Incident Management Jobs in the South East
Jobs 1 to 15 of 34
Bracknell, Berkshire -
They require a Service Delivery manager to look after day to day incident management, manage escalations and assist with the identification and delivery of service support improvement opportunities and programmes... - Providing a point of interface for all aspects of IT Service Management... - Ideally you will be ITIL certified in order...
Totton, Southampton -
Amicus ITS HQ - Totton Service Management Centre... - Mentoring SDA L1s / Apprentices... Problem Management... Change Management / Configuration Management... - Analytical approach with good questioning & listening skills... - Good working knowledge of Microsoft office applications (Outlook, Excel, Word) - Good working knowledge of Windows Operating Systems / Server... Technical Qualifications (minimum requirements) - CompTIA A+ - MCP (preferably...
Salary: £18,000 - £20,000 per annumPosted: 11 days ago
Interquest - IQ ESM
We need an experienced Service Desk Analyst to provide 1st line technical support via the phone and email with all calls and emails assessed, logged, scheduled and actioned with the other more complex items logged and assigned to the relevant IT area in a bid to either restore a service...
Salary: £20000 - £23500 per annumPosted: 6 hours ago
Southampton, Hampshire -
To provide Incident and Major Incident Management as part of Service Delivery, ensuring communication back to the customer and the Service Desk Analysts. *Identify and address any skills gaps with effective team mentoring, cross skilling, internal training and/or flagging any areas that require additional or external support to the...
Posted: 3 days ago
Bracknell, Berkshire -
Evolution Recruitment Solutions
You will also work closely with all Service Management and Major Incident Management teams and be required to conduct in depth Root Cause Analysis of high impact Problems and Major Incidents. As a Problem Manager your skills and qualifications will include: - Successful completion of ITIL v2 SM Foundation and v2...
Salary: Salary to be discussed on applicationPosted: 4 days ago
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared IT Problem Manager to join a fantastic company based in the Reading area. MUST BE DV CLEARED... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (...
Salary: £30000 per annum + £1,200 DV allowancePosted: 3 days ago
We are looking for an experienced Service Delivery Manager to join our client who is a market leading globally established IT organisation on a permanent basis... Essential experience and qualifications - Service management/vendor management and incident management. ITIL qualification and ITIL environment exposure. Valid current SC clearance. The successful candidate...
Salary: £45000 - £50000 per annum + pension & health carePosted: 16 days ago
Hays IT - Uk Posting account
You will providing comprehensive 1st line support to internal employees, with responsibilities to include answering calls and processing incidents logged through a self-service portal, providing incident management and advising customers on how to proceed, and escalating to 2nd and 3rd line teams where appropriate... An analytic and problem solving...
Rate: £12.00 - £14.00 per hourPosted: Yesterday
Fareham, Hampshire -
Beneficial to have some ITIL awareness and IT Support, Problem or Incident Management skills... You'll be handling incidents via the phone and email, diagnosing and resolving a wide range of technical issues and managing Incidents through to resolution, whilst keeping customers updated with progress reports. Essential Skills include: - Fluent...
Salary: £20000 - £22000 per annumPosted: Yesterday
Clearwater People Solutions
Previous experience of logging calls using a Ticketing Service or Incident Management System. - Active Directory Administration - experience of setting up new users and removing leavers, permission levels etc. - Sound knowledge of Microsoft Office. - Email administration using Outlook and MS Exchange 2007. - Experience of Web/Internet technologies is highly desirable but...
Salary: £22000 - £23500 Per Annum plus 25 days holiday & excellent bPosted: 1 hour ago
Responsibilities: Support the existing SCORCH and SCSM environments (development, testing, production)... Install, configure, tune and troubleshoot SCORCH installations and runbooks... Improve SCORCH and SCSM to allow for better incident management and problem resolution... Review and recommend improvements to capacity, availability and performance management of the SCORCH and SCSM installations... Computer...
Posted: 8 hours ago
Responsibilities: Support the existing SCORCH and SCSM environments (development, testing, production)... Install, configure, tune and troubleshoot SCORCH installations and runbooks... Improve SCORCH and SCSM to allow for better incident management and problem resolution... Review and recommend improvements to capacity, availability and performance management of the SCORCH and SCSM installations. Desirable...
Posted: 8 hours ago
Tunbridge Wells, Kent -
Complete Tech Limited
Daily management of the company SIEM system... - Security Incident Management. - Penetration testing planning, coordinating, scheduling, and follow up... - Maintain, manage and implement Information Security policies and procedures... - Assist with Disaster Recovery and Business Continuity activities. Qualifications, Skills and Experience: - Essential: 3 years’ experience within IT security - Essential: A solid understanding...
Salary: From £25,000 to £35,000 per annum + PMI + Pension + Life AssurancePosted: Yesterday
Redhill, Surrey -
The Bridge Ltd
Responsibilities; Support the existing monitoring systems, including Microsoft System Centre Operations Manager 2012, Service Manager 2012 and Orchestrator 2012. Develop, maintain and administer SCORCH Runbooks Install, configure, tune and troubleshoot Orchestrator installations and runbook configurations... Improve the monitoring systems to allow for better incident management and problem resolution... Capacity management...
Rate: Excellent Market RatesPosted: 2 hours ago
Interquest - IQ ESM
Rate: £550 per dayPosted: 2 days ago