Jobs 1 to 2 of 2

Service Desk Analyst

Norwich -
Hays IT - Uk Posting account
The following skills / technologies / experience will be needed to be considered for the role; Windows 7 Microsoft Office package Active Directory - password resets Spiceworks / Supportworks or a similar call logging system Working to strict SLA'S Experience working on a very busy help desk Excellent telephone manner & communication skills Due...
Rate: £9.50 - £13.50 per annum
Posted: 24 days ago

Major Incident Manager/Problem Manager

Norwich, Norfolk -
I4 Recruitment
Service Delivery/Incident Manager - Norwich, Norfolk - £35-40k plus bonus, package etc... 5 years’ experience within an Incident, Problem or Service Management role, ideally within a large scale Operational environment. Excellent knowledge of incident and problem management process including support models, SLAs and quality standards. Experience of process design and...
Salary: £30k - 40k per year + bonus
Posted: 2 days ago