Jobs 1 to 15 of 34

Service Delivery

Bracknell, Berkshire -
Oxford Hays
They require a Service Delivery manager to look after day to day incident management, manage escalations and assist with the identification and delivery of service support improvement opportunities and programmes... - Providing a point of interface for all aspects of IT Service Management... - Ideally you will be ITIL certified in order...
Posted: Yesterday

Service Desk Analyst - Level 2 Core

Totton, Southampton -
Amicus ITS
Amicus ITS HQ - Totton Service Management Centre... - Mentoring SDA L1s / Apprentices... Problem Management... Change Management / Configuration Management... - Analytical approach with good questioning & listening skills... - Good working knowledge of Microsoft office applications (Outlook, Excel, Word) - Good working knowledge of Windows Operating Systems / Server... Technical Qualifications (minimum requirements) - CompTIA A+ - MCP (preferably...
Salary: £18,000 - £20,000 per annum
Posted: 11 days ago

Service Desk Analyst

Surrey -
Interquest - IQ ESM
We need an experienced Service Desk Analyst to provide 1st line technical support via the phone and email with all calls and emails assessed, logged, scheduled and actioned with the other more complex items logged and assigned to the relevant IT area in a bid to either restore a service...
Salary: £20000 - £23500 per annum
Posted: 6 hours ago

Service Desk Team Leader

Southampton, Hampshire -
Experis Ltd
To provide Incident and Major Incident Management as part of Service Delivery, ensuring communication back to the customer and the Service Desk Analysts. *Identify and address any skills gaps with effective team mentoring, cross skilling, internal training and/or flagging any areas that require additional or external support to the...
Posted: 3 days ago

Problem Manager - SC CLEARED - Bracknell, Berkshire

Bracknell, Berkshire -
Evolution Recruitment Solutions
You will also work closely with all Service Management and Major Incident Management teams and be required to conduct in depth Root Cause Analysis of high impact Problems and Major Incidents. As a Problem Manager your skills and qualifications will include: - Successful completion of ITIL v2 SM Foundation and v2...
Salary: Salary to be discussed on application
Posted: 4 days ago

DV CLEARED IT Problem Manager

Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared IT Problem Manager to join a fantastic company based in the Reading area. MUST BE DV CLEARED... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (...
Salary: £30000 per annum + £1,200 DV allowance
Posted: 3 days ago

Service Delivery Manager

Berkshire -
Sanderson
We are looking for an experienced Service Delivery Manager to join our client who is a market leading globally established IT organisation on a permanent basis... Essential experience and qualifications - Service management/vendor management and incident management. ITIL qualification and ITIL environment exposure. Valid current SC clearance. The successful candidate...
Salary: £45000 - £50000 per annum + pension & health care
Posted: 16 days ago

Service Desk Analyst

Portsmouth -
Hays IT - Uk Posting account
You will providing comprehensive 1st line support to internal employees, with responsibilities to include answering calls and processing incidents logged through a self-service portal, providing incident management and advising customers on how to proceed, and escalating to 2nd and 3rd line teams where appropriate... An analytic and problem solving...
Rate: £12.00 - £14.00 per hour
Posted: Yesterday

Dutch Speaking Support Analyst

Fareham, Hampshire -
Connectus
Beneficial to have some ITIL awareness and IT Support, Problem or Incident Management skills... You'll be handling incidents via the phone and email, diagnosing and resolving a wide range of technical issues and managing Incidents through to resolution, whilst keeping customers updated with progress reports. Essential Skills include: - Fluent...
Salary: £20000 - £22000 per annum
Posted: Yesterday

Service Desk Analyst (1st Line - Active Directory, MS Office, MS Exchange)

Surrey -
Clearwater People Solutions
Previous experience of logging calls using a Ticketing Service or Incident Management System. - Active Directory Administration - experience of setting up new users and removing leavers, permission levels etc. - Sound knowledge of Microsoft Office. - Email administration using Outlook and MS Exchange 2007. - Experience of Web/Internet technologies is highly desirable but...
Salary: £22000 - £23500 Per Annum plus 25 days holiday & excellent b
Posted: 1 hour ago

SCSM/SCORCH Developer

Surrey -
Salt
Responsibilities: Support the existing SCORCH and SCSM environments (development, testing, production)... Install, configure, tune and troubleshoot SCORCH installations and runbooks... Improve SCORCH and SCSM to allow for better incident management and problem resolution... Review and recommend improvements to capacity, availability and performance management of the SCORCH and SCSM installations... Computer...
Posted: 8 hours ago

IT System Center Administrator (SCSM, SCORCH)

Surrey -
Salt
Responsibilities: Support the existing SCORCH and SCSM environments (development, testing, production)... Install, configure, tune and troubleshoot SCORCH installations and runbooks... Improve SCORCH and SCSM to allow for better incident management and problem resolution... Review and recommend improvements to capacity, availability and performance management of the SCORCH and SCSM installations. Desirable...
Posted: 8 hours ago

IT Security Analyst

Tunbridge Wells, Kent -
Complete Tech Limited
Daily management of the company SIEM system... - Security Incident Management. - Penetration testing planning, coordinating, scheduling, and follow up... - Maintain, manage and implement Information Security policies and procedures... - Assist with Disaster Recovery and Business Continuity activities. Qualifications, Skills and Experience: - Essential: 3 years’ experience within IT security - Essential: A solid understanding...
Salary: From £25,000 to £35,000 per annum + PMI + Pension + Life Assurance
Posted: Yesterday

Systems Centre Administrator, (SCOM 2012, SCSM 2012, Scorch)

Redhill, Surrey -
The Bridge Ltd
Responsibilities; Support the existing monitoring systems, including Microsoft System Centre Operations Manager 2012, Service Manager 2012 and Orchestrator 2012. Develop, maintain and administer SCORCH Runbooks Install, configure, tune and troubleshoot Orchestrator installations and runbook configurations... Improve the monitoring systems to allow for better incident management and problem resolution... Capacity management...
Rate: Excellent Market Rates
Posted: 2 hours ago

SC CLEARED HP OO Consultant - Contract

Hampshire -
Interquest - IQ ESM
I am looking for a SC Cleared HP OO Consultant for a contract role in the South East UK... HP Operations Orchestration automation delivers the following features: a... * Relevant technologies, including: Windows, SAN, Data Centre, networking, HTML, XML/XSL, XPath, Citrix, JavaScript, Security, Veritas, Virtualisation, Sanctuary, Active Directory, Radia, Netcool...
Rate: £550 per day
Posted: 2 days ago