2nd Line Support Engineer
Hove, East Sussex, Southwick, West Sussex, United Kingdom
Gold Group
seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station and bus routes Large modern air-conditioned office Friendly working environment with regular social events High spec workstation setups including Nitro chairs Training Free drinks and snacks Breakout area for pool, table … exceed SLAs Ensure good communication to both customers and staff Direct reporting and working closely with the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offered What experience you need to be the successful 2nd Line Support Engineer : Ability to … a pressurised environment handling multiple tickets and incoming requests Exceptional customer service skills and engagement. 2nd Line Service desk experience Experience of working with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience of working with network technologies (Firewall, Switches, Routers, Wi-Fi) Experience in Cloud Solutions (Microsoft more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
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