Jobs 1 to 15 of 18

2nd line Service Desk

Altrincham, Cheshire -
Harvey Nash plc
Firstly is to be the technical lead for all incidents and secondly to be the technical escalation point within the incident management process... * Experience of working in a Call Centre Environment (Desirable) * Exposure to the ITIL Incident management process is advantageous. * 2nd Line IT Support Experience including knowledge of Windows...
Posted: 3 days ago

Service Desk Analyst

Southport -
Experian
Experian's Decision Analytics Global Delivery & Service team, are looking to appoint a Service Desk Analyst into the Service Support Desk in Southport... This involves handling client calls and e-mails received into our incident management system and, where possible, to successfully resolve calls without passing the client to another...
Salary: Pension, bonus scheme
Posted: 2 days ago

IT Service Desk Manager - Windows, ITIL

Bolton, Lancashire -
Vertical IT
A leading employer in Bolton seeks a Windows Server, Active Directory, ITIL, VMware, Incident Management Service Desk Manager to manage, mentor and develop a team of engineers as well as ensuring optimal Service Delivery at all times... - Active Directory. - VMware. - ITIL v3... - Problem Management. - Incident Management. *Certifications and / or a...
Salary: £40000 - £45000 per annum
Posted: 3 hours ago

Desktop Support Enginer

Cumbria -
Capita - ITMS
Call handover as required in line with agreed SLA... Candidate:- SC Cleared (Ideally or eligible to undertake)... Good technical knowledge, skills and hands on experience in PC software - including Windows XP and Windows 7 Microsoft Office, Microsoft Outlook... Knowledge of WAN/LAN environment and terminology, IT infrastructure and services would...
Salary: £20000 - £30000 per annum + attractive benefits
Posted: Yesterday

Third Line Support Engineer

Liverpool, Merseyside -
HAYS INFORMATION TECHNOLOGY
Founded in 1971, This national, multi billion pound company operates in real estate, media and logistics and work with national, international and global companies offering a unique, innovative network... Investigating incidents and establishing the root cause, also act as part of the out of hours on-call rota and major...
Salary: £32000.00 - £36000.00 per annum + benefits package
Posted: 3 days ago

IT Project and Platform Engineer

Liverpool, Merseyside -
Rullion IT Plus
CCA, MCSA, CCNA certifications would be extremely desirable. *Technically strong in core IT platforms such as Microsoft, HP, Citrix and Appsense... *Experience of working within an ITIL framework (Change Control, Problem and Incident Management) *A full UK valid Driving License is essential... Keywords: Project, Platform, Windows, HP, Citrix, Appsense, ITIL,...
Salary: £35000 - £45000 per annum
Posted: 2 days ago

Service Asset and Configuration Management

Preston, Lancashire -
BAE Systems
Continual Improvement of the Configuration Management capability... Ensures that the interfaces with Incident Management, Change Management, Problem Management, Service Request Management, Release Management and administration functions are maintained and support the receipt, identification storage and withdrawal of all supported CIs... Your skills and qualifications as a Service Asset and Configuration...
Posted: 4 hours ago

1st Line Service Help Desk

Warrington, Cheshire -
Harvey Nash plc
Knowledge: Citrix, Active Directory, Exchange, Microsoft provisioning services console, Microsoft Windows, Microsoft Office, DNS, DHCP, Basic scripts, ITIL Foundation V3. Experience: > Experience of providing 1st and 2nd Line Support on a Technical Service Desk (minimum 1 Year) > Networking/Patching/IP Addressing/DNS/DHCP/Broadband Troubleshooting... >Ability to configure and support...
Salary: £21000 per annum
Posted: 3 days ago

Infrastructure Manager

Rochdale, Lancashire -
Zen Internet Ltd
Over the last 18 months Zen has seen incremental development of its Linux and Windows-based Hosting services and range of other ISP services... Running and refining a robust Change Management process to ensure changes to the infrastructure are made in a controlled manner so that risk to customers is...
Salary: Up to £67,000 per annum + benefits
Posted: 1 hour ago

System Engineer - Manchester £30-40K - Manchester.

Manchester -
Adria Solutions Ltd
Any Amazon or Azure DevOps experience would be highly desirable... * Microsoft operating system knowledge (Both Desktop and Server) Server 2003 - 2012 R2. * Previous experience of Server builds and Server hardening. * Experience of supporting Citrix / Remote Desktop Services in a Thin Client environment. * Microsoft Office suite knowledge including Office 365. * Networking...
Salary: £30000 - £40000 per annum + Benefits
Posted: 18 days ago

Service Delivery Leader (IT / Service Management)

Stockport, Cheshire -
Applause IT Innovation
Service Delivery Leader (IT Projects / Service Management / Client Relationships) - Stockport. Service Delivery Leader sought by this leading software house developing systems and applications for the financial services marketplace... It requires both excellent client relationship management and incident management capabilities. You will be involved in furthering the organisations customer relationship management,...
Salary: £28000 - £35000 per annum + benefits
Posted: 3 days ago

Service Delivery Leader (IT / Service Management)

Stockport, Cheshire -
Applause IT Innovation
Service Delivery Leader (IT Projects / Service Management / Client Relationships) - Stockport. Service Delivery Leader sought by this leading software house developing systems and applications for the financial services marketplace... It requires both excellent client relationship management and incident management capabilities. You will be involved in furthering the organisations customer relationship management,...
Salary: £28000 - £35000 per annum + benefits
Posted: 4 days ago

Oracle DBA, Manchester, up to £38k.

Manchester -
The People Network
This leading software technology company is looking for an Operational / Production Oracle DBA to join their 3rd Line Apps Support team and work out of their office in Central Manchester. Some of your duties will include Operational availability and Performance, Backup and Recovery (together with high availability), Security, Performance Monitoring...
Salary: £35000 - £38000 per annum + superb benefits
Posted: 11 days ago

Cisco Contact Centre 1st/2nd line Support Engineer contract

Rochdale, Lancashire -
Perfect People Recruitment Solutions Ltd
Cisco UCCE 1st/2nd line Support Engineer... We require a technical person to work within the operations team with an understanding of contact centre architecture (both UCCE and CVP) to enable effective troubleshooting of an existing UCCE/CVP platform. The role will be focussed on fault resolution, day to day...
Rate: to £300 per day dependent upon experience
Posted: Yesterday

Teradata DBA (Banking)

Manchester -
Hays IT - Uk Posting account
Teradata DBA required on a contract basis for a Manchester based banking client. The ideal candidate must come from a strong technical background with hands on experience of Teradata. You must have: * Extensive experience as a Teradata Database Administrator (DBA) * Knowledge of Teradata infrastructure including Enterprise Data Warehouse (EDW) hardware...
Rate: £400.00 - £450.00 per day
Posted: 11 days ago