Jobs 1 to 15 of 30

IT Service Management Analyst

Basingstoke, Hampshire -
Spectrum IT Recruitment (South) Ltd
will include: Co-ordination of all activities required to detect problems that potentially the IT service by analysis of Incident Management data. Preparation and presentation of Root Cause Analysis for internal and external SLA requirements. Use of the Service Management System to update relevant information... will have the following skills...
Salary: £26500 - £33000 per annum + Benefits
Posted: 5 days ago

Service Desk Analyst

Southampton, Hampshire -
Amicus ITS
Escalating and liaising with other business units / 3rd parties as required in order to resolve issues within the defined SLA... Monitor and escalate Incidents according to the customer’s SLA... Complete additional tasks as defined by the Service Desk Management... Mentoring SDA L1s / juniors. Work within other departments as and...
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: 4 days ago

Applications Support Engineer

Gosport -
Capita - ITIN
The role's primary focus is on Incident Management and restoring service as quickly and effectively as possible to control rooms. In this job you will provide an effective response to requests for service, incident and problem management activities - looking after command, control and communications systems, infrastructure and terminals... Technical...
Salary: £22000.00 - £27000.00 per annum
Posted: 18 days ago

Head of Support Services

Winchester -
Recruitment Genius
Taking a full leadership role, you can make a significant impact, adding value across a broad delivery portfolio and contributing to quality and service delivery to all customers... The team consists of 1st, 2nd and 3rd line support technicians and covers software and hardware-related support calls for their class-...
Salary: £40000 - £55000 per annum
Posted: 4 days ago

DV Cleared Incident Manager

Reading, Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared Incident manager to join a fantastic company based near Reading... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (Desirable) Knowledge. *Knowledge and understanding of IT...
Rate: £30.90 - £43.28 per hour
Posted: 6 days ago

Service Desk Analyst

Staines, Middlesex -
Experis Ltd
My client, a leading logistics company is currently looking for a Service Desk Analyst to provide expert support and advice to the business by handling requests via telephone, face to face and email... The suitable candidate will be customer service focused with great time management skills and the ability to...
Salary: £20000 - £28000 per annum
Posted: 6 days ago

IT Support Manager (Buiild and Support Team)

Slough, Berkshire -
Networking People
IT Support Manager - Service Management (Build and Support Team) PURPOSE OF JOB: My client is a global leading IT solutions and managed services provider... The Team Manager role for the platform will build and operate teams, providing build, configure deployment and support of my client's cloud platforms to customer...
Salary: £55000 - £60000 per annum + Bonus + Flex Benefits
Posted: 6 days ago

IT Service/Problem/Change Management Analyst-Hampshire

Hampshire -
LA International
Service Management, Problem Management, Incident Management, IT Change, IT Solutions) and (ITIL, Kepner Tregoe, Microsoft Certified) This is a permanent role... 2-Significant Problem Management or Service Desk experience, working to ITIL standards, ideally having used an ITIL conformant service management toolset... 4-Microsoft Certified (MCSA Windows 7 or MCDST...
Salary: £26500 - £33000 per annum + Excellent Benefits
Posted: 4 days ago

Service Desk Analyst / Technical Support / IT Helpdesk

Milton Keynes -
Bluetownonline Ltd
The company design and implement innovative solutions and provides professional managed services working to an ITIL framework... Logging and updating all key information regarding the support call on the Company’s Incident Management Application. Resolving the support call in a quick and efficient manner, paying particular attention to Company SLA’...
Salary: £18k - 24.5k per year
Posted: 27 days ago

Infrastructure and Network Support Engineer

Burgess Hill, West Sussex -
X4 Group
Full Time (35 hours) Location: Burgess Hill, West Sussex. An opportunity has arisen for an Infrastructure & Network Support role for a non-profit organisation to provide the maintenance, support and security of all Infrastructure, Systems and Networks to ensure high availability is maintained. Reporting to the Senior Infrastructure & Network Support,...
Salary: £30k - 33k per year
Posted: 1 hour ago

Technical Operations Manager

Farnborough, Hampshire -
Venturi
is required to work for a cloud platform and IT service provider who are providing enterprise class infrastructure services for an extensive and elite client base. They are a rapidly growing organisation who tripled their profits in the last financial year... Working for this award winning organisation means that you...
Salary: £60000.00 - £90000.00 per annum + benefits & bonus
Posted: 5 days ago

3rd Line Analyst - Wintel AD (Active Directory)

Milton Keynes, Buckinghamshire -
ComputaCenter
3+ years experience with Active Directory, Windows Server 2003/2008. * Should be SC cleared or above... * Virtualisation (VMware or Hyper V) * Symantec, Websense, Threat Management Gateway 2010... Skills Desired: * WebSense & Threat Management Gateway. * IIS , ISA & Forefront Unified Access Gateway. * Virtualisation (VMware or Hyper V) * Scripting. * Citrix technologies... * ITIL Foundation... MCSA,...
Salary: Competitive
Posted: 22 days ago

2nd/3rd Line Support Engineer

Reading, Berkshire -
TEKsystems
2nd Line Desktop Support Engineer/ 3rd line Support Engineer - Windows, VMware, Virtualisation, Active Directory, Exchange, bespoke applications, application support, remote support, SQL, DB2, retail, technical support... Key skills:- 2nd Line, Second Line, 2nd Line Support, 3rd Line support, 3rd line, third line support, Windows, Operating Systems, Windows OS, Windows XP,...
Salary: £190 - £250 per annum
Posted: 5 days ago

3rd Line Network analyst - Security, Routing and Switching

Milton Keynes, Buckinghamshire -
ComputaCenter
CCNP R&S/Security or relevant experience (Highly desired) Solid understanding of Data Centre deployments (desired) Firewall Technologies (Mainly Cisco ASA, Checkpoint and Nokia ) Checkpoint - CCSA/CCSE. Understanding of proxy technologies (Ideally Bluecoat) Load balancers (Citrix Netscalers, F5, Cisco ACEs,)... A broad technical knowledge of Cisco Technologies, Juniper (LAN/WAN)...
Salary: Competitive
Posted: 23 days ago

Major Incident Manager, Berkshire, £50,000+

Maidenhead -
Nigel Frank International Limited - Newcastle
Proven service management background... *Working experience or general knowledge of the ITIL framework. *Knowledge of Oracle database... *Linux. *VMware... All our years of experience in the IT industry have allowed us to branch out into other markets and we now also have dedicated teams that specialize in Open Source Web...
Salary: £40000 - £55000 per annum
Posted: 8 days ago