IT Support Lead
Bristol, City of Bristol, United Kingdom
Blues Point
Client side MS Azure Admin MS 365 Admin, Security etc. Networking Cisco AnyConnect VPN Meraki MDM + Meraki SD-WAN Unifi Switches Network Management MPLS Key responsibilities: Triage incoming support requests passed from the helpdesk 1st line agents. Provide 2nd and 3rd level technical support to helpdesk agents to solve … agendas, and notes while ensuring follow up items are assigned and communicated appropriately. Support 3rd party IT vendors when required (web site, CRM, ERP, MPLS). Facilitate end user IT training across all our IT technology platforms (with some exceptions) Project management as required for new business systems hardware and more »
Employment Type: Permanent
Salary: £40000 - £45000/annum £6k car allowance, bonus scheme
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