Jobs 1 to 15 of 24

Incident Analyst

Chesterfield, Derbyshire -
Royal Mail Group
Have experience with Incident and Knowledge Management processes... Experience of working in an ITIL compliant environment (ITIL Qualified)... Analyse performance data to demonstrate the operational effectiveness of the Incident and Knowledge Management processes as executed by the Suppliers. Ensure process improvements are identified and implemented across all Suppliers focussing on...
Salary: Excellent Salary & Benefits
Posted: 5 days ago

Technical Administrator IT Operations Centre (ITOC)

Milton Keynes, Buckinghamshire -
Continuous improvement. Update, create articles for knowledge management. Relationships with key stakeholders: BDUK Service Management... BDUK Infrastructure Management... BDUK Service Delivery. BDUK Service Desk Management... Base judgments around key ITIL principles... Microsoft SharePoint experience. ITIL qualified or understanding of ITIL. HP BTO Service management tool (or equivalent) desirable. SC Clearance...
Salary: Competitive
Posted: 11 days ago

Service Transition Team Lead

Nottingham -
You will have the opportunity to work as part of the wider Service Transition Team which encompass both the processes within Service Transition and the processes that support the service lifecycle; ie Change and Configuration Management... Service Validation & Testing... Knowledge Management. Working closely with the Change Management and Configuration Management...
Salary: £competitive + excellent benefits
Posted: 3 days ago

Test Analyst, SQL, Microsoft Windows Server, Selenium

Welwyn Garden City, Hertfordshire -
Testing Circle Ltd
The role will implement the organisations test processes by following the defined approach, producing testing deliverables and carrying out the validation and verification activities assigned at each phase of the software development life cycle... Continuous Improvement: The role will champion continuous improvement within the team and demonstrate best practice by...
Salary: From £25,000 to £32,000 per annum
Posted: 5 days ago

Service Desk / Helpdesk Analyst

Sheffield -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Feeding into and Supporting Line Manager with Service Improvement Plans (SIP's)...
Salary: £17000 - £18000 per annum + benefits
Posted: 9 days ago

ServiceNow Developer

Buckinghamshire -
Michael Bailey Associates
You will be responsible for developing and configuring solutions within the ServiceNow tool-set, delivery of technical documentation, deployment and unit testing and supporting the Production/Test and Dev environments in line with agreed processes and providing test plans to validate end to end Process Flow. The ideal candidate will...
Rate: Market Rates
Posted: 5 days ago

Service Delivery Manager - Managed desktop support transition

Manchester, Lancashire -
Coburg Banks IT
This is a rare opportunity for an experienced Service Delivery Manager or Transition Manager to take a lead role within a specialist insurance business based in Central Manchester... Ensure the implementation of the new Service management system is seamless to the wider organisation. Ensure all the processes around the knowledge...
Rate: £360 - £380 per day
Posted: 4 days ago

Service Delivery Manager

Leeds, West Yorkshire -
Lockheed Martin
Are you a focused and driven Service Delivery Manager with a desire for continuous service improvement in the pursuit of outstanding service delivery to Public Sector customers? If you have a passion for outstanding service management and a commitment to ensuring satisfied customers then working for Lockheed Martin is the...
Posted: 11 days ago

Senior Test Analyst (Security Cleared)

Hook, Hampshire -
Senior Test Analyst needed with Security Clearance... -Understands and uses appropriate automated testing processes and tools... Experience of working with ESX, VMWare and Exchange. Implement Windows 2003 / 2008 Server based solutions - hardware and software, both in physical and virtual environments. Implement Windows Operating System and Microsoft Office based Client solutions -...
Rate: £310 - £320 per day
Posted: 6 days ago

C# / Contract / Head of Development / Development Manager

Coventry, West Midlands (County) -
Executive Resource Group
My client seeks an Contract Head of Development/Development Manager for a team of 50 C# Developers mostly using Microsoft software stack... Implementation of development rationalisation framework (continuous integration/delivery) Identifying opportunities to improve the SDLC. Driving continual improvement in software design and architecture (to established architectural principle...
Rate: From £400 to £500 per day
Posted: 2 days ago

Head of Business Analysis

Hemel Hempstead, Hertfordshire -
Polar Recruitment
Business and System Analysis - lead and mentor a small team of Business and System Analysts, with an emphasis on Service Management systems (Service Desk, Infrastructure Management, Call Centre, Contact Management, Self-Service tools, Knowledge Management etc.)... *Significant experience of systems that support IT Service Management and Infrastructure Management, including systems...
Salary: £65000 - £75000 per annum + + Bonus (10-15k) + Car + Bens
Posted: 4 days ago

GSOC Project Manager - Contract - Berkshire

Berkshire -
Austin Fraser
GSOC - SOC - SIEM - ArcSight - HP - IT - NIST - SANS - ITSM - ITIL - SLA - OLA - CISSP... The role is responsible for the knowledge management in the GSOC team using the GSOC Wiki... Very experienced with security processes and service management. Experienced with SIEM technology, in particular ArcSight/HP. Very experienced with SOC operations...
Rate: NEG
Posted: 4 days ago

Dynamics CRM Consultant

Coventry, West Midlands (County) -
Lockheed Martin
Governance, Change Management, Business Process... : Development of governance and change management plans to support CRM deployments. Business stakeholder management... Understand the Dynamics CRM Technologies including: Core Dynamics CRM features - including entities, workflow; security model. Utilising Dynamics CRM as a core platform supporting business processes. Developing solutions and applications on the...
Salary: Competitive
Posted: 17 days ago

Lead Performance Test Specialist - AGILE - FIX Protocol

City, London -
Lorien Resourcing
Performance Analyst, Lead Performance Test Analyst, Non - Functional, QA Analyst, Test Analyst, Automation, BDD, Cucumber, .NET, C#, Java, Web Services, Non-Funtional... You will work to AGILE methodology and understand the importance of this within the business. The successful Performance Test Lead - Non-Functional Test Lead will lead the definition,...
Rate: £500 - £600 per day
Posted: 5 days ago

Senior Business Intelligence Developer

Portsmouth, Hampshire -
BAE Systems
Extensive experience of working with ETL tools. SQL experience. Dimensional Data Modelling. Your skills and qualifications as a Business Intelligence Developer will ideally include: Experience of Webfocus or Cognos. Excellent analytical and numeracy skills. Good database/data warehouse knowledge (ideally Oracle) Ability to design and build solutions that meet business...
Salary: Competitive
Posted: 9 days ago