IT Support Specialist (JAMF )
Swindon, England, United Kingdom
Astreya
be familiar with industry best practices and the willingness to go above and beyond for our clients. Responsibilities: Setup and configuration of all MAC OS, PCs Knowledge in zero-touch deployment for MACs and PC Experience with JAMF self-service management and command-line Imaging and … reimaging of MAC Laptops to the latest OS Version and Windows Backup and Restoration of End User Data Provide accurate asset information within the ticketing system to ensure an accurate asset database Perform refresh of end-user devices in alignment with refresh schedules Assist with inventory … activities as required weekly and monthly Proper Documentation of End User Issues within Service Now Create, modify, and maintain MAC processes and policies Provide occasional level 1 technology support and deliver the best possible solution resulting in a high quality user experience. Ensure assigned requests for support are more »
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