Jobs 1 to 1 of 1

ICT Service Desk Assistant

Telford, Shropshire -
Telford Wrekin Council
Major Tasks: Provide prompt response to telephone, intranet and email requests; highlighting operational problems to relevant support staff. Responding in line with ICT Service Level Agreements (SLA’s) to all requests raised with the service desk... Enter all requests correctly into the Service Management system and escalate to other support...
Salary: Competitive
Posted: Yesterday