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Service Desk engineer - 1st line support - Help Desk - CCNA or MCP

Caerphilly, Mid Glamorgan -
FT Select
Working towards Cisco CCNA or associate level certification for Microsoft, VMWare or Citrix - Experience in a customer service environment - Excellent verbal and written communication skills - A detailed and analytical approach to undertaking duties - Incident Management experience - Managing incidents including business expectations and communication Desirable. - ITIL Foundation Certificate (V3) - Experience of...
Salary: From £23,000 to £28,000 per annum plus benefits
Posted: 18 hours ago