each and every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … kept up to date and accurately and clearly indicate the incident details and remedial actions taken. · Escalate all critical and high priority incidents to line and senior management · Report recurring incidents to problem analyst teams and linemanagement · Proactively contribute to service improvement initiatives · Provide technical … skills required: Experience of operating within a Service Desk environment and team, supporting users either remotely or onsite and managing tickets through an Incident Management tool Excellent all-round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10 Excellent support experience with mobile more »
average service length. About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share … providing support and guidance to ensure delivery against production timetables • Trouble shooting data issues during quarterly production through effective communication and escalation to local linemanagement • Responding to review questions raised on disclosures produced • Presenting disclosures and analytics to members of Finance Senior Management • Building an understanding … Where will you be working? This role will be based in the Glasgow office within the Finance division. The Glasgow Finance Division helps senior management and its individual business units manage the Firm's risk by implementing financial controls over our business activities. The division is crucial to safeguarding more »
an active participant in team meetings and contribute to continuous improvement. Take part in any on-the-job training opportunities and proactively advise your line manager of areas where you feel training is required to benefit you as an individual or the team. Proactively participate in incident/problem more »
to Production and that meet the Design for Manufacture requirements. Responsible for the routine manufacture of validated assays to meet production timelines through the management of day-to-day activities and performance of the multiple department Teams. You will be responsible for ensuring a validated manufacturing environment is maintained … and oversee investigations and process improvement opportunities. You will have people management and development responsibilities for a Team of technicians and scientists. You will manage a team of technicians and scientists in a GMP environment responsible for manufacture of reagents for commercial sale and related validation activities. Also responsible … within a designated team and will report into the Manager, Reagent Manufacturing. Experience of validation activities and operating within a GLP manufacturing laboratory environment. Linemanagement experience Detailed knowledge and experience of high volume, commercial immunoassay (or similar) manufacture and testing. Good at troubleshooting and identifying and implementing more »
the basics for the full range of the Checkpoint & Trace products, so assistance can be given to other teams. Provide feedback to Engineering, Product LineManagement and QA as part of our continuous improvement programme. Qualifications Previous working in a customer facing environment would be beneficial. Electronics and more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
ITonlinelearning
practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit more »