IT Service Desk Analyst/1st/2nd Line Support Analyst
- Hiring Organisation
- DGH Recruitment
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Contract
Analysts following established procedures - Including assigning tickets to the appropriate team member based on their expertise, workload, and location. * Collaborate with peers and other legal and business services teams to resolve service issues in a timely fashion. * Ensure customer satisfaction through continuous status updates and information sharing. * Ensure problem descriptions ...