Jobs 1 to 15 of 25

Service Desk Engineer (Mobile devices) - Newbury-£24k max

Support Engineer / Service Desk Engineer (Mobile devices) - 1st line, ITIL - Perm - Newbury - £20k-£24k+bens. Skills: Support Engineer / Service Desk Engineer, Mobile devices, Microsoft Activesync, Hardware, Reporting, Excel, Incident Management, Relationship Management & ITIL... Knowledge of the end-to-end ITIL framework. Advanced knowledge of Microsoft Excel, including macros. Mobile Device...
Newbury, Berkshire -
ComputAppoint
Salary: £22000 - £24000 per annum + benefits
Posted: 6 days ago

1st Line Support Analyst

Duties will include: -Acting as single point of contact for incoming support calls via Telephone, E-mail and the Support Portal -Troubleshooting and Triage of all support calls -Logging of all support calls using Service Management tool -Performing End to End Incident Management -Allocation / Scheduling of Tier 2 work -Carrying...
Banbury -
Prospectus
Salary: £18000.00 - £20000.00 per annum
Posted: 5 days ago

Head of Business Operations

The role is accountable for managing finances, controlling and managing risk and resource management for the function... Another key part of the role is service and supplier management, accountable for oversight of activity delivered by Prudential Group Data Services and managing the relationship with all suppliers to ensure that the...
Reading, Berkshire -
PRUDENTIAL
Posted: 9 days ago

Incident Manager - Telecoms

Responsibilities: Responsible for managing incidents, especially P1/P2, to meet contractual SLA and ensure customer satisfaction throughout the whole process of issue handling. Produce complete reports for major incident review and incident trend analysis. Continue improvement on incident management... 5+ year's incident management experience in telecom domain... ITIL understanding...
Reading -
TDA Group
Posted: 5 days ago

Tech Operations Manager - Data Centres, £60,000

Ensure Service availability and contracted Service Levels (SLA) are met across the enterprise through appropriate maintenance schedules and incident management. Ensure that knowledge gained in the design and build of datacentres is retained for future application. Ensure that an appropriate Knowledge Base is maintained in accordance with ISO/ITIL standards.....
Reading -
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 24 days ago

Incident and Change Manager - ITIL, Reporting, Process c50k

Global Corporation seeks an Incident & Change Manager to take ownership of, and control both the Incident and Change Management processes and the team managing both critical areas across the enterprise and take actions to manage incidents that impact IT availability through guidance of IT operations teams throughout the data centre (...
Crawley, West Sussex -
Comtecs
Salary: £45000 - £50000 Per Annum + Bonus + Excellent Benefits
Posted: 3 days ago

Contract Service Desk Analyst

Adherence to escalation procedures for service incident management... Qualifications: MCP - Microsoft Certified Professional or A+ Microsoft Office Specialist... Knowledge of the following systems: Microsoft Office 2010, Windows 7/10, IOS, Active Directory, Microsoft Exchange Management Console... Knowledge of the following systems: Microsoft Exchange 2010, Microsoft Active Directory Services, Windows desktop...
Andover -
Spectrum IT
Rate: £100 - £130 per day
Posted: 17 days ago

Service Desk Support Analyst / Helpdesk Support Engineer

A leading Surrey based Insurance company seek an Service Desk Support Analyst / Helpdesk Support Engineer ideally with experience of ServiceNow (their incident management / Call logging toolset) and Windows7 and Office 2010 environment... ITIL. A sound understanding of software licensing, policies and procedures... Practical experience in supporting at a 1 st...
Surrey -
Coal IT Services
Rate: From £150 to £200 per day dependent on experience
Posted: 6 days ago

3rd Line Application Support - Hampshire - up to £32k

The role of the 3rd Line Application Support will involve providing third line support for retail applications, mobility solutions (iOS/Android/Blackberry devices and apps), networks and infrastructure... EPOS / Retail Systems... Experience in MS SQL database query/analysis. Exposure to enterprise level mobility solutions, using Mobile device Management tools for...
Fareham -
Spectrum IT
Salary: £30000 - £32000 per annum + Benefits
Posted: 10 days ago

Datacentre Operations Manager - Reading, £60,000

Datacentre Operations Manager urgently needed for established & market leading in Reading... Ensure Service availability and contracted Service Levels (SLA) are met across the enterprise through appropriate maintenance schedules and incident management. Ensure that knowledge gained in the design and build of datacentres is retained for future application. Ensure that an...
Reading -
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 18 days ago

Service Desk Analyst

The Candidate: Technical Skills: Windows 7/8/10. MS Office - all versions. Eset, Sophos or Symantec (Norton) anti-virus... Active Directory skills (Basic account management) Exchange 2007/2010 (Basic skills) Windows Server2003/2008/2012 (Basic skills) Must be able to demonstrate the ability to diagnose and trouble shoot IT issues.
Milton Keynes -
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 3 hours ago

Technical Support Analyst (Shift Patterns/Night Working From Home)

The organisation provides drug and medical database services, prescription data analytics and, more recently, secure message services to support NHS electronic services... Escalation in accordance with SLAs and problem management process... Understanding of ITIL© service management principles and lifecycles (in particular Incident, Problem, Change, Release and Event Management) Experience working...
Chertsey, Surrey -
Cegedim Health Services
Salary: Unspecified Competitive Plus Company Benefits
Posted: 20 days ago

Technical Operations Manager - Reading

Not with standing the functions outlined above additional responsibilities include the ownership and maintenance of the Planned and Preventative Maintenance schedule (PPM) for all M&E infrastructure; implementation of approved governed change; configuration management of the M&E configurable items; ownership of the Knowledge Management Database; ownership of the Technical...
Reading -
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 24 days ago

Retail IT Applications Support Specialist - Fareham - £32k

EPOS Applications, Retail, EPOS, Retail Systems, Systems Analyst, ITIL, 3rd line IT Support, SQL, Retail Applications, Retail Service Desk) A fantastic opportunity has arisen to join one of the Worlds Leading Luxury Retailers. An EPOS IT Applications 3rd Line Support specialist is required to be provide 3rd line support and...
Fareham, Hampshire -
Computer People
Salary: £30000.00 - £32000.00 per annum
Posted: 3 days ago

Graduate IT Support Specialist - Level 2

Managing through to resolution, Incident and Service Request Tickets in accordance with the Sophos Incident Management Policy and Process... - Windows - 7,8 & 10. - Exchange - 2013. - Basic Networking - assigning VLAN’s... - Skype for Business. - VOIP/ Telephony. - Microsoft Products. - Sophos Products... - Linux/Unix. - Audio/ Video conferencing (Polycom) - Mobile phone management. - Remote Desktop. -...
Abingdon -
Sophos
Salary: Highly Competitive + Bonus & Benefits
Posted: 7 days ago