11 Knowledge Management Jobs in the East of England

Job Title: Knowledge Manager ROLE OVERVIEW We are looking for a Knowledge Manager to join the OCS Client Solution Team. As Knowledge Manager, you will be responsible for the creation of new written content , as well as supporting the management, maintenance, and sharing of knowledge assets that support the bid and sales functions in our growth strategy. You will also be involved in designing and implementing knowledge management strategies and systems that align with our business goals and values. As Knowledge Manager you will significantly contribute to improved organisational agility. The … OCS are supported to deal with changing environments and needs by ensuring that relevant and up-to-date information is available and accessible. As Knowledge Manager you will have a key role in fostering a culture of innovation by encouraging staff to learn from each other, and to leverage more »

decisions about target selection for drug discovery. OT is a shared initiative between the European Bioinformatics Institute (EMBL-EBI), a global leader in the management, integration and analysis of public domain life science data; world-leading pharmaceutical companies GSK, Sanofi, Bristol Myers Squibb, Pfizer and Genentech; and the Wellcome … the capabilities of our platform towards LLM integration using open-source frameworks. The project aims to improve on extraction, representation, and usage of scientific knowledge, and present this knowledge to platform users in a user-friendly way. The central aims of the role we describe below will be … extending knowledge representation capabilities of the Open Targets platform towards custom knowledge graphs, and 2) interfacing with knowledge extraction and knowledge usage teams to ensure effective knowledge representations for any given task. Your role We are seeking a highly skilled and motivated Research Software Engineer more »

Based within the Programme Management Office, we are looking for an experienced PMO Analyst (or Programme Coordinator) to support a wide portfolio of projects, involving internal and external customers. We are seeking an organised and service-focused individual who is driven to provide quality information and documentation that supports … report into the Senior Director of PMO. Key Tasks Working closely with the Senior Director (PMO), you will be expected to support the Programme Management Office with the following strategic functions: • Project Delivery – ensuring we have the right PMO resources in the right place at the right time for … project and programme, managing the career ladder and competence framework, training and continuing professional development of all PMO staff, forecasting and recruiting, some line management, organising the programme of team meetings and development seminars, providing coaching and mentoring to PMO staff. • Centre of Excellence – ensuring that we have processes more »

specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access … ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. · Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. · Utilizes the KB and other support documentation to identify, isolate, diagnose … of handling Service Desk activities in a busy fast paced Service Desk environment. · Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. · Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall more »

specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access … ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. · Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. · Utilizes the KB and other support documentation to identify, isolate, diagnose … of handling Service Desk activities in a busy fast paced Service Desk environment. · Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. · Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall more »

within the relevant parts of our organisation to support efficient content creation and management. The role will suit someone who is experienced in Bid Management, Bid Writing or knowledge management, or who has previous IT industry experience and a strong understanding of Computacenter propositions and services; you … sales content for similar organisations. Strong written and oral communications skills. Ability to prioritise workload independently, with strong organisational and planning abilities. Strong stakeholder management skills. Native-level English language. Excellent time management skills. Desirable: knowledge and experience within the IT industry. Desirable: proficiency in French and …/or German language. Desirable: experience in using Responsive/RFPIO response management software. more »

decisions about target selection for drug discovery. OT is a shared initiative between the European Bioinformatics Institute (EMBL-EBI), a global leader in the management, integration and analysis of public domain life science data; world-leading pharmaceutical companies GSK, Sanofi, Bristol Myers Squibb, Pfizer and Genentech; and the Wellcome … the capabilities of our platform towards LLM integration using open-source frameworks. The project aims to improve on extraction, representation, and usage of scientific knowledge, and present this knowledge to platform users in a user-friendly way. The central aims of the role we describe below will be … connecting the collected knowledge to an interface that can be queried using natural language, and 2) ensuring that the behaviours of the LLMs are consistent and adequate. Your role We are seeking a highly skilled and motivated Research Software Engineer with expertise in Python and Large Language Model (LLM more »

first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer service interactions * Create and maintain knowledge management * Close the loop with escalations and complaints * Complete up to 2nd line diagnostics including but not exclusive to router diagnostics * Provide SME … Excellent customer service skills * Excellent IT literacy * Capability to achieve Cisco accreditations * Ability to resolve issues in a timely fashion but also to update knowledge/questions for the rest of the team * Proactively manage customer interactions and escalate as appropriate * Own and resolve of complex customer issues with … little management support * Display role model behaviours within the roles and responsibilities of your role People accountabilities Experience you would be expected to have We expect any candidates to evidence the ability to work in line with the BT Values: * Personal -We come across as human beings. We show more »

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »

bundled soft and hard FM and full TFM services. The role will also incorporate contribution to the development of written sales collateral for our Knowledge Management Hub. You will be a team player who is flexible and innovative and keen to both influence and learn. You will be … sells’ to the customer and reflects the solution Ensure consistent high quality submissions Support continuous improvement Contribute to the ongoing development of the BD Knowledge Hub Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you … customer benefits About You: Applicants must have the right to work in the UK Degree level or equivalent Member of the Association of Proposal Management Professionals (APMP) desirable Worked in facilities bid management Proven ability to work within a team in a highly customer-focused environment. Track record more »

be working with Procore, and full training will be provided if you don't yet have experience with this system. Specific responsibilities include: Document management Supporting Procore adoption and use throughout the company Knowledge Management You'll be joining a friendly and sociable team, working in a … essential that you live within commuting distance of Harlow - hybrid working of up to 2 days per week from home is possible. About you Knowledge of industry standards and best practices related to document control. Proven experience as a Document Administrator or Controller in the construction industry. Strong attention more »