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Trainee Service Desk Analyst

Cheltenham -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Rate: £12000.00 - £13000.00 per annum
Posted: 15 days ago