4 of 4 Information Architecture Jobs in the City of London

identify user needs and opportunities. Translate customer insights, business objectives and technical requirements into clear, actionable experience solutions. Create user journeys, service blueprints, information architectures, task flows, wireframes and interactive prototypes. Design intuitive, accessible and user-centred experiences across web, mobile and connected digital products. Collaborate closely with product … Designer, User Experience Designer or similar role within an agency, consultancy or digital product environment. Strong portfolio demonstrating expertise across user research, interaction design, information architecture and experience design. Excellent understanding of user-centred design principles and methodologies. Experience planning, conducting and synthesising user research and usability testing. ...

complex enterprise engagements across multiple concurrent workstreams — balancing standard SaaS configuration and bespoke/custom technical delivery simultaneously. Advise clients on DXP platform architecture, governance frameworks, content strategy, information architecture, and long-term platform sustainability from day one. Champion end-user experience design, audience segmentation, personalization strategies ...

problem framing, using user, business and market insights to identify needs, define opportunities and shape clear design briefs. Map and evaluate customer journeys, information architecture and key interactions to create intuitive, digital-first experiences across paid and owned channels. Act as a senior design voice in cross-functional ...

virtual, and asynchronous) that can be scaled globally, including exercises, tutorials, job aids, knowledge assessments, social or connected learning strategies, and multimedia-based assets. Information Architecture: Write and structure information to have a logical flow and be easily understood, taking into account learning science principles. Instructional Design … work independently and collaboratively in a fast-paced environment A proactive and adaptable mindset with a commitment to continuous improvement and learning Additional Information At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual ...