Jobs 1 to 15 of 43

Service Desk Analyst

Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Service Desk Engineer Helpdesk 1st Line Support Windows Active Directory... To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority...
Salary: £20000 - £22000 per annum
Posted: 2 hours ago

Data Support Engineer

Gosport -
Capita - ITIN
Capita is the UK's leading provider of business process management and integrated professional support service solutions... Assist support teams with relevant incident management activities where applicable... A good knowledge of Microsoft Windows platforms. A good understanding of WSUS and McAfee deployment and updating. A good understanding of networking in...
Salary: £25000 per annum
Posted: 21 days ago

MIS Service Desk Analyst

Slough, Berkshire -
Networking People
Follow agreed processes and procedures in the delivery of standard common requests and escalate to the Service Desk Manager when required EXPERIENCE: TECHNICAL :- 2-3 years' experience providing support within a Windows 7 / 8 Operating System infrastructure, as well as standard Microsoft Office packages... An understanding of ITIL. Is working...
Posted: Yesterday

Incident Manager

Slough, Berkshire -
EXCELerate
Do you thrive on resolving issues and sticking to a SLA?... Responsibilities for the Incident Manager include (but not limited to): -Use Incident Management techniques to ensure disruptions to services are kept to a minimum... -Deliver service management and ITIL processes. Skills required for the Incident Manager are (but not...
Salary: Circa £45k plus 15% Bonus and pension
Posted: 21 hours ago

Service Delivery Manager - Basingstoke

Basingstoke, Hampshire -
NES IT
Service Delivery Manager to ensure 'best practise' standardised methods and procedures are used for the efficient, effective and prompt delivery of IT Services. Service Delivery Manager to have a strong technical background and to have worked as a Service Delivery Manager within a Data Centre Infrastructure environment. Service Delivery Manager...
Salary: £40k - 55k per annum, Benefits: Car + £5k
Posted: 1 hour ago

Service Delivery Manager - Guildford

Guildford, Surrey -
NES IT
Service Delivery Manager to ensure 'best practise' standardised methods and procedures are used for the efficient, effective and prompt delivery of IT Services. Service Delivery Manager to have a strong technical background and to have worked as a Service Delivery Manager within a Data Centre Infrastructure environment. Service Delivery Manager...
Salary: Competitive
Posted: 1 hour ago

Service Desk Analyst

Buckinghamshire -
Brightred Resourcing
To provide an incident management service for all computer related incidents, products and services defined within the SLA covering 12/7 support... Provide support to all the companies computer users including staff based in NHS trusts who use my clients Systems... Provide a list of key result areas and specific...
Salary: £0 - £22,000 per year
Posted: 23 hours ago

Service Desk Analyst

Hampshire -
Hays IT - Uk Posting account
You will providing comprehensive 1st line support to internal employees, with responsibilities to include answering calls and processing incidents logged through a self-service portal, providing incident management and advising customers on how to proceed, and escalating to 2nd and 3rd line teams where appropriate... An analytic and problem solving...
Salary: £12.00 - £14.00 per annum
Posted: 13 days ago

2nd Line Desktop Analyst

Milton Keynes, Buckinghamshire -
ComputaCenter
The successful candidate will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter's customers, including problem investigation, support documentation and technical coaching... To progress / close incidents to a satisfactory conclusion on the incident management system. To liaise with Team Leader / other...
Salary: Competitive
Posted: 16 days ago

Junior Systems / Data Engineer

Gosport -
Capita - ITIN
Capita is the UK's leading provider of business process management and integrated professional support service solutions... - Assist support teams with relevant incident management activities where applicable... A good knowledge of Microsoft Windows platforms, inclding remote and on-site suppport Confident in patching and updates A good understanding of WSUS...
Salary: £20000 - £25000 per annum
Posted: 11 days ago

Application Support Analyst - Bespoke, Applications, ACCA, CIMA

Slough, Berkshire -
GCS
Part CIMA, ACCA or AAT qualified is extremely desirable... Possess analytical and technical skills in software system accounts. Strong IT background (UNIX, Windows, ERP Systems and Bespoke Applications etc.) Proven problem interrogation and solving skills for business systems... ITIL practical experience or to hold ITIL foundation certification. Manage the ITIL...
Salary: Benefits
Posted: 14 hours ago

IT Problem/Incident Manager

Tadley, Hampshire -
Polar Recruitment
The ideal candidate should have - *Current active DV level security clearance or be able to meet the strict requirements to obtain this clearance. *Strong analytical, organisational and decision making skills... *Experience in IT Service Delivery or Management, preferably in a Customer relationship position... *Experience of Disaster Recovery process and procedures...
Salary: £30000 - £31200 per annum + Flexi Benefits
Posted: 4 hours ago

Operations Manager UK Service Centre

Milton Keynes, Buckinghamshire -
ComputaCenter
This person needs to be a smart experienced IT Service Delivery professional... They will operate day to day out of the Computacenter Milton Keynes office; they may well be required to travel within the UK from time to time. This is a management role coupled with management responsibility and accountability,...
Salary: benefits scheme
Posted: 7 days ago

Technical Relationship Manager - Managed Cloud, Datacentre

Oxfordshire -
Perfect People Recruitment Solutions Ltd
Minimum Requirements: The Client Technology Advisor should possess: Significant experience in the following technical areas: Cloud technologies - VMware/Virtulisation, operating systems Linux (RHEL 5 & 6), (Windows 2003/2008 Enterprise/Windows Cluster), Significant experience of relevant industry, with a graduated advancement in job level or technical position... Certification(s) in areas...
Salary: c£65,000 to £70,000
Posted: 2 hours ago

Incident and Problem Analyst / IT Analyst / IT Support Engineer

Southsea, Hampshire -
Bluetownonline
Key Responsibilities: Capture and analyse IT service outages using a standard ITSM suite. logging and analysis of Incident tickets, ensuring that all relevant details are captured, and that incidents are diarised and are a useful reference point for enhanced problem and incident management... Chair and minute Incident and Problem management...
Salary: £18k - 20k per year
Posted: 6 days ago