Jobs 1 to 15 of 23

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe‚Äôs largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 8 days ago

Major Incident Manager - ITIL, SLA, Service Desk

Birmingham, West Midlands (County) -
Oscar Associates (UK) Ltd
Major Incident Manager - Urgent - Incident, Management, ITIL, SLA, Service Desk - Solihull, Redditch, Coventry, Walsall, Wolverhampton, Birmingham, West Midlands - £40,000 - £45,000 + Benefits. I have a fantastic opportunity for a Incident, Management, ITIL, SLA, Service Desk, Major Incident Manager. The main responsibilities for the Incident, Management, ITIL, SLA, Service Desk,...
Salary: £40000 - £45000 per annum + Benefits
Posted: Yesterday

Incident and Problem Manager

Luton, Bedfordshire -
Easyjet
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes. An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 18 days ago

Major Incident Manager - Data Centre

Birmingham, West Midlands (County) -
Synergize Consulting
THE CANDIDATE: Excellent IT Knowledge * Senior level IT Management experience within a Data Centre environment * Ability/experience to break down an incident into technology and service components to methodically work with technical teams to plan and deliver back restored service * Excellent documentation skills * Strong customer facing experience * Confident character with...
Salary: From £35,000 to £45,000 per annum + Car / Allowance
Posted: 3 days ago

Incident Manager

North West London -
asos
TheRole: Responsibilities include but are not limited to: - To manage and support all service incidentseither personally or via the Service Desk, through to successful completion anduser satisfaction - Further develop and maintain the incidentmanagement process - To regularly review performance and trends inresponse to incidents of all types and contribution to Continuous...
Posted: 4 days ago

Incident Manager - ITIL - London - £60-70k, bonus, etc.

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: Yesterday

Incident Manager - Fast Growing Technology Company!

Hatfield, Hertfordshire -
Understanding Recruitment
This is a new opportunity to join a fast-growing and hugely successful technology company in Hatfield, Hertfordshire (just north of London). As the largest organisation in their field, this innovative client are currently offering the chance for an Incident Manager to come on board and be responsible for all...
Salary: £40000.00 - £45000.00 per annum + £5k shift allowance
Posted: 6 days ago

Major Incident Manager / IT Service Manager

Essex -
Red10
Major incident management. IT Service Management. ITIL... They are currently looking for a Major Incident Manager to set up and lead the incident management function, proactively identifying and resolving potential problem areas, to support the provision of a quality IT Service to the business. You will be involved in the...
Rate: £450 - £550 per day
Posted: Yesterday

Incident Manager

Peterborough, Cambridgeshire -
The One Group
The position reports in to the Service Operations Manager and is responsible for the overall operational management of the Incident, Service Request and Service Level Management processes within the technology department. The successful candidate will have a strong background in Incident Management and Processes within an ITIL enviroment... For more...
Salary: £40k - 47k per year
Posted: 3 days ago

Incident Manager - Service Desk

City, London -
Engage PSG
My client is one of the most successful, well established but still growing e-commerce companies in the UK... Introduce methods and practices to further develop the incident management process... Work towards successful SLA's... Previous customer support in large scale and diverse environment of incident management, escalation procedures and...
Salary: £46000 per annum + 5K flex, 12% bonus
Posted: 3 days ago

Incident and Problem Manager

Manchester, Lancashire -
Laterooms Ltd
Maintaining high service availability and minimising impact on live service through effective proactive and reactive Incident & Problem Management processes... A passion for continual Service Improvement is a must as is the ability to keep a clear a focus on service and root cause analysis... Provide clear and informative updates to...
Salary: Competitive + bonus + benefits
Posted: 18 days ago

Incident Manager

Edinburgh -
Hays IT - Uk Posting account
They require skilled professionals from an incident management background to support business protection, working as part of a team who co-ordinate a 247/365 incident management control. Coordinating a range of incident management controls, your job will involve assisting the design, delivery and oversight of metrics and you will...
Salary: £40000.00 - £45000.00 per annum
Posted: 24 days ago

Problem, Incident & Change Manager - Oxfordshire - 6 Months

Oxfordshire -
Austin Fraser
Incident Management Support To construct, provide and maintain the tools, processes, skills and rules for the effective and efficient handling of Incidents... Major Incident Stakeholder Communications Incident communication to all relevant Stakeholders Including Service Management to Channel Heads... A strong working knowledge of one or more of the following disciplines:...
Rate: £500 - £550 per day
Posted: 3 days ago

Incident Manager

Atherstone, Warwickshire -
TNT Global IT
To support this transition, and to manage the providers going forwards, TNT are searching for a Shift Based Incident Manager to work within the Incident Management function and team... Acts as primary Incident Management contact point between Organisation and Service Provider teams... Monitor incidents status, ensuring that SLA targets are...
Salary: Competitive Salary + Benefits
Posted: 10 days ago

DV Cleared Incident Problem Manager

South West -
Lorien Resourcing
This includes the Management of Incidents and Problems by the Service Desk within the Secure Network Operations Centre and liaison with the Customer Authority for Operational Incident Management. The Incident/ Problem Manager will also be the process owner for Availability and Capacity Management, working together with the Customer Authority and...
Salary: Benefits package
Posted: 4 days ago