary: £30000 - £45000 per annum + Benefits
Posted: 5 days ago

IT Service Desk Analyst

Watford, Hertfordshire -
BrightHouse
Responsible for proactively monitoring the Service Desk queues identifying any SLA failures and notifying the IT Service Delivery Manager... Maintain procedures where necessary with instruction from the IT Service Delivery Manager. To support the IT Service Delivery Manager by assisting in any additional duties. To adhere to all policies and...
Salary: Competitive
Posted: 10 days ago

Incident and Problem Manager

Luton, Bedfordshire -
Easyjet
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes. An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 18 days ago

Incident and Problem Manager

Luton, Bedfordshire -
easyJet
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: - In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes - An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 17 days ago

Senior Technical Analyst (IT)

Watford, Hertfordshire -
TJX
As allocated by line manager, this role can be involved / lead in the following areas: Supervise the day to day operations of support teams... Detailed high level knowledge of support procedures and overall ITIL Service Management Foundation practices... Formulation of scheduling and resource management for the team... Incident and Problem...
Salary: Unspecified £Competitive
Posted: 2 days ago

3rd Line Storage and VMWare Engineer

Peterborough, Cambridgeshire -
Kelway Ltd
Escalate potential problem issues with Problem and Incident Management... - At least 3 years’ experience in a similar support role - VMware (VCP) knowledge and experience - EMCSA or EMCISA or extensive proven experience - EMC technologies - Cisco UCS - VCE / Vblock experience - Microsoft Server operating system knowledge. - Backup Technologies - Experienced in ITIL best practices...
Salary: Up to £43,000 per annum
Posted: 6 days ago

Customer Services Manager

Bedford, Bedfordshire -
Polar Recruitment
Manage service delivery against contractual SLA's and KPI's, in adherence to ITIL processes... *Utilise and contribute to the further development of Change, Problem and Incident Management ITIL processes... *ITIL V3 Foundation certified... *Broad technical understanding of different platforms - IBM, UNIX, Microsoft, Datacentre environments etc... *PRINCE 2 certification desirable.
Salary: £35000 per annum + + Car (7K) + Bonus (4K) + Benefits
Posted: 2 days ago

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 2 days ago

Platform Support Manager

Cambridge, Cambridgeshire -
Cambridge University Press
Key Responsibilities will include: Collaborating with other managers in setting up effective ITIL operations and processes for 3 rd line technical support maintenance activities Coordinate and manage priority and work allocation for technical support incidents for managed systems. Working closely with Maintenance Manager, assemble and supervise necessary resources across development,...
Salary: From £25,000 to £38,000 per annum
Posted: 20 days ago

Service Desk Team Leader

Bedfordshire -
Candidate Source
Act as the first line of escalation with the Incident Management Process for business users... - Ensure SLA’s are delivered across the team... - Advanced knowledge of MS Office suite of application (Excel, PowerPoint, Access, etc). - ITIL Framework... - Resource management... - Educated to degree level (or equivalent) in a numerate/scientific discipline.
Salary: Up to £31,000 per annum DOE
Posted: 3 days ago

IT Technical Support Analyst

Basildon -
Recruitment Genius
Their portfolio of services includes outsourcing, technical support services, software development, advanced network security WAN/LAN management, hosting, digital solutions and project management... Key Responsibilities for this role will be: - Provide operational support for service request fulfilment, incident management and problem management... - Windows Server 2008+ experience essential. - Microsoft Office support... -...
Salary: £23000 - £25000 per annum
Posted: 10 days ago

Desktop Support Engineer

Watford -
Hays IT - Uk Posting account
Due to continued growth, my client is seeking a technically orientated 2nd Line Desktop Support Engineer to join their successful second line support team based in Watford. Responsibilities will include, but not be limited to; - Liaising with leadership and other analysts in regards to unresolved ensuring no incidents are left...
Rate: £12.00 - £15.00 per hour
Posted: 12 days ago

Senior Server Analyst - Virtualisation

Bedfordshire -
Hays IT - Uk Posting account
Applicants should have experience of at least 3-5 years servicing large corporate infrastructure, which should encompass mainly VMWare and Citrix virtualisation technologies. Also you should have had exposure to legacy and current VMware Hypervisor & management technologies such as VI3, vSphere versions 4 & 5 Inc ESX Classic and ESXi hosts...
Salary: £35000.00 - £45000.00 per annum
Posted: 10 days ago