they seek to appoint a highly skilled 3rd Line Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rd Line Support Operator, you’ll provide expert … IT continuity during a crisis, your work will be crucial to keeping our frontline services operational. Key Responsibilities Act as the final escalation point for complex IT incidents involving infrastructure, end-user systems, and telecoms. Administer on-site infrastructure, including servers, data storage, and networking hardware. Monitor and manage system performance, patching, and access control to maintain system … user satisfaction. Liaise with internal teams, service desks, and third-party suppliers to resolve issues and ensure smooth service delivery. Maintain documentation, user guides, and contribute to our knowledge management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure More ❯
Select how often (in days) to receive an alert: Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructuremanagement, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is … us at Landis+Gyr, where we manage energy better! Landis+Gyr are looking for a Senior Network Engineer to jointhe Global IT Network team tosupport a busy, transforming and dynamicGlobal IT Infrastructure department. Areas of responsibility Administration and support of global network platforms WAN and SD-WAN support Google Cloud Platform network administration and support Check Point firewall administration and support … Extreme) platform support and administration Pulse VPN remote access solution support Delivery and support of Internet (DIA) services LAN support and administration Collaboration with network team and wider IT Infrastructure/IT function liaison Support and delivery of network related projects Skills and knowledge Network skills and technologies Verbal and written communication skills Team focus Available outside of normal More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Omneshealthcare
to end-users, ensuring the efficient operation of systems, software, and hardware. The IT Support Analyst will play a crucial role in diagnosing and resolving technical issues, maintaining IT infrastructure, and delivering exceptional service to our colleagues. Responsibilities: End-User Support: Respond to user queries and issues through various channels, including phone, email, and in-person. Diagnose and troubleshoot … hardware, software, and network problems to resolution. Provide step-by-step guidance and training to users on technical matters. Install, configure, and update software applications and operating systems. Incident Management: Monitor the incident management system, log and update incidents, and ensure timely resolution. Escalate complex issues to higher-level support when necessary. Telecoms Support: Provide support for telecoms … including updates, patches, and system backups. Conduct regular system audits to ensure security and compliance. Collaborate with vendors and other IT professionals to address hardware and software issues. IT InfrastructureManagement: Assist in the planning, implementation, and maintenance of IT infrastructure. Monitor system performance and troubleshoot issues to ensure optimal functionality. Contribute to the development and improvement of More ❯
art facilities, and most importantly, investing in our people. We are expanding UK IT support team by hiring a Network Engineer to own, troubleshoot and resolve complex network and infrastructure incidents within a mission critical 24/7 semiconductor manufacturing environment. What a Network Engineer will do: Nexperia Manchester employs over 1,000 people across Production, Engineering, and Site … and problem-solving. What a Network Engineer will need: CCNA/CCNP qualification or equivalent experience; CCIE or advanced Cisco certifications highly regarded. Experience with ServiceNow ticketing and service management processes. Ability to design, implement, and support scalable, secure Cisco LAN/WAN/WLAN/DC networks. Strong knowledge of BGP, OSPF, EIGRP and Layer 2/… Cisco Catalyst and Nexus switches; SAN and DC networking experience. Check Point and/or Cisco ASA firewall experience and Cisco wireless networking (WLC, APs). Cisco ISE, Prime Infrastructuremanagement tools, and experience in MPLS and observium monitoring tools. Familiarity with ITIL service management processes. Willingness and aptitude for learning new systems and advancing skillset individually More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
in partnering with companies to transform and manage their business by harnessing the power of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform … history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and work on …/Scrum environment Good communication skills (written and speaking skills) and Strong attention to detail Good understanding of relational database concepts Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services andITOM Preferred Certifications: ServiceNow CSA Certified Application Developer ServiceNow Platform Implementation Specialist Your security clearance To be successfully appointed to this role, it is a requirement to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Robert Walters
retained basis with The University of Manchester, one of the UK's leading Universities, to recruit a Category Manager - IT. This key role will lead strategic sourcing and supplier management across IT, digital infrastructure, software, and tech services within a complex and high-impact environment. The University of Manchester, a globally respected institution, is seeking a Category Manager … institution. What you'll do: As Category Manager - Information Technology at the University of Manchester, you will take ownership of a diverse portfolio encompassing software acquisition, hardware procurement, cloud infrastructuremanagement, licensing negotiations, and managed service contracts. Your day-to-day responsibilities will involve collaborating with cross-functional teams to understand evolving technical needs while driving value through … regulatory frameworks - and contributing towards broader institutional goals like cyber security resilience and digital sustainability. Success in this role requires you to balance strategic planning with hands-on contract management while maintaining open communication channels with both internal stakeholders and external partners. Develop and implement effective category strategies across all IT, digital, and technology service areas to ensure alignment More ❯