Microsoft Visio Jobs in Yorkshire

A large and high profile organisation is looking for Service Delivery Analyst to assist in leading service delivery and improvements... You will review, audit and report across all IT service delivery areas, to meet customer and business requirements. The Service Delivery Analyst will be involved in monitoring and reporting against...

A large and high profile organisation is looking for Service Delivery Analyst to assist in leading service delivery and improvements... You will review, audit and report across all IT service delivery areas, to meet customer and business requirements. The Service Delivery Analyst will be involved in monitoring and reporting against...

Contribute to an evolving, dynamic change management team operations within an environment of continuous improvement... Ability to provide business analysis coaching and mentoring... Documentation - Requirements/Use Cases/Business Rules/User Stories, Etc. Report Types - Gap Analysis/Problem Analysis/Initial Assessments, Etc. Process/Data Modelling - 'As Is'/'To Be'/ Visio/Enterprise...

All the processes and functions within Service Management, including the Service Desk are based on ITIL principles... *To assess and report on ticket management quality... *Evidence of roles involving stakeholder management at all levels... *Excellent knowledge of best practices and processes of ITIL V3 based Service Management frameworks. *An excellent...