Jobs 1 to 13 of 13

Incident Manager

Candidate Key words - Incident, Problem, Change, Manager, Helpdesk, Windows, Service desk, Analyst, 1st line, 2nd line, Engineer, Customer, Support... - Servicing of an Incident Management dashboard in line with SLA's. - Hitting Incident Management KPIs... - 1 years' experience of working on a busy helpdesk or within an Incident Management role... - ITIL (...
Bridgend, Mid Glamorgan -
Salary: £20000 - £25000 per annum
Posted: 6 days ago

Incident Manager

As the largest organisation in their field, this innovative client are currently offering the chance for an Incident Manager to come on board and be responsible for all technical incidents across the business, ensuring that they are resolved within a timely manner. We are searching for a confident and enthusiastic...
Hatfield, Hertfordshire -
Understanding Recruitment
Salary: £40000 - £50000 per annum + 5k Shift Patterns
Posted: 3 days ago

Incident Manager

The team are currently using Remedy and will be moving to ServiceNow to manage their incidents, any knowledge of this is highly desirable. The client is looking for candidates that are quite heavily experienced Incident Managers with experience of incident management processes and of implementing these processes after the design...
Nottingham, Nottinghamshire -
Experis Ltd
Rate: £350 - £370 per day
Posted: Yesterday

Major Incident Manager

Desired Skillset; Incident, Problem & Change management (for European & Global accounts) Reporting (internal & external use) Ensuring SLAs are measured, monitored & met. Ensure all tickets within the ticketing system (ITSM) are timely managed... ITIL Trained... Leadership | Incident Management | Problem Management | Change Management | IT Service Management | Business Support | Strategic Thinker | Stakeholder Engagement and...
Crewe -
Ampersand Consulting
Salary: £35000 - £43500 per annum + Benefits
Posted: 24 days ago

Incident Manager - Telecoms

Responsibilities: Responsible for managing incidents, especially P1/P2, to meet contractual SLA and ensure customer satisfaction throughout the whole process of issue handling. Produce complete reports for major incident review and incident trend analysis. Continue improvement on incident management... 5+ year's incident management experience in telecom domain... ITIL understanding...
Reading -
TDA Group
Posted: 20 days ago

Problem & Incident Manager

Includes capturing all key information, and ensuring root cause analysis and trending is actioned and fixed. Also responsible for major incidents reviews as you look to enhance the current trending and root cause analysis to prevent future issues. The role: You will be doing the Management of Problems end to...
Clydebank, Dunbartonshire -
Harvey Nash plc
Salary: £35000 - £55000 per annum
Posted: 2 days ago

Incident Manager

I am currently recruiting for an Incident Management position for one of our global clients. You will be acting as the first port of call for one of their customers, keeping the customer updated during the incident resolution, and ensuring that the customer is happy with the resolution. This is...
South East -
Rate: £25 per hour
Posted: Yesterday

Major Incident Manager Linux, Cloud, E-commerce

This is an excellent opportunity to work in an exciting e-commerce environment and to lead the incident management processes for a global company... As a Major Incident Manager, you will have come from a background in Unix/Linux environments and have experience of working in a large, fast-paced...
Leeds, West Yorkshire -
4it Recruitment Ltd
Salary: £Excellent salary + car allowance + bonus + excellent benefits!
Posted: Yesterday

Cyber Incident Response Manager

Are you a cyber security professional looking for a new challenge, a role where you can actually influence the cyber security roadmap for an organisation? My client, a financial services provider based from both Manchester or Edinburgh are actively looking for an experienced incident response manager/lead to join their...
Manchester, Lancashire -
Salary: £35000 - £60000 per annum + benefits
Posted: 6 days ago

Security Operations Manager CISM, CISSP, Incident response, Outsource

CISM, CISSP, Incident response, Outsourcing; Third party suppliers... Proactively manage threat detection and vulnerability management services and lead required remedial activities... Lead security incident management and investigation activities... CISSP and CISM certification or equivalent degree in Information Security... Technical aptitude & knowledge of the principles of information security operations/services... The...
East London -
Proprius Recruitment
Salary: From £60,000 to £75,000 per annum Plus Excellent Bonus and Benefits
Posted: 2 days ago

Customer Service Incident Manager

Incident Manager / Service Delivery Manager / Customer Manager / Relationship Manager. My market leading IT company is looking for an experienced customer support manager/incident manager/service delivery manager to join its team to manage the relationship with a new financial client for them in regards to its technical service they provide.....
Reading, Berkshire -
Randstad Technologies
Rate: £200 per day
Posted: 2 days ago

Senior Major Incident Manager / Technical Major Incident Manager

Keen to become part of Walmart’s Global e-Commerce Team? Then read on… We’re seeking an experienced Technical Major Incident Manager with a good awareness of Linux/UNIX environments & networking, who can demonstrate a proven track record of driving major incidents through to resolution. Working in an exciting,...
Leeds, West Yorkshire -
Salary: Market Salary + Car + Bonus etc
Posted: 3 days ago

Senior Incident Respose Manager - 70-85K

An understanding of networking protocols and infrastructure designs; including, firewall functionality, routing, encryption, host and network intrusion detection systems, load balancing, and other network protocols... At least one of the following certifications is required : GIAC Certified Incident Handler (GCIH); GIAC Certified Intrusion Analyst (GCIA); GIAC Reverse Engineering Malware (GREM). GIAC...
London -
Computer Futures
Salary: competitive
Posted: 15 days ago