Jobs 1 to 5 of 5

Service Desk Analyst

Derby -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Responsibilities: Respond to incoming requests, via a variety of media, against thresholds...
Rate: £15000.00 - £16000.00 per annum + shift
Posted: 25 days ago

Trainee Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets. Assist in ensuring...
Rate: £12000.00 - £13000.00 per annum
Posted: 6 days ago

Trainee Service Desk Analyst

Ruddington, Nottinghamshire -
Capita
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets. Assist in ensuring...
Posted: Yesterday

Trainee Service Desk Analyst

Nottinghamshire -
Capita
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets. Assist in ensuring...
Posted: Yesterday

PMO

Northamptonshire -
Aston Carter
o Risk & Issue & Change Control Management... o Governance and Quality Assurance... - Provide coaching and remediation support where necessary ensuring portfolio or large programmes meets regulatory and internal standards... - Provide Support, Coaching and Guidance to PMs & PMOs... o Previous experience working on a change management programme. o A good understanding of...
Rate: £450 - £550 per day
Posted: 5 days ago