What you will do as part of the team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing kit Resolve technical incidents, problems and service requests Provide regular customer communications and updates to incidents and service requests Escalate … knowledge and understanding. Relevant technical qualification A strong communicator with brilliant customer service experience Experience of working in a dynamic technical team with exposure some of the technologies below: MacOS - Experience supporting MacOS Experience in using a ticketing system to manage and action incidents, problems and service requests. Windows 10/11 - Experience supporting More ❯
EPM) or Privileged Identity Management (PIM) in EntraID. Experience with third-party identity providers (Okta, Ping, Duo) and hybrid identity scenarios. Familiarity with cross-platform device management (Android Enterprise, macOS with Intune, Linux in Azure). Exposure to hybrid networking and security, e.g. Azure Firewall, VPN Gateways, ExpressRoute, or conditional access with Zero Trust principles. Knowledge of backup and More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
and other service providers on ongoing projects Skills & Experience (Essential): 3+ years in IT support, with at least 1 year in a senior role Strong knowledge of Windows and MacOS Microsoft administration (Windows Server, O365, Azure, Intune, Entra ID) Networking: DHCP, DNS, TCP/IP, VLANs, switching, wireless Strong knowledge of Microsoft applications Enhanced DBS (mandatory) Desirable More ❯
users stay productive. Be the first on-site contact for escalated tickets requiring a physical presence. Manage IT kit and office tech, including: Laptop and desktop rollouts (Windows/macOS) User onboarding and leaver processes Stock, asset registers, and office devices Meeting room AV and printing equipment Keep communication flowing with clients while coordinating with the wider technical support More ❯
Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and take action. Familiarity with Windows, macOS, Linux, IAM, and endpoint security. Fore more information, please apply or reach out directly to JBRP1_UKTJ More ❯
supportive environment. Key Responsibilities: Provide first-line IT support to staff in person, via phone, and email Set up and configure laptops, desktops, and mobile devices Troubleshoot Windows and MacOS issues Support Office 365, email, printers, and basic network issues Escalate complex issues to senior team members Maintain IT documentation and inventory Assist with onboarding new starters … Requirements: Passion for technology and problem-solving Basic understanding of Windows and/or Mac operating systems Good communication skills and a helpful attitude Willingness to learn and grow Right to work in the UK Desirable (not essential): Previous experience in an IT support or customer service role Familiarity with Office 365, Active Directory, or remote support tools Benefits More ❯
configurations 5+ years of experience in a technical helpdesk or IT support environment Proficient in Microsoft technologies, including Office 365 and Multi-Factor Authentication (MFA) Good experience with ApplemacOS, iOS, and Android device management Microsoft 365 Certified: Modern Desktop Administrator Associate Experience with IP phone systems and meeting room technologies (e.g., Polycom, Zoom, Microsoft Teams) Handle actively welcomes More ❯
a level one IT support role Administer, maintain, and support Microsoft Office productivity suite Remote access and VPN Configuration and Administration Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms Enterprise Level AV Administration and Support Set up and support mobile devices and desktop telecommunications WorkingConditions: FixedTermContractuntilMarch2026-WestLondon,ChiswickPark Mon-Fri-onsite,9am-5pm About Us More ❯
and resolve technical issues, ensuring excellent service for colleagues and clients What We Need IT qualification (e.g. CompTIA, Microsoft) or equivalent experience Strong knowledge of IT hardware, Windows/macOS, networking fundamentals Experience with IT/security integration (Gallagher, CCTV, Access Control) Clear communication and problem-solving skills Valid CSCS/ECS card (or ability to obtain) Full UK More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
knowledge, ideally with exposure to Microsoft 365. Excellent communication and problem-solving skills, with the ability to resolve issues under pressure. Highly organised, proactive, and detail-oriented. Knowledge of MacOS and Windows 11, and experience within professional services, is desirable. What’s on Offer Competitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work More ❯
SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android. You are Familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation. You are an excellent communicator and More ❯
SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android. You are Familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation. You are an excellent communicator and More ❯
teams. Strong knowledge of Active Directory and Office 365 administration. Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi). Experience supporting both Windows and macOS environments. Demonstrated ability to manage IT budgets and third-party suppliers. Strong interpersonal and service delivery skills. Advanced technical knowledge of enterprise systems and productivity tools. Demonstrated experience managing More ❯
Familiarity with the Android Native UI or iOS Objective-C UI components. Familiarity with .NET MAUI for cross-platform development. Experience using Android Studio IDE (Windows) or Xcode IDE (macOS). Qt mobile GUI development skills using Qt, Qt Quick, or QML. Experience developing apps on Windows, with Visual Studio utilising Xamarin. Experience in 2D/3D graphics, including More ❯
incident management, and performance development skills. Strong documentation and process optimisation experience. High-pressure decision-making and problem-solving capabilities. Proficiency with Excel/Google Sheets; adaptable across Windows, MacOS, and Linux. Willingness to work flexible hours and support live events globally. Salary: Up to £72,000 (DOE More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Atrium Workforce Solutions Ltd
versioning (Dropbox, Google Drive, GitHub). Experience training others and scaling the organization/product/team knowledge base. Experience with Google Slides. Experience designing native platforms (iOS, Android, macOS, and Windows) as well as Web. Familiar with HTML/CSS/Basic Markup. Familiar with Github or similar tools. Highly detail-oriented and a process thinker. Experience thriving More ❯
versioning (Dropbox, Google Drive, GitHub). Experience training others and scaling the organization/product/team knowledge base. Experience with Google Slides. Experience designing native platforms (iOS, Android, macOS, and Windows) as well as Web. Familiar with HTML/CSS/Basic Markup. Familiar with Github or similar tools. Highly detail-oriented and a process thinker Experience thriving More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
IT Support Specialist (Mac Based) - Global Executive Advisory Business Location: Central London (Hybrid - 3 days on-site) £50-£60k (dependent on experience) + Bonus & Benefits Our client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an IT Support Specialist to join their growing London team. With a presence across North America … delivery. This role requires excellent communication skills and a service-oriented mindset, with the ability to listen, problem-solve, and provide an exceptional user experience. The environment is primarily Mac-based, so strong experience in macOS and MDM solutions such as Jamf or Kandji is essential. Key Responsibilities Act as primary contact for Tier 1/desktop support … 2+ support. Manage warranty repairs with Apple/Microsoft. Maintain accurate departmental documentation. Ensure compliance with security team requirements and communicate these effectively to end users. About You Strong macOS expertise with MDM administration (Kandji preferred). Previous IT team experience, ideally with help desk/ticketing systems. Confident supporting both Mac and Windows 10 environments. Excellent communication More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Aquent
Creative Cloud suite of products including After Effects, Photoshop and Illustrator.Experience in Sketch. An excellent understanding of what makes compelling content across a variety of platforms. Intimate knowledge of MacOS and iOS, including software like Keynote and Final Cut Pro. Highly professional, with the ability to deliver solid work on tight schedules and work independently with excellentcollaborative skills. A More ❯
Creative Cloud suite of products including After Effects, Photoshop and Illustrator.Experience in Sketch. An excellent understanding of what makes compelling content across a variety of platforms. Intimate knowledge of MacOS and iOS, including software like Keynote and Final Cut Pro. Highly professional, with the ability to deliver solid work on tight schedules and work independently with excellentcollaborative skills. A More ❯
london, south east england, united kingdom Hybrid / WFH Options
Aquent
Creative Cloud suite of products including After Effects, Photoshop and Illustrator.Experience in Sketch. An excellent understanding of what makes compelling content across a variety of platforms. Intimate knowledge of MacOS and iOS, including software like Keynote and Final Cut Pro. Highly professional, with the ability to deliver solid work on tight schedules and work independently with excellentcollaborative skills. A More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Aquent
Creative Cloud suite of products including After Effects, Photoshop and Illustrator.Experience in Sketch. An excellent understanding of what makes compelling content across a variety of platforms. Intimate knowledge of MacOS and iOS, including software like Keynote and Final Cut Pro. Highly professional, with the ability to deliver solid work on tight schedules and work independently with excellentcollaborative skills. A More ❯
support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in-person. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). Set up and configure new employee workstations, including user accounts and permissions. … in Computer Science, Information Technology, or related field (or equivalent experience). 1+ year of experience in a desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Preferred: Experience with … macOS or Linux environments. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). Working Conditions: On-site support may be required. Occasional lifting of equipment (up to 25 lbs). Flexible schedule or after-hours support may be needed More ❯
North West London, London, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
all activity with accurate notes, guides, and client-specific documentation About You: Background in an MSP ideally in a Service Desk environment Confident in troubleshooting Windows 10/11, macOS, Office 365, Google Workspace, routers, switches, and wireless networks Awareness of IT security fundamentals and best practice Strong interpersonal skills and the ability to reassure and support non-technical … skills.If you’re enthusiastic about delivering excellent support and want to progress as a 1st/2nd Line Support Analyst , we’d love to hear from you.Key Skills: Windows, MacOS, Office 365, Google Workspace, Network Troubleshooting (Routers/Switches More ❯