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Service Desk Analyst

Birmingham -
Hays IT - Uk Posting account
Duties: Undertake 1st line incident resolution and service request fulfilment Work according to established processes and instructions Log all calls and emails in the incident handling system Keep open communication with customers Full knowledge on how to use the Incident Management process and tools Knowledge of Problem & Change Management processes...
Rate: £8.00 - £10.00 per hour
Posted: 13 days ago