Service Delivery Manager
- Hiring Organisation
- Waracle
- Location
- Glasgow, Scotland, United Kingdom
metrics, appreciating technical delivery nuances without hands-on coding. Apply Agile & Operational Discipline: Effectively apply agile principles within live support contexts, utilising tools like Jira, Jira Service Management (JSM), and Azure DevOps to maintain quality standards and manage escalation paths. Navigate Complexity with Resilience: Thrive in fast-paced … renewals. Technical Context: An appreciation for technical concepts and delivery processes. Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills. Tool Familiarity: Desirable familiarity with Jira, Confluence, and Azure DevOps. Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what ...