LIMS Support Coordinator
Edinburgh, Scotland, United Kingdom
Element Materials Technology
Job Description As a LIMS (Laboratory Information Management System) Support Coordinator for the EMEAA (Europe, Middle East, Africa, and Asia) region, you will play a pivotal role in providing technical support and troubleshooting assistance for users of various LIMS systems. Working closely with the global support team, you will ensure timely resolution of submitted tickets, maintain system integrity, and contribute to the enhancement of LIMS functionalities. This role requires a blend of IT skills for basic troubleshooting and enthusiast-level programming knowledge to address complex issues efficiently. Core Responsibilities: Act as a primary point … of contact for LIMS-related technical support queries within the EMEAA region. Collaborate with the colleagues within the global support team to triage, prioritize, and resolve submitted tickets in a timely manner. Provide hands-on assistance and guidance to end-users in navigating and utilizing LIMS more »
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