Jobs 1 to 15 of 17

Major Incident Manager

Own the end-to-end Problem and Incident Management... Conduct reviews of the Problem and Incident Management processes... Understanding and experience of ITIL, particularly Incident, Request and Problem Management... Knowledge of continuous improvement methodology (Six Sigma, Lean, etc.) Previous experience of VMware Service Manager 9 workflow module... Experience in Project...
Manchester -
iKonnect Global Solutions
Salary: £32000 - £38000 per annum + Benefits
Posted: 4 days ago

1st Line Servicedesk Support

As a 1st Line servicedesk analyst the role will include: Respond to service or incident requests for technical assistance in person, via phone or electronically providing 1st line support or passing to other members of IT in line with Service/Incident Management policies, processes & procedures. All requests/incidents should be...
Colne, Lancashire -
Rate: From £16,000 to £16,000 per annum
Posted: 6 days ago

2nd Line Support Analyst

Candidates will possess experience of providing 1 st or 2 nd line remote support within a Service Desk or Helpdesk environment, where you have supported Windows Operating systems... You will get the opportunity to work in an ITIL environment, with the opportunity for career development... Excellent time management skills... Active...
Wilmslow, Cheshire -
Hiring People
Salary: Competitive
Posted: 3 days ago

Support Analyst

You will be ensured the assigned call and tasks are managed to agreed SLA's and will provide the initial diagnosis and resolution where possible... You will come with experience of Active Directory, Desktop Support, and Incident management amongst other core IT skills. You will come from past experience in...
Salford, Lancashire -
Salary: £20000.00 - £22000.00 per annum
Posted: 2 days ago

3rd Line Support Analyst - Stockport - £30-£35k

In this role you will be responsible for on-site and remote support across a range of technologies including Windows Servers, VMware and Cisco - the ideal candidate would be classed as an "all rounder" with experience with Microsoft, Networking and Virtualization... - Follow company procedures with regard to change control, change...
Stockport -
Computer Futures
Salary: competitive
Posted: 12 days ago

IT Operations Executive

This will include post-sale support to existing customers with additional activities for supporting associated ITIL processes such as Incident Management, Problem Management & Change Management... - Monitor and proactively resolve issues relating to dedicated customer environments (Windows 2008, 2008 R2, 2012 servers using System Center Virtual Machine Manager 2012 R2, Managed...
Manchester, Lancashire -
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum
Posted: 26 days ago

Service Desk Analyst

Assist with the completion of reports and data validation as required... An understanding of WAN technologies and functions. Exposure to networking devices - routing and switching (Cisco, Extreme, Juniper, etc…) An awareness of with routing protocols (BGP, OSPF) Use of, or exposure to, network monitoring tools (SNMP, trap information, syslog, etc…)...
Cheadle, Cheshire -
Networking People
Salary: £18000 - £23000 per annum + Benefits package
Posted: 3 days ago

First Level Operations Support

You will be required to work within defined repeatable processes and procedure and encouraged to contribute towards process improvement in light of evolving customer requirements and technologies... Knowledge and experience of Windows and i-series technology desirable... First point of contact for all support to customers following internal incident management...
Wilmslow, Cheshire -
Hiring People
Salary: Competitive
Posted: 3 days ago

IT Support Officer

You will need to have proven experience of IT service management and incident management with a background of working in a customer service environment. Ideally you will have worked within the NHS previously... Desirable skills will include; MS Office, MS Windows 2000/XP/7/8, MS Active Directory, Windows Server,...
Blackpool, Lancashire -
Salary: £19000.00 - £22000.00 per annum
Posted: 5 days ago

2nd Line Support Analyst

You will be responsible for monitoring and prioritising incidents in line with incident management processes, record actions on the CMS, configure hardware troubleshoot and identify training opportunities for the service desk... Ensure that all calls are resolved as quickly and as effectively as possible, meeting SLA opportunities. Carry out IT...
Manchester, Lancashire -
McGregor Boyall
Salary: £20000.00 - £28000.00 per annum
Posted: 3 days ago

Infrastructure Systems Manager

Running and refining a robust Change Management process to ensure changes to the infrastructure are made in a controlled manner so that risk to customers is minimised... Implementing and refining an effective Incident Management process to ensure that failures are dealt with swiftly and effectively 24/7/365, that customers...
Rochdale, Lancashire -
Zen Internet Ltd
Salary: From £60,000 to £70,000 per annum (depending on experience) + benefits
Posted: 11 days ago

Avaya Engineer, Bolton 35,000

A leading provider in reports and services for the legal sector are looking to boost the IT team with a VoIP Engineer to help in the continual provision of the groups telecoms systems... Duties: Establishing and delivering the groups unified communications strategy based on standards, regulation and technology... Gather business...
Bolton, Lancashire -
Evolution Recruitment Solutions
Salary: 35,000 + Package
Posted: 4 days ago

Managed Security Services Lead

We are active in many areas of IT Security, including Network Security, Identity Access Management, Security Incident Management, Penetration Testing, Governance Risk and Compliance, Security Event Management... Service level problem management... Experience SIEM products (Arcsight preferred) - hands on experience of admin/end user. Security Monitoring exposure (direct Analyst work or...
Warrington, Cheshire -
Hewlett Packard Enterprise
Salary: Great Salary and Benefits
Posted: 10 days ago

2nd Line Cisco Engineer

The NOC team support customers with private international data and voice networks, over Vodafone’s global MPLS network. You will be supporting customer site connectivity over a number of access methods including satellite, Network to Network Interconnect, leased line and secure Internet tunnel connections... -Work closely with the Service Desk,...
Manchester, Lancashire -
Posted: 5 days ago

Linux Support Specialist - RHEL/Solaris/VMware

Key skills required… Excellent knowledge of RHEL 6 AND/OR Solaris 9,10... Some Knowledge of RHEL HA Add-On (RHEL Clustering) would be an advantage... Confident with SAN Storage. Experience using VMWare (Cloud Operations, vCentre, vRealise, vOPS, vSphere etc) What you'll need to succeed You need to have...
Cheshire -
Hays Specialist Recruitment Ltd
Rate: £450.00 - £550.00 per day
Posted: 20 days ago