11 of 11 Knowledge Management Jobs in the City of London

transforming how organizations work, learn and make decisions. At Relief International, we see AI as an opportunity to strengthen humanitarian impact, improve efficiency, enhance knowledge sharing and support better decision-making across our global operations. The AI and Digital Transformation Advisor will lead the development and implementation of Relief … organizational priorities into a practical roadmap of initiatives and opportunities. Identify and prioritize opportunities where AI and digital tools can improve efficiency, effectiveness, quality, knowledge management and decision-making across departments and country programmes. Coordinate and oversee a portfolio of AI initiatives, ensuring clear objectives, ownership, milestones ...

acting as a senior technical escalation point while ensuring service excellence, process compliance, and continuous improvement initiatives are successfully delivered. Working closely with IT management, business stakeholders, and technology teams, the IT Support Team Lead manages support operations, monitors service performance, coaches and develops team members, and ensures support … services align with business needs and service level commitments. The role combines technical expertise, people leadership, customer service excellence, and operational management to deliver dependable workplace technology services. Location: Milton Keynes, Witney, London Office based 3 days per week. Reporting Line: Global Service Delivery Manager Travel Requirements: Occasional travel ...

Story BearingPoint is an independent management and technology consultancy with European roots and a global reach. We work alongside organisations to help them achieve measurable business outcomes through strategy, transformation, technology and innovation. Our consultants combine deep industry expertise with leading technology capabilities to deliver practical solutions that create … Microsoft and programme standards. Customer Engagement Transformation Design customer acquisition, onboarding, retention, service and loyalty journeys. Define lead-to-opportunity, opportunity-to-close, account management and forecasting processes. Design case management, knowledge management, entitlement, SLA and omnichannel service processes. Architect personalised, event-driven customer journeys across ...

Align team goals with boarder strategy Empower teams to manage their own goals Translate vision into clear priorities Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution Improve workflows for team efficiency Use clear … primarily focused on React, TypeScript and modern user experience development, but the expectation is broader than UI delivery. You will work close to lawyers, knowledge teams, innovation teams and technical stakeholders to understand how AI search, retrieval and agents should fit into real legal workflows. We are not building ...

resolving complex and varied end-user technology issues and improving the effectiveness of corporate IT support services. The role applies in-depth technical knowledge and independent judgment across endpoint support, device lifecycle management, user administration, onboarding, vendor coordination, and support processes. This position serves as a senior technical … solutions where standard procedures are insufficient. Act as a senior technical resource for the support team by advising colleagues on difficult issues, sharing technical knowledge, and helping establish consistent approaches to recurring problems. Endpoint, Identity and Service Operations Manage and improve user administration and account lifecycle activities across Microsoft ...

escalation point for complex technical and operational issues, ensuring issues are fully diagnosed and followed through to resolution Identify recurring issues, knowledge gaps, reuse learning and drive root cause fixes that reduce repeat demand Act early on operational risks and communicate clearly with employees, stakeholders and partner teams Drive … knowledge, self-service, automation and process standardisation to improve service quality and efficiency Partner effectively across ETS, Engineering, Infrastructure and Product, sharing context and ownership Use service data to identify improvement opportunities and influence changes to tools, processes and policy Maintain strong governance across tickets, documentation, procedures and service ...

applications, rather than purely research, innovation or proof-of-concept work. Responsibilities: - Design, build, deploy and support AI-powered solutions that improve business processes, knowledge management and operational efficiency. - Work closely with stakeholders to identify high-value use cases and integrate AI into existing workflows and systems. - Develop … maintain AI applications, agents and automations using Microsoft AI technologies. - Design effective prompts, grounding strategies and knowledge integrations to deliver reliable AI outputs. - Build reusable AI components and contribute to development standards and best practices. - Evaluate third-party AI tools and platforms, building proofs of concept and supporting build ...

solutions across the firm. This role will play a key part in designing, building, and maintaining trusted AI that enhances legal service delivery, knowledge management, and operational efficiency. It is ESSENTIAL for you to have extensive experience within the Microsoft Ecosystem. The role offers the opportunity to influence … shape the use of AI across the firm. Also, this is a hands-on technical role, working closely with senior stakeholders, knowledge professionals and business services teams to deliver and support secure and scalable AI solutions. Read on for more details Experience required: Practical experience building and deploying ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. Youll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. Youll also play an important role in helping us learn ...

deployments using Agile methods. The role focuses on translating business requirements into technical solutions, building strong client relationships, and contributing to practice development and knowledge management. #J-18808-Ljbffr ...

will be the primary point of contact for client stakeholders, translating business "pain points" into functional and technical requirements and overseeing the Project Management Office (PMO) for large-scale technology deployments through Agile delivery. Key Responsibilities Lead diagnostic assessments of "As-Is" processes … development of proposals and statements of work in response to client opportunities. Contribute to internal practice initiatives — including methodology development, talent development activities, and knowledge management. Engage in continuous learning across automation tooling, analytics platforms, and industry trends relevant to client sectors. Key Skills & Experience Essential Extensive years ...