6 of 6 Knowledge Management Jobs in the City of London

arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to ITIL Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content Drive knowledge adoption through stakeholder engagement, training, and continuous improvement Use analytics, feedback, and AI to enhance knowledge effectiveness and delivery Capture and structure knowledge with SMEs across applications and services Plan and manage service transition for new or changed services, ensuring operational readiness Manage risks, escalations, and stakeholder ...

from leads all the way through to winning bids, accountability for the end to end pipeline, responsibility for the creation and maintenance of effective knowledge management and reference examples, and the development of best practice bidding processes. The role also includes individual responsibility for leading the capture process … early; and synthesising key requirements to bring client-facing colleagues up to speed quickly and easily. The post holder will have a detailed working knowledge of the bid process and the related fields of digital transformation and IT consultancy, gained through extensive experience. . Along with the other ...

arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to ITIL Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content Drive click ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

technology landscape globally. Your new role An opportunity has arisen for a Service Introduction Analyst to join the organisation, reporting to the Technical Change Management Manager. You will be responsible for ensuring that new and changed IT services are introduced into the live environment in a controlled, supportable … service-ready manner. The role acts as a key bridge between project teams, service management and the Service Desk to ensure operational readiness, knowledge transfer and high quality end-user support from day one. The Service Introduction Analyst will ensure services meet supportability, readiness and acceptance criteria prior ...

assistance Work closely with stakeholders to collect requirements and deploy solutions within ServiceNow to streamline business processes. Customize and tailor ServiceNow modules, encompassing Incident Management, Change Management, Service Catalog, and Knowledge Management. Administer user access, roles, and permissions within the ServiceNow environment. Develop and manage ServiceNow reports ...