Monitor and acknowledge network events, security events and internal system Support all first level interaction with our customer base, open tickets and track as needed Manage escalation based on skills matrix, across exchange, internal services, member issues and security functions Assist with on-site member requests, e.g., taking light levels, checking fibres/cabling and internal systems hands and … responsibility Ability to multitask and good time management skills Desire and ability to continuallly learn, in an instructor led enviroment, on the job and on own Experience in a network/ISP or IT environment an advantage Understanding and experience of Ethernet/Layer 2 switched Networks an advantage K nowledge of IP routing protocols an advantage Basic unix More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Junior Presales Engineer (Networking) Farnborough £40,000-£45,000 + Progression + Training + CCNA Qualification paid for + Gym + Hybrid Working + 33 Days Annual Leave + so much more! Excellent opportunity for a NOC Engineer or 2nd/3rd Line Support Engineer from Networking with aspirations of becoming a Solutions Engineer to … you'll start attending client visits and sites and discussing solutions to issues they are having. The ideal candidate will be a NOC or 2nd/3rd Line Support Engineer from a networking background with ambitions to grow and develop into a Solutions Engineer. Candidates must have strong communication skills and must be eligible for SC clearance due to … knowledge around Solutions and Products *Travelling to customer sites (once trained) *Predominantly office-based, at least to start (circa 1 year) The Person: *NOC or 2nd/3rd Line Engineer from a networking background *Ambitious and actively looking for progression *Eligible for SC Clearance *Happy to be office-based during the training period Reference Number: BBBH262305 To apply for More ❯