Business Analyst
- Location
- Glasgow, Scotland, United Kingdom
core modules (ITSM, CSM, or HRSD). Methodologies: Strong background in ITIL/ITSM processes and Agile/Scrum delivery frameworks. Tooling: Proficiency with Jira, Confluence, Microsoft Visio/Lucidchart, and ServiceNow Agile Engine. Skills: Strong analytical, communication, facilitation, and stakeholder-management skills. Education: Bachelor's degree in Information ...