1 Line Management Jobs in West Lothian

The Employee Relations Team support high level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers are acting in accordance with statutory requirements, within the agreed SLAs and making sure that the approach is congruent … and processes on complex, sensitive and high-risk cases. Use adept judgement to identify risk areas during conversations with managers/review of case management data and MI and take immediate remedial action where required. Be clear with managers what is within their scope to decide. Stretch manager thinking … their decisions from an employee and business perspective. Provide feedback to managers to help build their knowledge and skills. Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence – in terms of documentation more »