1 Information Management Jobs in Havering

the helpdesk regarding Rio, SystmOne, CareDoc, EPR and RA issues. Provide relevant and timely specialist advice and guidance to staff on EPR functional and information matters, e.g. subject access requests, sharing of information, legitimate relationships, consent to share, Registration Authority. Communicate with clinical and administration staff via the … helpdesk regarding Clinical Systems and Information Management developments and requirements, changes and initiatives. Keep up-to-date with guidance provided on the usage of Clinical Systems to ensure advice and guidance given is accurate. Ensure staff queries about the use of Clinical Systems are answered in line with … in order to prevent reoccurring errors. Ensure comprehensive logging of tickets and timely resolution of issues. Take ownership of incidents, service requests and problem management where necessary. Escalate all appropriate issues to the Deputy EPR Systems Lead. Perform system administration to achieve data quality and contribute to statutory reporting more »