Jobs 1 to 15 of 29

ServiceNow Adminstrator / Developer / Catalogue Item Creator

Provide input in the ITIL areas that could include: Service Desk, Incident Management, Change Management, Knowledge Management, Service Level Management, Problem Management, Configuration and CMDB Management, Asset Management, Reporting & Dashboards, and Service Catalogue. Skills of interest: *ITIL foundation or above experience/qualifications... *ITIL experience / qualification to ensure best practice in...
Sunderland, Tyne and Wear -
Lorien Resourcing
Posted: 5 days ago

Service Desk Analyst (sheffield)

Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Capita End User Services is part of Capita plc, the UK's leading provider of business process...
North Yorkshire -
Capita plc
Posted: 19 days ago

Service Delivery Manager

Delivering within a breadth of ICT infrastructure requirements across Public Sector, Government and Commercial clients they now require a Service Delivery Manager as part of their ongoing growth and expansion. The Role: Delivering a first class service to their major clients, overseeing the service relationship, ongoing incident management and major...
Nottingham -
EMBS
Salary: Up to £50,000
Posted: 6 days ago

Service Delivery Manager

Delivering within a breadth of ICT infrastructure requirements across Public Sector, Government and Commercial clients they now require a Service Delivery Manager as part of their ongoing growth and expansion. The Role: Delivering a first class service to their major clients, overseeing the service relationship, ongoing incident management and major...
East Midlands -
EMBS Ltd
Salary: Up to £50,000
Posted: 6 days ago

Knowledge Manager

Be Competent IS skills - Microsoft office and SharePoint, create scripts and processes for others. Understanding of the complexity of knowledge management you will work with stakeholders to produce reports and information required. Your main contacts will include Customer Service Leadership Teams, Head of CSC, Team Leaders and Advisor colleagues, Communications...
Newcastle upon Tyne -
Hays Specialist Recruitment Ltd
Salary: £31000.00 - £39000.00 per annum
Posted: 13 days ago

IT Operations Quality: Configuration Management Process Owner

This includes other IT Quality functions, Service Delivery functions such as Product Services, Project Management and Service Desk... This would include Knowledge Management process, Product Services, Project Management... ITIL v3 Qualification (above Foundation) Working knowledge of Configuration Management toolsets including automated Discovery tools. Ability to define structure and Configuration Item...
London -
PwC
Salary: Competitive plus benefits
Posted: 7 hours ago

ServiceNow Lead Consultant / Architect to £75k + Car + Bens

Experienced ServiceNow Lead Consultant / Architect required to join expanding consulting practice... The ServiceNow Architect will serve as an SME and technical advisor on the ServiceNow ITSM suite of tools overseeing implementation, maintenance, and the continued growth and evolution of enterprise wide ITSM efforts. This person will drive, guide, communicate, and...
Central London / West End -
Pesaro
Salary: From £70,000 to £75,000 per annum Car + Bonus + Pension + 25 days Leav
Posted: 4 days ago

1st Line Support - Service Desk - SCCM - Microsoft - Active Directory - Remote Access

Proficient in the use and support of the full Microsoft Office suite. Proficient in the use and support of Windows 7. Experience with SCCM is highly desirable... Act effectively in all aspects of customer service delivery and deal appropriately with sensitive and confidential information. Adhere to agreed SLA's... To...
Preston, Lancashire -
Executive Resource Group
Rate: £90 - 105 per day
Posted: 3 days ago

ServiceNow Developer - SNOW Implementation

Undertake development of new processes according to ITSM best practice and using ServiceNow. - Work / liaise closely with ITSM process owners. - Integration of data sources, unit testing... Key Skills and Experience: - Strong working knowledge of ServiceNow. - Experience of configuration and development of ServiceNow... - Experience in the development of the following ServiceNow...
Oxford -
Cognizant
Posted: 27 days ago

Knowledge Analyst

Interprets technical manuals and documentation and provides instruction manuals for non-technical users; provides training in all modes of usage of the knowledge management systems, products and services providing information on the full range of capabilities including dealing with exception conditions... - Has good oral communication skills and takes an analytical...
Atherstone, Warwickshire -
TNT Global IT
Salary: Unspecified
Posted: 15 days ago

Technical Business Analyst - Insurance / Securities - Leeds

We use this tool and database stored procedures to create n-tier insurance software solutions!... Knowledge management / transfer under the production launch. Support the continuous improvement process (CIP), taking into account the project-specific organizational structure... The ideal Technical Business Analyst will have; Good Business Analysis experience, running workshops etc.....
Leeds, West Yorkshire -
Xchanging
Salary: Comp+bens+bonus
Posted: 6 days ago

Release and Deployment Analyst - Release Manager

Manage all aspects of the end to end release process, using the Application Release Management and ITMS Standard Operating Procedure... *Develop and provide service roll out planning including the method of deployment, working alongside the QA team to ensure release package testing to predefined acceptance criteria. *Ensure the management of...
Leicester, Leicestershire -
LA International
Salary: £30000 - £36000 per annum + Excellent Benefits
Posted: 5 days ago

Senior PMO Analyst

Supports in the maintenance of effective PMO programme / project tools to aid in process standardisation (project reviews, reports, templates, knowledge management, etc.)... Works with Project Managers to provide advice on programme / project planning, execution and tracking... In-depth knowledge of project management methodologies, based on Prince 2, and Managing Successful...
Edinburgh, Midlothian -
Oliver James Associates
Salary: £55000 - £75000 per annum
Posted: 5 days ago

Infrastructure Services & Operations Manager

Familiar with multiple OS platforms such as OSX, Linux, Windows 7/8/8.1... Strong analytical skills, and reporting knowledge using CRM/ ERP/ ITSM systems... Good planning, organising, coaching and prioritising skills. Demonstrable IT Service Desk Management experience. Educated to degree level in ICT, Management Information Systems, Business, People Management,...
Woking, Surrey -
Montash
Salary: £60000 - £70000 per annum + benefits
Posted: 6 days ago

Graduate Technical Analyst (Knowledge Centre)

This Graduate Technical Analyst role requires a minimum 2.1 BS or MS degree in Computer Engineering or Computer Science... We offer a fantastic interactive 6-week graduate training programme to prepare you for a career in risk management, starting on 15th August 2016... Department: The Client Support Services (CSS)...
City, London -
Risk Management Solutions
Salary: Competitive
Posted: 3 days ago