Jobs 1 to 13 of 13

Incident and Problem Manager

Luton -
Quantica Technology - London
Global e-commerce business operating one of the World's highest transactional websites are looking for an Incident and Problem Manager to join their industry-leading IT team... -Identify the severity level of all incidents in order to execute the correct level Incident Management process... -Delivery of Incident and Problem...
Salary: £50000 - £55000 per annum + 20% bonus
Posted: 2 days ago

Incident Manager - ITIL

City, London -
My client are currently looking for an incident manager to effectively implement and manage the Incident Management process and corresponding reporting in compliance with the agreed Performance measures, ensuring process integrity... Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e. Continual Service...
Rate: £350 - £400 per day
Posted: 12 hours ago

***Problem Manager / Incident Manager - Cambridgeshire - Flexible Rates - 6 Months***

Cambridgeshire -
CPS Group
A programme of work is underway to deploy industry standard processes based on the ITIL framework... ITIL v3 2011. Managing the Problem and knowledge management process. Problem Management process activities across the global operation and all services... Lead the Problem Management reporting (KPI’s and Service level Targets) Assist the...
Rate: £350 - 380 per day
Posted: 26 days ago

DV Cleared Incident Manager

Reading, Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared Incident manager to join a fantastic company based near Reading... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (Desirable) Knowledge. *Knowledge and understanding of IT...
Rate: £30.90 - £43.28 per hour
Posted: 4 hours ago

Major Incident Manager - Maidenhead

Maidenhead, Berkshire -
Earth Stream Global
Essential Skills: Demonstrable track record of working as an Senior Incident manager within a large and complex blue chip organisation; experience working as an Incident Manager with expert knowledge across data centre technologies such as: Windows/UNIX, RDBMS and storage; proven experience working in an Incident Management role where your...
Posted: 6 hours ago

Incident Manager

London -
LA International
Essential skills and experience: *ITIL Intermediate certification with accreditation in Service Operations module. *At least 3 years experience in an IT Service Management environment, with specific experience in Incident Management... *Strong analytical skills with experience in Route Case Analysis (RCA), trending, management reporting, dashboard views and ability to develop and...
Posted: Yesterday

Incident Manager

London -
Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e... : ITIL Intermediate certification with accreditation in Service Operations module. At least 3 years experience in an IT Service Management environment, with specific experience in Incident Management... Strong analytical skills... User experience of BMC...
Rate: £350 - £450 per day
Posted: Yesterday

Incident Manager - Service Controller

Derby, Derbyshire -
Project Recruit
Our client, a leading IT service provider, is seeking four experienced, motivated and reliable Incident Managers with a strong background in IT Service Desk to join the Castle Donington (East Midlands) operations team in an ongoing temporary capacity, taking control of incidents and providing incident management support for system problems,...
Rate: From £17.02 to £19.08 per hour
Posted: Yesterday

Incident Manager - Service Delivery Coordinator-Major Incident Analyst

Chorley, Lancashire -
Resourcing People Ltd.
The main objectives of Service Delivery are: - To restore normal service as quickly as possible - To minimise the impact of incidents on the business - To ensure that incidents are processed consistently and in line with the published process - To directly support resources where required - To provide information that allows support...
Salary: Unspecified Basic salary, plus shift allowance & benefits package.
Posted: Yesterday

German Speaking Incident Manager

South East London -
Oscar Associates (UK) Ltd
A SQL, Management, Unix, Application, Root cause , German Speaking Incident Manager is needed to Join a global software development house. Your main duties will be monitoring issues escalated through the 1st and 2nd line team and working to ensure pre agreed SLA are met. You will also be monitoring issue...
Salary: £35000 - £40000 per annum
Posted: 5 days ago

Principal Incident Manager

Atherstone, Warwickshire -
TNT Global IT
Proven experience as an IT Incident Management practitioner. - A good all-round IT background with an understanding of IT infrastructure (UNIX, NT, Windows, Linux, LAN/WAN/VLAN, firewalls, web servers, etc) and/or systems (Oracle, Java, UNIX, Notes, web services etc). - Good knowledge of the ITIL Service Management framework, ideally...
Salary: Competitive Salary + Benefits
Posted: 8 days ago

Incident Manager-Global Telecoms- ITIL- Cisco, IP, MPLS. London/Bucks

London -
Stanford Associates
Incident Manager - Global Telecoms - ITIL - Cisco, IP, MPLS, SDH... Preferably with some of the following: ITIL, CCNA/JNCIA, CCNP/JNCIP, B.Eng/Similar academic qualification, knowledge of IP, MPLS, QoS, Ethernet, SDH, Transmission, IPT, VOIP etc Our client actively promote from within and are in a global growth phase right...
Salary: From £40,000 to £45,000 per annum + bonus + extensive benefits
Posted: 2 days ago

Incident Manager / Problem Manager / IT Change Analyst

West Yorkshire -
Rullion IT Plus
As a IT Change Analyst you will be responsible for defining and maintaining the IT Change Management processes, you will coordinate the end to end delivery of IT Change Management across the IT department ensuring the effective control over the live environment... Your key responsibilities will include: *Define, agree, communicate...
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 11 hours ago