Jobs 1 to 15 of 19

Incident Manager - ITIL - 6 Months

Cambridge, Cambridgeshire -
Lorien Resourcing
The Incident Manager must have the appropriate ITIL qualifications and will have the following role and responsibilities; *Manage the Incident Management process... *Lead Incident Management reporting (KPIs and Service level Targets) *Assist the Service Desk Manager and Incident Management Process Owner in establishing Service Management best-practice and ITIL process...
Posted: Yesterday

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe’s largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 22 days ago

Incident Manager

City, London -
Eligo Recruitment Ltd
ITIL qualification... You will facilitate early return of service including workarounds, manage Incident Communications externally and internally to ensure users are kept up to date with relevant information of their incident, act as point of escalation for High Priority or Major Incidents, responsible for ensuring all incidents contain current and...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 3 days ago

***Problem Manager / Incident Manager - Cambridgeshire - Flexible Rates - 6 Months***

Cambridgeshire -
CPS Group UK
A programme of work is underway to deploy industry standard processes based on the ITIL framework... ITIL v3 2011. Managing the Problem and knowledge management process. Problem Management process activities across the global operation and all services... Lead the Problem Management reporting (KPI’s and Service level Targets) Assist the...
Rate: £350 - 380 per day
Posted: Yesterday

Incident Manager

Bridgend, Mid Glamorgan -
CGI
Review and monitor live incidents to ensure that they are being given the correct level of attention and are being progressed by Incident Management and Relevant Support area... * Escalate to support team leaders if calls are not being progressed as they should via Remedy/Telephone call updates... Skills/ Experiences essential: *...
Salary: £18000 - £19000 per annum + Benefits
Posted: 3 days ago

MAJOR INCIDENT MANAGER - BIRMINGHAM - £45,000 + CAR

Birmingham, West Midlands (County) -
Robert Walters
As an experienced Major Incident Manager you will have experience of working in a fast paced crisis management environment whilst working closely with customers to ensure the upkeep of strict SLA's through to incident resolution... Working to strict SLA's. ITIL Aware or Accreditation. Analytical skills - Weekly reports, Trend...
Salary: £45000 per annum + Company Car or Allowance
Posted: 5 days ago

Incident Manager-Global Telecoms- ITIL- Cisco, IP, MPLS. London/Bucks

London -
Stanford Associates
Incident Manager - Global Telecoms - ITIL - Cisco, IP, MPLS, SDH... Preferably with some of the following: ITIL, CCNA/JNCIA, CCNP/JNCIP, B.Eng/Similar academic qualification, knowledge of IP, MPLS, QoS, Ethernet, SDH, Transmission, IPT, VOIP etc Our client actively promote from within and are in a global growth phase right...
Salary: From £40,000 to £50,000 per annum + bonus + extensive benefits
Posted: 4 days ago

Incident manager - outsourcing/contact centre

Milton Keynes, Buckinghamshire -
Directions On-line Ltd
The company - contract Incident manager - coventry. Outsourcing/contact centre experience essential with preferably Financial Services FS/Cards exp preferred. My client based in coventry is looking for an Incident Manager. You will be the point of contact for all incidents within and will take responsibility for management, control and communication...
Rate: Unspecified negotialble
Posted: 4 days ago

Major Incident Manager

Hatfield, Hertfordshire -
ComputaCenter
Incident and problem management experience... Experience with Remedy. Experience with Training & Project Management... Experience working in ERP environments (e.g. Oracle Enterprise1, SAP R/3) Working knowledge of relevant network protocols (e.g. TCP/IP, UDP, NFS, NTP, OSI, VPN, NAT, TLA). Understanding of multiple operating systems such as HP-...
Salary: Competitive
Posted: 11 days ago

Security Incident Manager

London -
Lorien Resourcing
In order to secure this Security Incident Manager role candidates MUST have previous experience of working in a an internal Security Incident role with good evidence of conducting internal investigations, determining root cause analysis (RCA) and implementing corrective procedures in response to any breaches of Data Security policies. Those candidates...
Salary: £55000 - £60000 per annum + Car Allow + Bonus + Benefits
Posted: 3 days ago

Service Incident Manager (Core Hours) Manchester Or Glasgow

Other -
Vodafone
Service Incident Manager (Covering core hours with working Monday-Friday) Manchester OR Glasgow. At Vodafone, we firmly believe that we’re at our best when you’re at yours, and that’s why our careers offer exceptional work with exceptional people. Our teams are at the forefront of the technology...
Posted: 24 days ago

Service Incident Manager (Out of Hours 24/7 shifts). Manchester

North West -
Vodafone
At Vodafone, we firmly believe that we’re at our best when you’re at yours, and that’s why our careers offer exceptional work with exceptional people. Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone...
Posted: 24 days ago

Incident Response Manager (Cyber)

Central London / West End -
ANSON MCCADE
Acting as the first responder for cyber-security incidents identified through the CIC or raised directly by a client... - An ability to provide technical analysis and direction for investigations. - An understanding of networking protocols and infrastructure designs; including, firewall functionality, routing, encryption, host and network intrusion detection systems, load balancing,...
Salary: £60k - £80k
Posted: 4 days ago

Major Incident Manager

Sheffield -
Capita - ITIN
Due to growth, Capita FTSE 100 and Leading Business Process Outsourcer, is now seeking a number of Major Incident Managers to join their team in either Sheffield or Ruddington; taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Managers...
Salary: £25000 - £30000 per annum + benefits
Posted: 25 days ago

Incident Manager - ITIL - London - £55-63k, bonus, etc.

London -
First Point
Incident Manager, with excellent Incident Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPI's including SLA's & OLA's, assisting with incident management issues, incident communications and manage root cause analysis (RCA), all within an ITIL...
Salary: £55000 - £63000 per annum + 5k car, bonus, pension, etc
Posted: 23 days ago