Service Desk Analyst
- Hiring Organisation
- Connect2Luton
- Location
- Luton, Bedfordshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £15.56 - £16.90 per hour
tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises … 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM ...