macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where … where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe … Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOSmore »
West End, London, Piccadilly Circus, United Kingdom
Eligo Recruitment Ltd
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd … line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work … Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in MacOS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity more »
ensuring minimal disruption to operations. Deliver and support desktop applications, troubleshooting issues and providing guidance to end-users. Utilise Windows Autopilot as a modern OS Deployment solution, with a strong understanding of the mechanics and processes for developing end-to-end provisioning processes through MS Intune. Manage images, software … development, and patching within Windows and MacOS environments. Collaborate with cross-functional teams to identify and implement improvements to IT infrastructure and processes. Maintain accurate documentation and records of support activities and configurations. Requirements: Proven experience in providing first and second-line support for desktop hardware and … applications. Familiarity with Windows Autopilot and MS Intune for OS deployment and provisioning processes. Strong understanding of Windows and MacOS environments. Excellent troubleshooting and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Relevant certifications (e.g. more »
candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, MacOS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management … what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, MacOS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM more »
will report into the Head of IT and will work from the central London offices in Vauxhall and Soho. Role Responsibilities: Support for both macOS, Windows, and Linux devices Setting up and maintaining automated laptop build procedures Working knowledge of LAN and WAN networking Microsoft Windows-based networks, remote more »
City of London, London, Old Street, United Kingdom
In Technology Group
experience automating task using PowerShell Previous experience working for a Managed Service Provider would be beneficial Knowledge of ITIL processes/principles Experience supporting macOS environment would be desirable Package & Benefits Generous Pension contributions Microsoft Training & Certifications - Azure & Office 365 20 Days Holiday PLUS 8 Bank Holidays Private Health more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Training & Certs + 28 Holidays
act as a technical escalation to the Service Desk Perform front-end administration, configuration, support, and maintenance of the systems and platforms including: Windows & MacOS X Operating Systems Office 365, Exchange Online & SharePoint Online Active Directory/Azure Central Management Platforms (SCCM, InTune & JAMF) Unified Communications Platform … Server & SQL Server Apple, Android & Microsoft Mobile Devices Remote Desktop Services Audio-Visual and meeting room equipment Perform end user device administration (Windows and MacOS), configuration, security, and maintenance. Creation and provisioning of applications packages, OS images, configuration baselines, software updates and reporting. Assess new project requirements from more »
migrations, and deployments. Requirements: Previous experience in a 2nd Line IT support role, preferably in a fast-paced environment. Strong knowledge of Windows and macOS operating systems, as well as Microsoft Office suite. Proficiency in troubleshooting hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and network more »
Employment Type: Permanent
Salary: £32000 - £36000/annum 35 Holidays & Social Culture
in using patch management tools and software, such as PDQ Deploy, Automox, or other enterprise-grade patching solutions. Familiarity with various operating systems (Windows, macOS, Linux) and their patching processes. Understanding of diverse applications and software commonly used in the organization and their patching requirements. Knowledge of cybersecurity threats more »
City of London, London, United Kingdom Hybrid / WFH Options
Aon
certification(s) such as SANS certifications (GCFA, GCIH etc), CREST certifications (CPIA, CRIA etc.), or equivalent. Deep experience with most common operating systems (Windows, macOS, Linux, iOS, Android) and their file systems (ext3/4, HFS+, APFS, NTFS, exFAT, etc.). Proficiency with industry-standard DFIR toolsets, such as more »
Required: 2 line Support experience, AppleMac/MacOS, Windows, M365, Networking, Client-centric approach Working for a growing Managed Service Provider, as an IT Support Technician, you will be responsible for providing on-site support for a key client within the Financial services sector. Based at the … HQ, you will provide Level 2 support across the whole estate, whilst also providing the highest level of customer service. Key is your AppleMac/MacOS experience - this is absoloutely essential as one of your core stengths! Working to stringent SLAs, it is essential that you provide … client documentation to reflect system changes and devising training solutions in order to address common issues Required Skills and Experience Excellent knowledge of AppleMac issues - fault diagnosis & resolution Strong knowledge of Windows Desktop and Windows Server environments, MS 365, Google products, networking including DHCP, DNS, IP and VLANs more »
3rd line support experience Experience working in the education sector (i.e with schools/colleges etc) is highly preferred Operational knowledge of Windows and MacOS environments (Windows Server, Azure, Active Directory, DHCP, DNS, M365, Google Workspace Working knowledge of mobile devices and MDMs – Android/Windows/ more »
with a focus on providing technical support to end-users Strong technical proficiency in troubleshooting hardware, software, and network issues across multiple platforms (Windows, macOS) Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work independently and collaboratively in a fast-paced, dynamic more »
meetings Manage the onsite network infrastructure Qualifications Minimum 2 years of helpdesk experience Experience using Microsoft Windows 10 -11 desktop operating systems Experience using MacOS desktop operating systems Can demonstrate excellent problem-solving skills Proficiency in English Process Improvement - You seek and implement solutions to streamline and automate processes. more »
and escalate complex issues when necessary. • You will be working with technologies like Microsoft 365, Microsoft Endpoint Management (Formally MS Intune), JIRA. Experience with MacOS and iOS devices is advantage. • Experience working in an end-user facing technical role. • Embraces the DevOps culture and has the Agile more »
Greater London, England, United Kingdom Hybrid / WFH Options
Foundry
and estimation, proposing solutions for designs and issues within the team's work. Nice to know/Keen to learn Experience with Windows and macOS administration beneficial with cross-platform development experience desirable Experience with PowerShell for Windows beneficial Experience with Docker beneficial Knowledge of Cloud services (e.g. AWS more »
experience throughout the lifecycle, including design, implementation, transition to service, maintenance and retirement. * Operational experience across the full range of user-facing platforms - Windows, Mac and Linux - with a demonstrable diagnostic excellence and the ability to develop creative solutions to problems. * Knowledge of creating, maintaining and troubleshooting rapid development … end-user systems, acting as a point of technical escalation if required. * A good understanding of integrations and data flows between systems. * Experience of MacOS, Windows 10 and 11, Windows Server, SharePoint, SCCM, Intune and scripting (Shell, Python, Perl, PowerShell). End User Systems Administrator/EUS more »
on technical support across networking and infrastructure Strong customer service skills IT infrastructure, including hardware, software, and networking Troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications ITIL framework and IT service management principles Problem-solving skills and ability to diagnose and resolve complex technical issues Ability more »
/VFX environment with some knowledge around media storage and workflow solutions. Successful candidates will be able to bring experience or knowledge in: Windows, MacOS and Linux operating systems Virtualisation: VMWare, Hyper-V Familiarity with cloud (AWS and Azure) based deployments Knowledge of networking principles with the ability to more »
/IPS), and network monitoring tools Ability to configure and manage network security devices Proficiency in securing various operating systems, including Windows, Linux, and macOS Knowledge of large scale security technology deployments SIEM/SOAR/EDR/NDR Strong understanding of leading of technical teams Proficient in investigation more »
/IPS), and network monitoring tools Ability to configure and manage network security devices Proficiency in securing various operating systems, including Windows, Linux, and macOS Knowledge of large scale security technology deployments – SIEM/SOAR/EDR/NDR Strong understanding of leading of technical teams Proficient in investigation more »
Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/MacOS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus more »
IT and web development skills • An intuitive understanding of troubleshooting methodologies within IT and related fields • Deep proficiency in the usage and troubleshooting of MacOS and Windows devices • Experienced background in the usage or administration of O365 or M365 cloud-based productivity suites • Proficient in resolving typical issues with more »
Ruby, Ansible, etc. · Understanding of KPIs, metrics and SLOs. · Experience automating manual tasks. · Knowledge of version control tools such as Git. · Familiarity with iOS, macOS, WatchOS and iPadOS. · An exceptionally high level of attention to detail. · Ability to work independently and as part of a team, self-motivated, proactive more »
years’ work experience in a structured IT support/helpdesk role. You will need to have knowledge of major operating systems including Windows, MacOS and iOS, alongside excellent knowledge of device set-up, software configuration and updating for PC/Mac and mobile devices. Work experience more »