london, south east england, united kingdom Hybrid/Remote Options
ITRS
with multiple business areas to coordinate technical work streams. Manage the cybersecurity of ITRS across assets, resources, software, hardware, infrastructure, access codes and firewalls. Setup laptops for new users (MacOS, Windows, Linux) Contribute to and maintain the continuity of the IT infrastructure in the across the ITRS Group. The ability to work pragmatically Requirements Excellent analytical skills … troubleshooting. Windows Active Directory and AZURE AD/Entra. Data Backup management Desktop and user support experience. Data Centre support experience. IT Procurement Desirable: Zoho Manage Engine\Servicedesk Plus MacOS support ITIL or security certification. Benefits Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave More ❯
ll gain hands-on experience across multiple customer accounts-including government and banking-requiring SC clearance, while developing technical skills in desktop, laptop, and mobile device support within Windows, Mac, and Android environments. Location: London (Onsite) Daily Rate: 13.33/hr on PAYE or 17.30/hr on UMB Contract Length: Start Date: 20-Oct-25 End Date … Fenced Team should have the ability to quickly learn and support the following: Basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo MacOS, desktop and Mac Book. MS office products - Office 365 and Teams. Apple, Android and other mobile devices. Navigate around the OS, to find and recreate More ❯
to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements More ❯
to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements More ❯
maintenance of Virtual Desktop Infrastructure (VDI) solutions (e.g., VMware Horizon, Citrix, or Azure Virtual Desktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows, macOS), ensuring stability and security. Drive the effective use of modern management tools (e.g., Microsoft Intune, SCCM, or equivalent ) for unified endpoint management (UEM) and mobile device management (MDM). More ❯
maintenance of Virtual Desktop Infrastructure (VDI) solutions (e.g., VMware Horizon, Citrix, or Azure Virtual Desktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows, macOS), ensuring stability and security. Drive the effective use of modern management tools (e.g., Microsoft Intune, SCCM, or equivalent ) for unified endpoint management (UEM) and mobile device management (MDM). More ❯
and staying current with emerging technologies Requirements Previous experience in a similar Service Desk or IT Support role Proficient in Microsoft 365 administration and support Experience with Windows and macOS desktop environments Familiar with ITSM tools such as Freshservice for ticketing and incident management Basic understanding of Entra ID (Azure Active Directory) Experience with Microsoft Intune for device and More ❯
activities Co-ordinate or fulfil engineer dispatch services Investigate connectivity issues where remote support is not possible or unable to resolve Provide colleague (end user) training for core PC & Mac applications Assist with reducing legacy ticket backlog processing and service level fulfilment asset management process and procedures are adhered to for end user colleague devices Assist with office moves … under pressure Strong experience of the following technologies required: Service-Now or similar ITSM system Office 365 (email, Teams, SharePoint, OneDrive, Office) Windows 10 and Windows 11 operating systems MacOS Active Directory & Azure Active Directory Basic Networking (TCP/IP) Microsoft System Center Configuration Manager (SCCM) Virtual and physical desktop support Hardware and software inventory systems Mobile More ❯
and technical support. Proven ability to lead distributed teams and manage multi-site operations. Experience with IT service management tools (e.g., ServiceNow, Jira). Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure). Expertise in Microsoft 365 Admin Centre, Intune, and SharePoint. ITIL certification and PRINCE2 is highly desirable. Soft Skills & Leadership Traits More ❯
and technical support. Proven ability to lead distributed teams and manage multi-site operations. Experience with IT service management tools (e.g., ServiceNow, Jira). Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure). Expertise in Microsoft 365 Admin Centre, Intune, and SharePoint. ITIL certification and PRINCE2 is highly desirable. Soft Skills & Leadership Traits More ❯
understanding of ITIL practices (ITIL Foundation required; ITSM certification preferred). ServiceNow platform experience Active Directory, Azure AD, Okta and Conditional Access Outlook, Exchange Online, and Intune Windows and macOS environments Laptop/desktop migrations and mobile device management Familiarity with collaboration and storage tools such as Zoom Workplace and Box Drive. Excellent communication and stakeholder management skills, including More ❯
understanding of ITIL practices (ITIL Foundation required; ITSM certification preferred). ServiceNow platform experience Active Directory, Azure AD, Okta and Conditional Access Outlook, Exchange Online, and Intune Windows and macOS environments Laptop/desktop migrations and mobile device management Familiarity with collaboration and storage tools such as Zoom Workplace and Box Drive. Excellent communication and stakeholder management skills, including More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. More ❯
automation. Excellent troubleshooting, communication, and stakeholder-facing skills. Comfortable in a fast-paced, customer-driven environment. Bonus skills: LAN/switching/AP support, Bloomberg/OMS/PMS, MacOS/JAMF, Google Cloud. If you're a proactive engineer who thrives in dynamic environments and enjoys supporting high-level users across multiple sites, I would love to hear More ❯
automation. Excellent troubleshooting, communication, and stakeholder-facing skills. Comfortable in a fast-paced, customer-driven environment. Bonus skills: LAN/switching/AP support, Bloomberg/OMS/PMS, MacOS/JAMF, Google Cloud. If you're a proactive engineer who thrives in dynamic environments and enjoys supporting high-level users across multiple sites, I would love to hear More ❯
hardware and software issues. Troubleshoot and resolve system functionality problems. Perform remote software installations and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & MacOS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware deployment. Familiarity with Multi-Factor Authentication (MFA) solutions is a plus. Details: Location: London, onsite (5 days/week). Contract: 12 months. Hourly rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT More ❯
hardware and software issues. Troubleshoot and resolve system functionality problems. Perform remote software installations and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & MacOS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware deployment. Familiarity with Multi-Factor Authentication (MFA) solutions is a plus. Details: Location: London, onsite (5 days/week). Contract: 12 months. Hourly rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT More ❯
may occasionally drive a customer-supplied vehicle to satellite locations. The role Deskside/field support for Windows 10/11 laptops & desktops (HP/Dell/Lenovo). macOS (Mac & MacBook) setup and support. O365/Teams support; Apple/Android mobile device support. Wireless connectivity & fault diagnostics. Floorwalking/Tech Bar : walk-up fixes, user coaching … great customer comms. OS housekeeping: shortcuts, printers, network drive mapping. Follow build scripts to image/configure devices; IMACs (installs/moves/adds/changes). Basic Wintel/server : HP ProLiant Gen8-Gen10, Dell servers, Lenovo blades; backups, tape library, storage, break/fix. Cisco : basic knowledge/troubleshooting on switches/ports. Must have Active SC More ❯
services, as a desktop support analyst or support technician. Proven experience working with Windows 10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable. Mac device and MacOS experience is highly desirable. Experience administering JAMF to manage MacOS devices is a plus. Working with an ITIL environment and prior experience using ITIL More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Soldo
services, as a desktop support analyst or support technician. Proven experience working with Windows 10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable. Mac device and MacOS experience is highly desirable. Experience administering JAMF to manage MacOS devices is a plus. Working with an ITIL environment and prior experience using ITIL More ❯
Familiarity with cloud platforms (AWS, Azure) and data management tools. Experience with networking (TCP/IP, LAN/WAN, firewalls) and virtualisation technologies. Competence with Windows, Windows Server, and macOS environments. Proficiency in Microsoft 365 (Office, Teams, etc.). Knowledge of IT service management frameworks (ITIL, ISO27001). Basic scripting or automation skills desirable. Flexibility Hybrid role based in More ❯
Familiarity with cloud platforms (AWS, Azure) and data management tools. Experience with networking (TCP/IP, LAN/WAN, firewalls) and virtualisation technologies. Competence with Windows, Windows Server, and macOS environments. Proficiency in Microsoft 365 (Office, Teams, etc.). Knowledge of IT service management frameworks (ITIL, ISO27001). Basic scripting or automation skills desirable. Flexibility Hybrid role based in More ❯
to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure/Entra, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Strong organisational skills and effective time More ❯
Richmond, St. Margarets and North Twickenham, Greater London, United Kingdom Hybrid/Remote Options
eTalent
to deliver the best service. What They’re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure/Entra, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Strong organisational skills and effective time More ❯