Service Desk Advisor
Staines, Surrey, United Kingdom
ATA
Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Weekly Touch more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Uncapped OTE circa £90k
Posted: