Jobs 1 to 15 of 38

Incident Management Analyst/ Service Delivery & ITIL Analyst

Kent -
Global Technology Solutions Ltd
Our client operate in the exciting information security field, they are one of the leading international players in this industry... They are now looking for a Incident Management Analyst/ Service Delivery/ ITIL Analyst whose main responsibilities will be: *Ownership of incidents (SEV 0 or P1) and acting as the primary...
Salary: £20000 - £21000 per annum + bonus & benefits
Posted: 3 days ago

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: 4 days ago

Customer Services Manager

Surrey -
Capita - ITIN
Ensuring business continuity plans are in place and tested. Managing departmental resources and providing a cost effective operation that meets/exceeds the customers SLA's and internal OLA's... Ensuring staff availability each day and over a 24 hour period to ensure SLA levels on all contracts is maintained and...
Salary: £28000.00 - £30000.00 per annum
Posted: 16 days ago

Service Delivery Manager

Bracknell, Berkshire -
NES Global Talent
Excellent communication skills and the ability to influence at all levelsExperience in client facing Service Level Management and the negotiation of Service Level AgreementsKnowledge of IT services and experience with ITIL practises... Candidates must be eligible to go through SC Level security clearance... NES Global Talent specialises in recruiting technical...
Salary: £40000 to £50000 per annum - + car + bonus
Posted: 6 days ago

1st Line Support Engineer

Surrey -
Capita - ITIN
Your duties will include: - Providing a call-answering and logging function for the Managed Service Contracts - Carrying out a wide range of first time fixes against an agreed service level including account unlocks, mailbox issues, profiles and network drives - Logging change and service requests and undertaking activities associated with the...
Salary: £22000 per annum + Benefits
Posted: 14 days ago

Service Desk Engineer (SC Cleared / ITIL / Incident Management)

Guildford, Surrey -
ANSON MCCADE
They are currently looking for a Service Desk Engineer (SC Cleared / ITIL / Incident Management) to work with both internal and external customers... The company’s excellent reputation and strong client relationships will see successful Service Desk Engineers (SC Cleared / ITIL / Incident Management) operating under all market conditions and see their...
Salary: From £30,000 to £38,000 per annum plus competitive package
Posted: 3 days ago

Geology and Geophysics (G&G) Windows and Linux Application Support Eng

Reading, Berkshire -
Expert Employment
The successful candidate will be responsible for providing support for users to agreed service levels, general support/administration in a large networked environment, environment of Windows 7, Windows Server 2008, UNIX/Linux systems, Citrix XenApp6 fault finding, problem resolution, including HP Workstation related issues. Application deployment in Altiris, Active Directory,...
Rate: Market rates
Posted: 3 days ago

IT Service Desk Technician

Southampton, Hampshire -
Spectrum IT Recruitment (South) Ltd
will include: Logging and categorising all incidents and requests on the designated incident management tool... Microsoft Windows Operating Systems. Active Directory. Microsoft Exchange... Microsoft Office 07, 10, 13, 365... Windows printing environment. Microsoft Lync, Go To Meeting or equivalent... OS and Software distribution tools... Keywords: Service Desk Technician, 1st Line,...
Salary: £15000 - £20000 per annum + Benefits
Posted: 3 days ago

Incident Manager DV cleared

Reading, Berkshire -
Global Technology Solutions Ltd
The skill set requirements for this CIO Operations Bridge Incident Manager role: The Incident Manager role is key to championing and driving the Incident Management process. The CIO Operations Bridge is looking for an Incident Manager with specific experience running the Incident Management of Major (P1) and High (P2) Incidents.....
Rate: £27.83 per hour
Posted: 3 days ago

Service Desk Analyst for Milton Keynes

Milton Keynes -
Claremont Consulting Limited
My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes. The role will involve. - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk. - Liaison...
Rate: £11 - £13 per hour
Posted: 5 days ago

Service Desk Analyst for Bucks (Night Shift)

Buckinghamshire -
Claremont Consulting Limited
Night Shift Service Desk Analysts required. My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes - This role is NIGHTS and operates Sunday to Thursday night (midnight to 0800) The role will involve. - Performing first/second level support (reporting, diagnosing...
Salary: £23000.00 - £27000.00 per annum
Posted: 5 days ago

2nd Line Support Agent - Cisco and Networking Experience

Addlestone, Surrey -
Steria
This is an exciting opportunity working with a growing Cisco Gold Partner... Outside core hours of Mon-Fri 06:30 to 20:00 all working hours are conducted remotely, laptop and mobile phone is supplied but all staff are required to have broadband internet available at home. In this role...
Salary: From £22,000 to £25,000 per annum
Posted: 11 days ago

1st Line Support Agent - Cisco and Networking Experience

Addlestone, Surrey -
Steria
This is an exciting opportunity working with a growing Cisco Gold Partner... - Shift Pattern 1 Mon-Fri 06:30 to 15:00 - Shift Pattern 2 Mon-Fri 11:30 to 20:00 - Night Shift Mon-Fri 20:00 to 06:30 - Weekend Shift 1 Sat-Sun 06:30 to 19:...
Salary: From £18,000 to £20,000 per annum
Posted: 11 days ago

Monitoring tools specialist

Milton Keynes -
Hays IT - Uk Posting account
Supporting the migration of monitoring infrastructure from Windows and Linux - Collaborate with the technical support teams to design and implement hardware, application and database monitoring solutions across 10000 Windows/Unix/Linux servers. The successful candidate will have the following: Experience of delivering event-monitoring solutions in an operational support role...
Salary: £29000.00 - £31000.00 per annum
Posted: 11 days ago

Technical Support Engineer / Application Support Engineer

Guildford, Surrey -
Lorien Resourcing
This is an opportunity for an individual to gain experience supporting a bespoke product suite based on technologies such as Linux and develop their experience further. Working with both internal and external based customers, the successful candidate will require an aptitude for working with applications/systems to undertake ITIL focused...
Salary: £30000 - £35000 per annum
Posted: 2 hours ago