Jobs 1 to 15 of 40

Production Support Analyst

Windsor, Berkshire -
Twenty Recruitment Group
My client is looking to recruit a Production Support Analyst, who is tasked to support the systems that facilitate all aspects of the Trading Operations. Key Responsibilities: Management of all Major Incidents and Problems. Facilitating change, Responsible for creating and managing delivery against a Continuous Service Improvement Plan. Responsible for...
Rate: Up to £325 per day
Posted: 19 hours ago

Service Desk Lead Analyst - ITIL

Portsmouth, Hampshire -
Proactive Appointments
SERVICE DESK LEAD ANALYST - ITIL. We are currently looking for a talented individual to join our fantastic client based on the south coast. The successful candidate will have strong communication skills with the ability to articulate issues in a timely manner to different levels of the business. KEY ACCOUNTABILITIES: Supervise...
Salary: Up to £25,000 per annum + Benefits
Posted: 3 days ago

Applications Support Analyst

Milton Keynes -
Hays IT - Uk Posting account
It will be highly beneficial if you have experience working in the motor insurance or IT supplier management sector. Key Responsibilities - Implement and Maintain system configuration in line with the change management process and business requirements... Â- Implement and maintain clear ITIL based processes for the full service operations lifecycle:...
Rate: Competitive
Posted: 8 days ago

Service Operations Manager - Cloud & Managed Services

Staines, Middlesex -
Zorba Consulting Limited
The role will have 6 direct and 60 indirect reports covering Service Desk, 1 st & 2 nd line Infrastructure and Operational Support for mission critical customer systems (Windows, Linux & VMware)... Ownership of the Incident Management process, Operational Change Management process and Problem Management process will all be part of role... -...
Salary: Up to £75,000 per annum plus 15% bonus plus benefits
Posted: 4 days ago

1st Line / Service Desk Analyst

Milton Keynes, Buckinghamshire -
Rullion IT Plus
A renowned client is looking for 1st line support/customer service analysts to work on an exciting new project, initially until the end of the year... Ideally you will have prior experience of: Service Desk. Incident management. Third party contact. Customer Service / NVQ. Strong communication skills. You will also be...
Rate: £10 - £11 per hour
Posted: 3 days ago

1st Line Support / Incident Coordinator / Service Desk/Helpdesk

Bracknell -
Capita - ITPS
1st Line Support / Incident Management Coordinator Required... Due to the nature of the work, you MUST hold SC level Security Clearance. Working on a government contract, you will respond to and ensure that IT Support incidents are resolved within agreed SLA and to contracted standards... Strong PC Skills - including Microsoft...
Salary: £19000 - £20000 per annum + Benefits
Posted: 4 days ago

Insurance Systems Support Analyst - CDL STRATA

Milton Keynes -
Hays IT - Uk Posting account
Key Responsibilities - Implement and Maintain system configuration in line with the change management process and business requirements... - Implement and maintain clear ITIL based processes for the full service operations lifecycle: including production of regular statistical analyses and service performance reports... - Incident management - Ownership of all incidents with the supplierfrom logging...
Rate: £350 per day
Posted: 4 days ago

1st Line ServiceDesk Analyst - Permanent - Surrey

Reigate -
Interquest - IQ ESM
We need an experienced ServiceDesk Analyst to provide 1st line technical support via the phone and email with all calls and emails assessed, logged, scheduled and actioned with the other more complex items logged and assigned to the relevant IT area in a bid to either restore a service as...
Salary: £23500 per annum + Benefits
Posted: Yesterday

Service Desk Analyst

Surrey -
Interquest - IQ ESM
We need an experienced Service Desk Analyst to provide 1st line technical support via the phone and email with all calls and emails assessed, logged, scheduled and actioned with the other more complex items logged and assigned to the relevant IT area in a bid to either restore a service...
Salary: £20000 - £23500 per annum
Posted: 21 days ago

Escalation/Incident Manager - SC Cleared - Bracknell, Berkshire

Bracknell, Berkshire -
Evolution Recruitment Solutions
Escalations/Incident/Servie Desk Manager - SC Cleared - Bracknell, Berkshire Role: The Escalation Manager working within the Incident and Alerts team. The team work to an ITIL v3 (ISO/IEC 20000) framework and require a suitably skilled Escalation Manager... As an SC Cleared Escalation Manager your main responsibilities will involve: The...
Salary: Salary discussed on application
Posted: 3 days ago

DV CLEARED IT Problem Manager

Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared IT Problem Manager to join a fantastic company based in the Reading area. MUST BE DV CLEARED... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (...
Salary: £30000 per annum + £1,200 DV allowance
Posted: 3 days ago

Service Desk Analyst

Portsmouth -
Hays IT - Uk Posting account
You will providing comprehensive 1st line support to internal employees, with responsibilities to include answering calls and processing incidents logged through a self-service portal, providing incident management and advising customers on how to proceed, and escalating to 2nd and 3rd line teams where appropriate... An analytic and problem solving...
Rate: £12.00 - £14.00 per annum
Posted: 14 days ago

Service Desk Analyst

Havant -
Hays IT - Uk Posting account
You will providing comprehensive 1st line support to internal employees, with responsibilities to include answering calls and processing incidents logged through a self-service portal, providing incident management and advising customers on how to proceed, and escalating to 2nd and 3rd line teams where appropriate... An analytic and problem solving...
Salary: £12.00 - £14.00 per hour
Posted: 7 days ago

Senior IT Support Technician

Portsmouth, Hampshire -
Complete Tech Limited
Provide a world class 2 nd line support facility to the business - To provide support and mentoring to other more junior colleagues - To effectively manage the daily workload and tasking of local IT Support Technician(s) - Travel to multiple company locations to provide an onsite presence and ongoing support - Effective...
Salary: From £26,000 to £30,000 per annum PMI + Pension + Life Assurance
Posted: 6 days ago

Senior Process Analyst

Milton Keynes -
Hays IT - Uk Posting account
You must have proven experience in process improvement, with Six Sigma Green or Yellow belt to be considered above other applicants... - Act as the key liaison across functional areas (internationally) including business stakeholders IT and vendors - Interfaces directly with senior management where required - ITIL: Understanding Incident Management, Major Incidents Management,...
Rate: £400.00 - £450.00 per annum
Posted: 20 hours ago