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Trainee Service Desk Analyst

Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) * Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times * To contribute to overall achievements of required Service Level by maintaining agreed personal targets... Capita End User...
Cheltenham -
Capita plc
Salary: £13000 - £14000 per annum + Benefits
Posted: Yesterday