Jobs 1 to 2 of 2

Trainee Service Desk Analyst

Cheltenham -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Rate: £12000.00 - £13000.00 per annum
Posted: 26 days ago

Mac/PC helpdesk support administrator

Cheltenham, Gloucestershire -
Amsys
Managing new user requests - Setting up new user accounts in Active Directory, Sonic and mailboxes in MS Exchange - Managing security and distribution groups in AD - Answering the HelpDesk phone and logging support calls on the HelpDesk system - Managing the New Ticket queue on the HelpDesk and ensuring tickets are assigned...
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: 6 days ago