IT Service Desk Engineer
- Hiring Organisation
- Mersey Care NHS Foundation Trust
- Location
- Liverpool, United Kingdom
- Employment Type
- Permanent
- Salary
- £27485.00 - £30162.00 a year
Requests ensuring Incidents are resolved within Service Level Targets10. Communicate updates and service disruptions to users, selecting the most appropriate communication tool, e.g. email, intranet, and providing an estimated resolution time, if possible11. Escalate Major Incidents to the appropriate team, and contribute to Major Incident Reviews, where appropriate12. Identify multiple ...