9 of 9 JIRA Jobs in Cardiff

with release planning, deployment, and post-release support, contributing to DevOps and continuous improvement practices. Maintain clear and accurate technical documentation, ensuring traceability through Jira and associated tooling. Stay up to date with emerging technologies, frameworks, and industry best practices to continuously improve solution design and delivery. Required Skills ...

agile frameworks (e.g., SAFe) Strong facilitation skills for planning, retrospectives, and cross-team alignment Collaborative and approachable, with a servant-leader mindset Proficiency with Jira, Confluence, and agile delivery tools Ability to coach a range of roles—POs, engineers, business stakeholders—toward agile maturity Effective at balancing delivery needs ...

management. Ability to motivate teams, resolve conflicts, and remove delivery blockers. Excellent stakeholder management, negotiation, and influencing skills. Proficient with project tools such as Jira, Tempo, Confluence, and Excel. Technical background (dev) is an advantage but not essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent ...

operational improvement. Analytical with a problem-solving approach showing attention to detail and big-picture thinking Familiar with project management tool like PRINCE2, PMP, Jira, MS Project etc. The Rewards – Project Manager Basic salary of between £45k - £58k depending on experience, along with a very attractive corporate benefits package. ...

control (Git) and collaborative workflows Strong debugging, troubleshooting, and problem-solving skills Excellent written and verbal communication Nice-to-Have: Xray Test Management for Jira for integrating test plans/results with Jira Behavior-Driven Development (BDD) experience and tooling (e.g., Gherkin, Cucumber, Behave) to express acceptance criteria ...

Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing. Identify, document, and track software defects using Jira, ensuring clear communication with the development team. Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements. … Service Cloud implementations. Strong understanding of software testing methodologies and best practices. Proficiency in designing and executing test plans and test cases. Experience with Jira for defect tracking and test management. Solid understanding of Agile development methodologies (e.g., Scrum, Kanban). Excellent analytical and problem-solving skills, with ...

Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing. Identify, document, and track software defects using Jira, ensuring clear communication with the development team. Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements. … Service Cloud implementations. Strong understanding of software testing methodologies and best practices. Proficiency in designing and executing test plans and test cases. Experience with Jira for defect tracking and test management. Solid understanding of Agile development methodologies (e.g., Scrum, Kanban). Excellent analytical and problem-solving skills, with ...

proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join … Person: Proven experience as a Customer Support Team Lead or in a similar role Strong technical knowledge of SQL and practical experience with Jira Service Management Demonstrated ability to lead a team effectively while managing day-to-day support operations Hands-on experience handling customer service tickets alongside team ...

response to inquiries. Respond to inbound enquiries via email, telephone, or letter. Provide comprehensive help desk support using various platforms. Log technical issues via JIRA and check Salesforce orders for accuracy. Add licenses and administrator details to institutional records on the relevant platform. Be familiar with authentication methods … systems, preferably Salesforce. Knowledge of payment processing methods (Direct Debit, Credit Card, Cheque). Familiarity with technical support platforms and issue logging (e.g., JIRA). Understanding of data extraction, decryption, and file formatting for import. Excellent communication skills, with the ability to handle inquiries and complaints effectively. Ability ...