Senior Project Manager
- Hiring Organisation
- MRJ Recruitment
- Location
- Liverpool, England, United Kingdom
delivery phases Experience in telephony/contact centre platform delivery and migrations (ideally Genesys Cloud or similar) Experience delivering CRM programmes, ideally involving low-code/no-code platforms and modern automation capability Understanding of GenAI-enabled CRM use cases (e.g., agent assist, summarisation, knowledge retrieval, workflow ...