Incident Management Jobs in the South East
Jobs 1 to 15 of 34
Basingstoke, Hampshire -
HAYS INFORMATION TECHNOLOGY
Key responsibilities include: * To act as a single point of contact for all IT issues and requests via telephone, email, InfoPath and walk-in. * Escalation to the IT Support Supervisor any tickets that are close to their SLA or are not able to be resolved. * To ensure that all calls...
Salary: £20000.00 - £24000.00 per annum + benefitsPosted: Yesterday
South East -
You have experience of overseeing the end-to-end delivery of business critical projects and applications, and have a thorough understanding of project management, development and testing methodologies. You are familiar with structured IT Service Management and processes such as incident management, problem management and change management, through experience of...
Salary: £60,600 - £70,300Posted: Yesterday
Guildford, Surrey -
CPS Group UK
The role is Level 2 Infrastructure Support on Windows Server, VMWare (Virtualised Platforms), Cisco Networks, SQL and bespoke Healthcare applications such as HL7, DICOM, and IHE. Essential skills are Windows Server (WR2, VMWare/Vsphere, and Cisco Networking (LAN, WAN, TCP/IP) Desirable skills are HL7, DICOM, IHE, however these are...
Salary: £30k - 35k per year + corporate benefitsPosted: 6 days ago
Hays IT - Uk Posting account
You will providing comprehensive 1st line support to internal employees, with responsibilities to include answering calls and processing incidents logged through a self-service portal, providing incident management and advising customers on how to proceed, and escalating to 2nd and 3rd line teams where appropriate... An analytic and problem solving...
Salary: £12.00 - £14.00 per annum + DOEPosted: 18 days ago
Slough, Berkshire -
Manage on-call rota and out of hours support and provide incident management where required Required skills: - Previous experience managing a technical support team - Good understanding of ITIL processes - Ideally experience with Cisco UCS, Cisco Networking, NetApp storage & VMware technologies. Other technical knowledge may be considered - Strong experience of supporting...
Salary: From £50,000 to £60,000 per annumPosted: 2 days ago
Milton Keynes, Buckinghamshire -
Mandatory requirements: This requirement is for a senior MS dynamics CRM developer with experience in this area with additional skills in .net & SQL. This person is expected to mentor the junior analyst and provide 2nd line, level 2 support for incident management and deliver enhancements as required by client... Knowledge...
Salary: £37000 - £48000 per annum + benefitsPosted: 13 days ago
Milton Keynes, Buckinghamshire -
3.Incident Management. 4.Major Incident Management... Essential: *A strong knowledge of ITIL v3 and ISO/IEC 20000 with a track record of operating and managing within an IT Service Management environment... *Knowledge and experience in organisational effectiveness and IT operations management... *Strong analytical skills... Due to the nature and...
Rate: £350 - £410 per dayPosted: 23 hours ago
Joining a team of 2, the Support Technician will be helping to support 240 user base spread over 2 offices within an ITIL environment. Technical environment: 1st line, 2nd line, Windows Server, Windows 7, MS365, Mcafee, Symantec, VmWare ESX, Cisco Call Manager, Lotus Notes... As Support Technician, you are the...
Rate: £22000 - £26000 per annumPosted: 25 days ago
They are a rapidly growing organisation who tripled their profits in the last financial year... Working for this award winning organisation means that you will be responsible for evolving the business and the people and processes involved with their business critical and highly available IT solutions for prestigious clients in...
Salary: £60000.00 - £90000.00 per annum + benefits & bonusPosted: 14 days ago
Milton Keynes, Buckinghamshire -
These processes include, Incident Management, Major Incident Management, Change Management & Problem Management... * Adherence to agreed SLA/KPIs for the customer... * Provides feedback for Performance Management of own team members. * Providing coaching, mentoring and support to staff under direct line management... Demonstrable knowledge of ITIL... Strong People Management skills - interpersonal skills,...
Salary: comprehensive benefits schemePosted: 23 days ago
Ashford, Kent -
ARC IT Recruitment Ltd
The role reports to the Head of IT operations and plays a vital role in establishing IT Shared Services as a professional service provider - building strong relationships and acting as the bridge between the business and IT to deliver high levels of service management. Key Responsibilities: Act as a single...
Salary: £52000 Per Annum Plus Bonus and BenefitsPosted: 22 hours ago
Cranbrook, Kent -
1st Line Helpdesk Analyst - Windows, Active Directory, Exchange... Key skills:- 1st Line, First Line, 1st Line Support, Windows, Operating Systems, Windows OS, Windows XP, Windows 7, Windows 8, AD, Active Directory, Exchange, Exchange Server, MS Office Support, MS Office, Microsoft Office, Customer Service, SLA, Service Level Agreement, KPI, Key Performance...
Rate: £100 - £120 per dayPosted: Yesterday
Our client is looking to recruit an IT Service Delivery Manager to start ASAP... Governance across all areas of the IT services including service management and incident management, continual service improvement and customer satisfaction. Playing a key role in ensuring the highest level of operational service delivery... The role will...
Salary: From £35,000 to £52,000 per annumPosted: 4 hours ago
Essential skills: * Avaya/Telephony * Windows * Active Directory * VMware ESXi and VCenter * Citrix Technologies (XenApp, Citrix Access Gateway) * Microsoft Office 365 and Lotus Notes/Domino The ideal Senior Systems Engineer will have excellent customer facing skills and have excellent communication skills including stakeholder management. They will ideally be ITIL certified or...
Salary: £35000.00 - £45000.00 per annum + bonus & benefitsPosted: 17 days ago
Leatherhead, Surrey -
Candidates must have experience administering, managing, maintaining and troubleshooting the following technologies: Exchange Server (2007/2010), Server 2003, 2008, 2012, Active Directory, Group Policy, Citrix and VMware. You will be expected to support Microsoft technologies so ideally will have MCP,MCSA, MCITP. Understanding of LAN/WAN architecture and VoIP also...
Salary: Competitive including bonus and benefits packagePosted: 6 days ago