Technical Support Engineer
United Kingdom
DDN Storage
data storage. The Role: The EXAScaler team is seeking a lead support engineer with rich experience in Linux , networking, and parallel filesystem products – particularly Lustre . The support engineer is passionate about problem-solving, possesses excellent analytical and debugging skills, and has seasoned experience working directly with customers. As the … development engineers to implement solutions. Responsibilities Become an expert user of EXAScaler and Lustre. Triage, diagnose, and troubleshoot problems with the EXAScaler appliance and Lustre file system in production customer environments. Provide technical support to Professional Services, Customer Support, and directly to customers. Provide hands on assistance with field escalations. … modern Linux environments including general administration and support, Linux kernel building, scripting (bash, Python), and networking. Extensive understanding of parallel file system principles (preferably Lustre) as well as operating system architecture & principles. Knowledge of AI and HPC workloads, cloud storage, cloud computing, data center operations are desirable. Education BS or more »
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