5 Knowledge Management Jobs in the South West

the world's most recognizable and innovative organisations. Job Description Astreya is looking for an experienced IT Technical Support Generalist with experience in inventory management to join our services team. You will work to support Astreya’s ever-expanding customer base and ensure support results in consistently high-quality … with industry best practices and the willingness to go above and beyond for our clients. Responsibilities: Setup and configuration of all MAC OS, PCs Knowledge in zero-touch deployment for MACs and PC Experience with JAMF self-service management and command-line Imaging and reimaging of MAC Laptops … resolved within the SLA. Proactively communicate to your supervisor when you encounter errors in documented support procedures. Track IT assets and follow the inventory management guidelines Desktops, Laptops, Tablets, and other peripheral equipment Adhere to incident management, problem management, change management, and knowledge management more »

Customer Service Advisor/Contact Centre Agent/Customer Care Representative with a great combination of administrative, customer service and organisational/time-management skills, as well as a good understanding of Microsoft Office is required to join our team at Truespeed based in Bath, Somerset. SALARY … a Customer Service Advisor/Contact Centre Agent/Customer Care Representative with a great combination of administrative, customer service and organisational/time-management skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor/Customer Care Representative you will be responsible … actions taken Problem solving and contributing to the improvement of working processes within the team and wider business Sharing information with colleagues and updating knowledge management systems Any other reasonable duties that may be required from time to time to ensure all our customers have a great experience more »

context of TLTs IT and data strategy, you will be responsible for leading and contributing to the People and HR systems strategy, for the management, development and maintenance of the People and HR systems and for facilitating the provision of high quality HR related data and reporting in support … system and data flow projects and developments that involve HR systems in support of wider organisational business needs. Be accountable for ensuring the effective management and support of all HR and Payroll System administration matters to ensure an effective and functional provision for the wider HR Team and internal … stakeholders. Including, but not limited to, iTrent (HR/Payroll), Harbour (Recruitment), TLT People through Cornerstone (Supervision/LMS/Appraisals and performance management), the Exit Interview service and any relevant Facilities systems which also fall within the HR remit. This includes the facilitation and overseeing implementation of all more »

improvements, and development. Analysing and sharing trends and insights with key stakeholders to drive change. Utilizing captured data to review process efficiencies and ensure knowledge management tools are up to date. Leading and influencing levelling sessions to ensure consistency across teams. Coaching: Delivering live ‘side by side’ sessions … new starter induction process. Taking responsibility for its ongoing development and relevance. Look to modernise the process onto an e-Learn platform. Stakeholder relationship management Working to create and maintain effective relationships with all key stakeholders in Commercial Operations Working as a key component of the VRM Customer Development … the business. Exceptional communication skills, both verbal and written, and the ability to interpret and present data findings effectively to various audiences. Impeccable time management skills, adherence to deadlines, and effective workload management. Strong collaboration and relationship-building skills, with the ability to work effectively with stakeholders at all more »

impact on the support delivered to our internal customers. Lead and influence levelling sessions to educate and strengthen consistency across the Coaching team and Management teams. Utilise the data captured to regularly review process and business efficiencies and ensure knowledge management tools are kept up to date more »