Jobs 1 to 15 of 38

Early Life Support Manager

Preston, Lancashire -
Connectus
A Security Cleared (or clearable) Early Life Support Manager is required for 3 months (likely to be extended) based in Preston... - Manage and Maintain the Service Transition SharePoint Tracker which details all Projects... **Industry knowledge** - To have a clear understanding of Knowledge Management Best Practises. - To understand industry standards relating...
Rate: £25.12 per hour
Posted: 17 hours ago

Problem Manager

UK -
Sopra Steria Recruitment
Steria are looking to recruit an ITIL aware Problem Analyst to be based in their Warrington office. This role requires very strong analytical skills when solving problems and the ability to recognise trends to assist with improving services from the ISD... "Ensure and promote the (correct) use of the Problem...
Salary: From £30,000 to £35,000 per annum
Posted: 25 days ago

IT Service Manager

Bournemouth -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Desk Manager your main responsibilities will be: - Be...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 8 days ago

IT Service Manager

Manchester -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Manager your main responsibilities will be: - Be accountable...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 9 days ago

Event Management Analyst/Event Monitoring Analyst

Leicester, Leicestershire -
Experis Ltd
Reporting into the incident and problem management Team Lead, you will be required to contribute to the smooth delivery of the Event Management Process, with the overall aim to ensure Events are detected, analysed and escalated in an efficient manner. You will ensure all events are managed effectively through the...
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 4 days ago

Knowledge Manager

Milton Keynes, Buckinghamshire -
ComputaCenter
An element of people management is also a key aspect of this role... Work with the Business Take On, training and project management staff to ensure that any new services or products go-live with a comprehensive and high-quality knowledge articles already available... Work with the Problem Management function...
Salary: Competitive
Posted: 16 days ago

Dynamics Developer - C#, Dynamics CRM, .Net, Ajax, jQuery, Javascript, HTML, CSS, TFS

London -
Total Recruitment Specialists Limited / TRG / Total recruitment group
You will be responsible for developing strategic Microsoft Dynamics CRM 2011 customisation for the firms Knowledge Management platform. You will ensure key applications interacting with CRM Platform are optimised to perform to highest standards. The successful candidate will be eager to learn, have good communication skills and posses the following...
Salary: £56000 Per Annum Plus Excellent Benefits
Posted: Yesterday

IT Support Engineer

Bath -
Computer Futures
Successful applicants will be able to demonstrate 2-3 years commercial experience within a Service Desk, Help Desk, Technical Support or IT Support position - working within an ITIL Environment... Incident management. Supplier management... Contribute to knowledge base and knowledge management processes... Working in an ITIL environment... Windows Desktop (XP or...
Salary: £25000 - £30000 per annum + competitive
Posted: 12 days ago

Knowledge Management Process Owner

London -
TEKsystems
My Client a leading public sector company are currently looking for a Knowledge Management Process Owner to join their team to work on a large programme of work involving the transition to a Service Integration and Management (SIAM) function. This function will be responsible for the Service Management of the...
Posted: 2 days ago

Application Support Engineer - South Manchester

Manchester, Lancashire -
McGregor Boyall
SQL Server / IIS / Microsoft Stack / VMware / Citrix... The ideal person will come from a support background and have a strong Microsoft background... Be the 1st point of contact during Incident Management and will determine whether the resolution can be achieved through application functionality and user support or if more technical...
Salary: £35000 - £45000 per annum + benefits
Posted: 2 days ago

24x7 Wintel Support

Newcastle Upon Tyne, Tyne and Wear -
Synergize Consulting
Desirable ) Understanding / certification of ITIL V3... Change Management : Well versed in change management processes to recognize where change management links and underpins Incident Management processes... Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Effectively captures and communicates non CMDB compliance to Problem Management forum for corrective...
Posted: 3 days ago

Assistant Manager Management Consulting - Technology Enablement

Leeds, West Yorkshire -
KPMG
Business Analysis, requirements gathering and insight... Contributing to practice management, e.g. knowledge sharing, training, proposition development, and knowledge management. Demonstrable Word, Excel and PowerPoint skills. Additional Information: Qualifications such as PRINCE2, MSP, APM, ITIL, and TOGAF are an advantage and would be preferred for an individual specialising in such...
Salary: Competitive
Posted: 7 days ago

Knowledge Analyst

Atherstone, Warwickshire -
TNT Global IT
The Knowledge Analyst is responsible for operating the TNT Global IT Knowledge Management process, through the review, assurance and categorising of Knowledge Articles.To ensure accuracy, the job holder will manage the ServiceNow knowledge base to remove old or inaccurate articles, and ensure that updates are communicated to relevant stakeholders...
Salary: Competitive Salary + Benefits
Posted: Yesterday

Project Analyst / Project Support Officer

Nottingham -
Austin Fraser Limited
The applicant needs to have a proven background in business systems requirements analysis, system and user testing techniques, user training, IT deployment support, together with experience of structured Project management methodologies... Strong technical knowledge is essential with the applicant being familiar with internet technologies, database structure and the principles of...
Salary: £21000 - £25000.00 per annum + Benefits
Posted: 17 days ago

Quality Assurance & Continuous Improvement Manager

London -
Royal Mail Group
your skills and qualifications will ideally include: Good knowledge of COBIT controls or equivalent controls framework, and proven ability to apply these in practice. Good knowledge of continuous improvement mythologies (eg. Lean Sigma) and a proven history of continuous improvement activities. Strong communication and negotiation skills required across multiple stakeholders,...
Salary: Excellent Salary & benefits
Posted: 2 days ago