Jobs 1 to 15 of 20

Incident and Change Analyst

Crawley, West Sussex -
Ace European Group
resolution times, aging statistics, and incident classifications)... success statistics, scheduled vs emergency, change classifications)... Incident Management and Escalation. Assist with the Incident Management process... Change Management. Assist with the change management processes... Intel and Microsoft. Service Desk Management... ITIL Foundation or ITIL Practitioner Qualified I and P Series IBM midrange.....
Salary: Depending on Experience
Posted: 18 days ago

INCIDENT MANAGER - RETAIL - 6 MONTHS - SOUTH EAST

South East -
Hydrogen Group
Managing the response to Major Incidents, working through to Incident resolution and service restoration Maintaining, reviewing and auditing the incident management process Managing Incident Communications Reporting: Contribute incident and problem data and analysis to regular reports and to service level meetings... Providing advice and guidance on ITIL and contribute towards...
Posted: 3 days ago

IT Service Desk / Helpdesk Analyst - Windows, MS Office, AD, Blackberry - rolling month contract

Guildford, Surrey -
Information Technology Services
You will be part of on the IT Service Desk / Helpdesk providing 1st and 2nd line remote support to users on MS Windows, Office, Active Directory, Blackberry Devices and Server, as well as other bespoke applications... Investigating Technical issues with PCs, Laptops, and Citrix Thin Clients... Following the Major Incident...
Rate: £15 - 20 per hour
Posted: 5 days ago

1st/2nd line support Team Leader (ITIL)

Horsham, West Sussex -
Stafford-Sharp Associates
Skills: Quality Control, Performance Management, Change Management, Exchange, Active directory, support, Citrix, server, windows, Microsoft, sql, iis, group policies, 1st line, 2nd line, ITIL... This is an exciting opportunity to join a dynamic IT team focussed on the continual improvement of its services. Manage, review and report on the Incident...
Salary: From £28,000 to £35,000 per annum
Posted: 5 days ago

IT Support Technician

Kent -
Gerrard White
Manage, prioritise and respond promptly and effectively to assigned Tickets, demonstrating & performing effective Incident Management disciplines - Managing assigned tasks, incidents, Changes, Project tasks and activities through to satisfactory conclusion according to SLA targets and in conjunction with the Service Desk team and IT Support teams... " Excellent problem management skills... " Excellent...
Salary: £25000 to £32000 per annum
Posted: 3 days ago

Technical Service Owner

Berkshire -
Montash
Montash have been engaged by a Global Organisation to source and secure a Technical Service Owner to work in a complex and fast paced environment... Key Responsibilities. Co-ordinating a range of activities associated with the Global PCI Zone. Acting as a single point of contact for incidents associated with...
Rate: Negotiable
Posted: 2 days ago

Project Manager - Client Facing - Fleet - £50k

Fleet, Hampshire -
Austin Fraser
Interaction with the Service Management and Incident Management functions to ensure projects deliverables are correctly transitioned into production operation... Educated to Degree Level or with equivalent experience... An understanding of project management and professional project role... Professional Qualification in Prince2 project management, ITIL or equivalent Training in Service or Project...
Salary: £45000.00 - £50000.00 per annum
Posted: 3 days ago

Field Service Engineer - SOUTH EAST

Basingstoke, Hampshire -
A&O IT Group Ltd
We are looking for a MOD SC Cleared Field service Engineer in Basingstoke PURPOSE... - Receive and manage incidents, Installations and changes through the incident management system and provide real time accurate feedback on progress - Provide problem isolation and resolution, using software diagnostic and analytical troubleshooting - Provide an excellent level of...
Rate: From £75 to £95 per day
Posted: 25 days ago

SQL DBA/ Hosting Engineer - Berkshire - £40,000

Berkshire -
esynergy Solutions - UK
SQL Database/ SQL Server/ Hosting/ cloud/ Azure/ AWS... *Hands on experience of managing Microsoft SQL 2005/2008 RDBMS technologies in a transaction intensive, high-availability clustered environment... *Exposure of SQL Server database administration, data modelling, T-SQL, and XML. *Exposure of administering Vmware ESX/vSphere. *Strong Windows Server 2008/2003...
Salary: £30000 - £40000 per annum
Posted: 11 days ago

Head of Service Delivery and Service Operations - ITIL v3

Berkshire -
ReThink Recruitment
To be considered you'll require: - Extensive experience managing structured ITIL v3 Service Management functions incorporating Service Operations, Service Control, Service Transition, Change & Release Management, Service Desk, Problem & Incident Management. - Experience transforming and restructuring service delivery functions... - Very strong stakeholder management skills... ITIL v3, Prince etc. - Background in a variety...
Salary: £70000 - £80000.00 per annum + package
Posted: 3 days ago

3rd Line Support Engineer

Woking, Surrey -
Capita Resourcing - IT Resourcing
3rd Line Support / Citrix / XenApp / XenDesktop / CCA / MS Operating Systems / Exchange / SCCM / WSUS / Nimsoft / Windows Server 2003, 2008 / Active Directory / Virtualisation / Hyper-V / XenServer / HP/Dell SANs / Permanent / Located in Surrey / £30-35,000pa plus Benefits!... SCCM, WSUS... 5+ years' experience with Microsoft technologies - Windows Server 2003, 2008 R2, Exchange,...
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago

Head of Servers and Desktops Section

Reading, Berkshire -
ECMWF
Overview of role: The Head of Servers and Desktops is responsible for the provision of server infrastructure and user-facing IT services, including: - Linux and Windows physical and virtual server infrastructure in a mission-critical 24/7 production environment; - end-user devices (managed Linux and Windows desktops, mobile devices, etc.); -...
Salary: £74,973 per annum
Posted: 15 days ago

BMC Remedy Consultant - Permanent - Hampshire

Hampshire -
Interquest - IQ ESM
I need an experienced BMC Remedy Technical Consultant for a permanent role based in Hampshire. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset...
Salary: £45000 - £65000 per annum
Posted: 9 days ago

3rd Support Line Analyst - Wintel

Milton Keynes -
Hays IT - Uk Posting account
3 days on, 2 nights on, 5 shifts off Roles & Responsibilities Technical 80% * Call and incident Management * Respond to service calls and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for other team members * Monitor call...
Salary: £40000.00 - £50000.00 per annum
Posted: 25 days ago

Infrastructure Technical Project Manager

Crawley -
Interquest - IQ ERP
Thorough knowledge of MS Project. Accreditation in, or demonstrable understanding of, a recognised project management methodology such as PRINCE2 and AGILE, whether it is CMM, PMI, MSP etc... Strong stakeholder management skills. Strong data analysis skills, proficient with spreadsheets and numerical formula's... Experience in virtualization technologies including VMWare & Citrix...
Rate: £400 - £450 per day
Posted: 24 days ago