5 Line Management Jobs in Stoke-on-Trent

challenge? Due to lightning-fast growth, we’re looking for an additional Technical Services Manager to support our Head of Technical Services with the line management of our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … for customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. Management of all inbound and outbound contact centre touch points including phone, chat and email. Liaison with Head of Technical Services and other departments to … identify trends, suggest improvements to support more efficient service delivery. Provide resolution to ensure outstanding customer service is being delivered in line with policy. Direct line management of a growing team including performance and absence management, training and development. Responsibility for ensuring adequate staffing and resilience more »

a pragmatic and flexible approach to work and get involved in supporting engineers when necessary. Within the systems team, we provide full Infrastructure Lifecycle Management of a broad range of servers, storage, OS platforms and virtualisation services. Reporting to the Systems Manager, you will liaise with all leadership areas … and services. Removing blockers and providing an escalation path for the team. Assessing the impact of change. Distributing knowledge and mentoring team members. Providing line management, performance and skills management, mentoring and coaching to staff. Taking accountability, setting high expectations of your work and learning from mistakes more »

the extended team, and providing effective leadership to executives and apprentices. To thrive in this role, you will possess extensive experience in client account management and SEM. Your proven track record demonstrates success in driving exceptional results through SEO and PPC campaigns. Additionally, you possess an in-depth understanding … and enduring relationships through delivering outstanding digital marketing experiences to our clients customer. Collaborating with internal stakeholders, you will ensure effective and efficient performance management of your accounts as well as the accounts of your direct reports. Your role would involve crafting campaigns by closely collaborating with clients to … of your responsibilities. In order to be considered for the role of Marketing Executive you will: Ideally at least 3 years' experience in SEM management or a similar role Good knowledge of SEO and SEM principles and best practices Have experience in line management Confident in customer more »

approach that meets service and team demands. Capability to work under pressure and manage multiple tasks and demands. Capability to report both to your line manager and the service manager for regular updates. Help them deliver expert support services to bring life back into peoples homes. Apply now! Our more »

provide scientific support and training to scientists and radiographers sustain any strategic change or improvements in the delivery of the service as agreed with line managers. promote research and development in order to provide a state of the art radiotherapy physics service with a national profile for the benefit more »