5 of 5 JIRA Jobs in Cardiff

with Power Automate, PowerApps and SharePoint • Advanced Excel skills (including Power Query) • Solid background in requirements gathering and process mapping • Experience with Azure DevOps, JIRA or Confluence • Comfortable handling data and ideally building dashboards • Financial industry experience is helpful but not essential • Familiarity with Agile ways of working ...

management. Ability to motivate teams, resolve conflicts, and remove delivery blockers. Excellent stakeholder management, negotiation, and influencing skills. Proficient with project tools such as Jira, Tempo, Confluence, and Excel. Technical background (dev) is an advantage but not essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent ...

Are you passionate about building websites that truly serve customer needs? Do you thrive in collaborative environments where customer outcomes and continuous improvement are at the heart of everything you do? We're looking for ...

proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join … Person: Proven experience as a Customer Support Team Lead or in a similar role Strong technical knowledge of SQL and practical experience with Jira Service Management Demonstrated ability to lead a team effectively while managing day-to-day support operations Hands-on experience handling customer service tickets alongside team ...

response to inquiries. Respond to inbound enquiries via email, telephone, or letter. Provide comprehensive help desk support using various platforms. Log technical issues via JIRA and check Salesforce orders for accuracy. Add licenses and administrator details to institutional records on the relevant platform. Be familiar with authentication methods … systems, preferably Salesforce. Knowledge of payment processing methods (Direct Debit, Credit Card, Cheque). Familiarity with technical support platforms and issue logging (e.g., JIRA). Understanding of data extraction, decryption, and file formatting for import. Excellent communication skills, with the ability to handle inquiries and complaints effectively. Ability ...