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2nd / 3rd line Service Helpdesk / Support Analyst - Herts/Essex

Essex -
OCS Resourcing
Windows XP and 7. Windows Server 2003, 2008 and 2012. Exchange 2003, 2007, 2010 and 2013. Virtualisation Hyper V. Active Directory. SonicWALL. Barracuda Backups... Good understanding of call management and SLA’s... Good knowledge and understanding of ITIL Framework... Support and assist the Service Delivery Manager where necessary... Ideally with...
Salary: From £27,000 to £32,000 per annum
Posted: 2 days ago