Graduate/Junior IT Support Analyst x 3 (ITIL/ITSM) x 2 ITIL / ITSM
Swindon, Wiltshire, South West, United Kingdom
Redrock Consulting Limited
Graduate/Junior IT Support Analyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join … appropriate tasks are completed Record all known errors in the Known Errors database Partake in Post Incident reports for all Major Incidents to senior IT leaders, and publish externally within 1 week of the service restoration Identify subject matter expert and appropriate technology teams to be engaged during the … recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: A good Graduate with technical background or IT Support experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written communication more »
Employment Type: Permanent
Salary: £25,000
Posted: