2 JIRA Jobs in Bromley

oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »

their website to our payment functionality - Manage customers' accounts - Record details of inquiries, comments and details of action taken via the Zendesk tool - Updating Jira with bug reports and feature requests - Dealing with customer escalations - Tracking Jira tickets escalated to development and updating them where necessary - Liaising with more »