Jobs 1 to 11 of 11

Incident Manager

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Ownership for support SLA performance across the company... Escalate continued poor SLA performance to Head of Service Management... Escalate lack of progress to Head of Service Management... ITIL Foundation minimum, ITIL Practitioner or equivalent is preferable... Significant and proven working knowledge of Incident management... Computer literacy - particularly Word, Excel, Outlook,...
Salary: Competitive
Posted: 4 days ago

Incident Problem Manager - ITIL, Insurance

City, London -
Eames Consulting
Has a full understanding of an SLA framework and takes direct ownership of incident resolution whilst staying focused on Service Level requirements. Determines priority of Incident management priority service levels if multiple incidents occur or overlap each other. Consults with both internal and external suppliers holding regular reviews of Service...
Rate: Up to £350 per day
Posted: 3 days ago

Major Incident Manager

Manchester -
Streamline Connections
MAJOR INCIDENT MANAGER - ITIL Frameworks... I'm looking for a talented Incident Manager to look after business critical (ITIL based) incidents within a highly pro-active Customer Operations department for my client, a growing global business... Candidates should have extensive critical incident management knowledge, gained within an ITIL environment, ideally...
Salary: £45000 - £60000 per annum
Posted: 15 hours ago

Incident Manager - ITIL - London

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: 22 days ago

Incident Problem Manager - ITIL, SLA, RCA, MIR

City, London -
ComputAppoint
Skills: ITIL, SLA, RCA, MIR, Incident, Change, Problem, Management... The Incident Problem Manager will be required to ensure the organisation operates to a certain level of ITIL compliance that assures and enables its business operations; this will be done by creating and amending such processes... Essential Skills: ITIl Qualifications, preferably...
Rate: £300 per day
Posted: 3 days ago

IT Incident Manager / Problem Manager

Greater Manchester -
Computer Futures
Incident management and Problem management... Excellent understanding and appreciation of operations, service management principles, systems, infrastructure, and software. Experience of large and complex ITIL based service contracts... Investigation and diagnosis (preferably with a manufacturing organisation) Planning appropriate measures for incident management, manage resolution and co-ordination or incident response, support...
Rate: competitive
Posted: 17 days ago

Incident and Problem Manager

West London -
JM
Responsible for thoroughly embedding process improvements across the IT organisation, we are looking for candidates with expert communication, coaching, mentoring and relationship building skills and proven ability to interact with individuals across all levels. To be successful, you must have the following experience in a previous role: * Proven ability of...
Salary: £60000 per annum + Excellent Benefits
Posted: 16 hours ago

Escalation / Incident Manager

Bracknell, Berkshire -
LA International
Responsible for assessing the business impact and taking ownership of high priority major incidents. They will engage across all areas within Service Operations to ensure the appropriate focus and technical resource is available to restore service. Responsibilities: -Will own and manage all issues throughout the lifecycle of the Major Incident. -...
Rate: Negotiable
Posted: 14 hours ago

Production Incident Manager / Problem Manager

Greater Manchester -
Computer Futures
Incident management and Problem management... Excellent understanding and appreciation of operations, service management principles, systems, infrastructure, and software. Experience of large and complex ITIL based service contracts... Investigation and diagnosis (preferably with a manufacturing organisation) Planning appropriate measures for incident management, manage resolution and co-ordination or incident response, support...
Rate: competitive
Posted: 15 days ago

Incident Manager (IT / Service / Support) - Stockport

Stockport -
Applause IT Innovation
Incident Manager (IT Projects / Service Management) Incident Manager sought by this leading software house developing systems and applications for the financial services marketplace. This post has been created to work closely with team leaders and managers across the business to ensure that support SLA's have been met and to...
Salary: £35000 - £38000 per annum + bens
Posted: 8 days ago

Technical Major Incident Manager - Infrastructure / Linux / eCommerce

Leeds, West Yorkshire -
4it Recruitment Ltd
The successful Technical Major Incident Manager will come from a strong infrastructure background, with key skills and knowledge focused around Linux/UNIX, VMWare, Storage and Networking, and excellent Major Incident Management and communication skills... Strong technical background encompassing Linux/UNIX, VMWare, Networking and Storage in an Enterprise level environment. eCommerce/...
Salary: Up to £85,000 per annum + Car Allowance and Benefits
Posted: 3 days ago