Jobs 1 to 15 of 25

Service Desk Analyst

The Service Operations Centre delivers a range of high quality IT services using best practice, as recommended in the IT Infrastructure Library... Analysts record and monitor all support activity using HP service manager call logging system and keep users up to date with progress... CONDITIONS: DV Clearance is required for...
Milton Keynes -
Capita Defence & Security Resourcing
Rate: £220 - £250 per day
Posted: 24 days ago

Remote Support Engineer

The ideal candidate will work within the ITIL compliant service desk team, managing incidents, events and service requests to contractual SLAs... We are looking for an individual who is methodical and customer focused with a good understanding of the following technologies: Microsoft Server. VMWare... SQL Server basic knowledge... - Be a...
Guildford -
CPS Group Limited
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 18 days ago

Major Incident Manager

Cognizant’s Infrastructure Services Practice provides end-to-end solutions covering architecture, design, implementation, management and on-going support across the entire enterprise technology infrastructure... - Manage customer / support escalated incidents - Co-ordinate required plan to ensure change - Obtain necessary approvals from all stake holders - Communication on any outage due to...
South East -
Cognizant
Posted: 13 days ago

Incident Manager

Responsibility for managing all CSO, MSO, Priority 1 & 2 faults to resolution adhering to the incident management process ensuring that all incidents are progressing in accordance with agreed Service Levels... Analyze, consolidate and aggregate data from various sources to form an end-to-end view of incident management... Ensure a...
Reading -
TDA Group
Posted: 11 days ago

Service Desk Analyst (1st/2nd Line)

Duties include; Maintain a high degree of customer service for all support queries and adhere to all service management principles... Troubleshoot basic network connectivity issues and home user connectivity issues, such as ADSL broadband issues. Basic Active Directory knowledge... The candidate Minimum of 2 years’ similar helpdesk work experience in...
South East -
Talent Spa
Rate: £175pd
Posted: 5 days ago

2nd/3rd Line Engineer - Oxford

Austin Fraser are looking for a 2nd/3rd Line Support Engineer working for our market leading client in Oxford. - Responsibe for suporting Local Offices and Remote Sites. - Desktop Support, Administration and Installations. - Implementation and support of Windows Server and Desktop platforms. - Remote Support. - Incident management. Resolving incidents from 1st-3rd...
Oxford, Oxfordshire -
Austin Fraser
Salary: £32000 - £35000 per annum + Excellent benefits
Posted: 3 days ago

IT Analyst - IT, Incident, ITIL, Analyst, Graduate

Incident Analyst - IT - Incident - ITIL - Analyst. My client a market leading organisation requires a Incident Analyst based in Maidenhead. Purpose. The Incident Analyst will support the ongoing global operations for the client as well as ensuring strategies are in proccess. Responsibilities. The Incident Analyst will be responsible for. Contribute to...
Maidenhead, Berkshire -
Adalta Recruitment Solutions
Salary: £18000 - £25000 per annum + Bonus + Pension
Posted: 5 days ago

IT Service Desk Manager

As this functional area is viewed as the "face" of IT, it is critical to the overall success of this environment, and as such the Service Desk Manager must ensure that all users and clients receive the highest level of communication and speedy resolution to all issues... They are responsible...
High Wycombe -
Hays Specialist Recruitment
Rate: £240.00 - £260.00 per day + Dep on Experience
Posted: 26 days ago

Incident Manager - Telecoms

The Role: My client is looking for an experienced Telecoms Incident Manager who has a background in BSS / Billing / CRM, to work for a Global Telecoms Vendor based in Reading/Hook. Responsibilities: Responsible for managing incidents, especially P1/P2, to meet contractual SLA and ensure customer satisfaction throughout the whole...
Hook -
TDA Group
Posted: 5 days ago

Service Desk Operations Manager

I'm currently looking for a driven and enthusiastic Service Desk Manager to provide direction and operational management to my clients global 24/7 service centre. This is a very good opportunity to be involved in a large transformational project with exciting technical and cultural changes. My client is therefore...
Bracknell, Berkshire -
Lorien Resourcing
Salary: Competitive + Benefits
Posted: 5 days ago

Service Delivery Manager - DV Cleared

My client is a Defence company who are currently looking to recruit a Service Delivery Manager. Due to this role working on a Defence project the candidate will ideally hold current DV Clearance. The key experience and knowledge of the Service Delivery Manager include: *People/team management skills... *Understanding of...
South East -
Lorien Resourcing
Posted: 5 days ago

IT Support & Infastructure Consultant

Global company is seeking a permanent IT support & infastructure consultant based in Oxfordshire. Key responsibilites. Carry out all 3rd line infrastructure related support and maintenance tasks. Ensure implementation of all new systems and services are delivered to a professional standard and within time and budget. Maintenance of network security. Take...
Oxfordshire -
Interquest - IQ Tech
Salary: £30000 - £40000 per annum
Posted: 6 days ago

Service Desk Operations Manager - Bracknell

My client is a leading systems and services integrator and seeking an inspirational leader to provide direction and operational management to the Service Centre. Focus will be to lead and manage performance of the Service Desk at all levels and be accountable in the delivery of a wide range of...
Bracknell, Berkshire -
Evolution Recruitment Solutions
Salary: 40,000 - 55,000 + excellent benefits
Posted: 4 days ago

Digital Systems Support Manager - IT

A day in the life: - The role manages the International Digital Support team for daily operations, on E-Commerce Helpdesk, Incident triage, Major Incident Management and Root Cause Analysis... - The role will involve Change, Configuration and Release Management - Ensuring all changes to the E-Commerce platform are impact assessed, have...
Littlehampton -
The Body Shop
Posted: 4 days ago

3rd Line IT Support Team Leader

Experience with windows environments and platforms including Active Directory, group policy management and Windows Server 2008, 2012... Ideal - IT security risk assessment and mitigation Citrix / RDS Experience - Experience with MS SQL Server 2008+ Experience with Office 365 and Sharepoint - Exposure to cloud technologies such as AWS, Azure (advantageous) DevOps mindset...
Milton Keynes, Buckinghamshire -
Isotrak Ltd
Salary: From £36,000 to £40,000 per annum
Posted: 13 days ago