Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to efficiently manage … software licensing terms, license models and enterprise maintenance and support contracts. Work under limited supervision, both independently and within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incidentresponse (e.g., ITSM, Jira, ServiceNow). Strong analytical and more »
and optimise cloud infrastructure performance and reliability Collaborate with developers to ensure seamless integration between infrastructure and application code Provide on-call support and incidentresponse as needed Your Profile: 3+ years of DevOps or Cloud Engineering experience, with a focus on AWS Proficient in Terraform and other more »
Incidents and determines a range of options with appropriate courses of action, in conjunction with ICT and Health Board leads to mitigate Cyber Security Incident risks. Analyses complex ICT incidents and problems that have the potential to disrupt or deny access to clinical and operational ICT Services Health Board … Corporate issues ensuring the safe operation of the organisations ICT systems Investigates complex Cyber Security enquiries providing assistance & advice as required Coordinates Cyber Security incident responses at organisational level Communicates complex ICT and Cyber Security issues to non-ICT managers Negotiates with external organisations over service issues and supply more »