users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate with … working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, AppleOS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment knowledge. Understanding of servers. Cisco … gaps and opportunities for optimization. Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, and security configurations. Familiarity with macOS, iOS, iPadOS. Jamf Pro or Kandji experience. Basic SQL proficiency. Experience with Java and Oracle-based applications. Experience with Azure Virtual Desktop and cloud identity/access management. Basic More ❯
the wider Service Desk Team to manage and resolve issues across the Microsoft ecosystem. What You'll Bring: Experience leading desktop support and remote device rollouts Proficiency with AppleMacOS and iOS in enterprise environments Familiarity with Intune, AutoPilot, and Microsoft Endpoint Manager Knowledge of device lifecycle management, MDM, and BYOD policies Strong understanding of networking (LAN, WAN, VPN More ❯
1st/2nd Line - Windows and Mac The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will provide end-to-end support for end user issues, from hands-on work … Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs) OKTA would be beneficial AD/Azure AD/Entra IT would be useful 50:50 1st Line : 2nd Line support tasks … customer handling and inter-personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support Microsoft Office application including Teams/ More ❯
1st/2nd Line - Windows and Mac The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will provide end-to-end support for end user issues, from hands-on work … Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs) OKTA would be beneficial AD/Azure AD/Entra IT would be useful 50:50 1st Line : 2nd Line support tasks … customer handling and inter-personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support Microsoft Office application including Teams/ More ❯
London, Sheldon Square, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and ApplemacOS/iOS support. Knowledge of networking (LAN, WAN, VPN), MDM, and cybersecurity best practices. Hands-on experience with AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Amtis professional Ltd
will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and ApplemacOS/iOS support. Knowledge of networking (LAN, WAN, VPN), MDM, and cybersecurity best practices. Hands-on experience with AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills More ❯
and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
GreatFind Recruitment
issues to the 3rd line MSP. Manage and maintain the school’s IT infrastructure: Windows servers, virtual environments, storage, networking, Wi-Fi, firewalls, and end-user devices (Windows/macOS/iOS). Support the events team with their day-to-day IT requirements. Administer systems such as Microsoft 365, SharePoint, Teams, Entra ID, Intune, and Apple MDM. Oversee … IT projects including server migrations, OS upgrades, and database implementation. Support educational software platforms including MIS (iSAMS), safeguarding (CPOMS), and e-learning tools. Coordinate priorities and projects with external MSPs and third-party vendors. Provide end-user training and support to staff and students. Maintain IT policies around cybersecurity, backup, disaster recovery, and compliance. Work closely with school leadership … organisational skills, able to manage multiple priorities independently. Solid technical knowledge of: Windows Server, AD, DNS, DHCP, VMware Microsoft 365, Intune, Entra ID End-user device management (Windows/macOS/iOS) Networking fundamentals (VLAN, VPN, TCP/IP, DNS, switches, firewalls) Audio-visual solutions in educational settings Experience with MIS, safeguarding tools, VOIP, and IT service management frameworks More ❯
The job will require a diverse skill set. Main responsibilities include: Support of End-User Devices: Configure, deploy and support virtual desktops, workstations, laptops, desktops, and mobile devices (Windows, Mac, iOS, and Android). Application and Security Support: Provide support for all desktop-level applications and security systems across multiple departments and technology platforms. Technical Troubleshooting: Perform scheduled and … Management. Knowledge, Skills, and Abilities: LAN network topology, protocols, and troubleshooting techniques. Active Directory, security groups, domain administration, and Azure integration. Systems including, but not limited to: Windows 11, MacOS, iOS, Office 365, Google Workspace. Key applications such as Microsoft Office 365, Adobe Creative Suite, AutoCAD, and tax-related software (e.g., CCH Tax Suite). Hardware systems … modern Mac & Windows systems, mobile devices, Wyse/Dell Zero clients, etc.). Your Qualifications Education & Experience: A combination of technical education, training, and/or relevant experience that equips the candidate with the necessary knowledge, skills, and abilities to perform the job effectively. Field experience preferred. Skillset: Prioritization and independent organization of tasks to meet critical deadlines. Troubleshooting More ❯
services lifecycle and conduct coordination and communication between support and service provider; Serve as the highest level of technical escalation for complex issues related to managed client devices (Windows, macOS, iOS, etc.) Analyse and resolve complex hardware and software problems, collaborating with Level 1 and Level 2 support teams to provide timely resolutions; Investigate and troubleshoot advanced network connectivity … loss prevention and host firewall technologies and products; Knowledge of Lansweeper Server; Experience and/or professional certification in the design, implementation and administration of COTS Storage, or Client OS (Windows, macOS, iOS/iPadOS); Working knowledge of ITIL (Services Management (i.e. SLA compliancy)). Strong analytical and problem-solving skills, with the ability to diagnose and resolve More ❯
interpersonal skills supporting technical and non-technical users. Strong verbal and written communication skills, with attention to detail. Expertise in Windows and Apple operating systems (Windows 10/11; macOS). Knowledge of desktop, laptop, mobile devices, and vendor products/services; troubleshooting network connectivity and configuring networked printers. Proficiency in standard business software such as Microsoft Office. IT More ❯
service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network More ❯
service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network More ❯
for Endpoint Experience with cloud storage solutions Experience administering IT hardware, including procurement, configuration, returns, disposal, and maintaining an asset database Experience developing IT processes and policies Proficiency in MacOS What We Offer Alongside our award-winning company culture, where every team member is celebrated, respected, and has their voice heard, we are proud to offer a comprehensive benefits More ❯
Room live broadcast events is included. This position reports to the Colleague Technology Operations Manager and is based onsite in London Victoria. Key Responsibilities: Support multiple platforms including Windows, MacOS, iOS, and Android. Assist VIP and executive support staff with onsite, remote, and occasional home support, including after-hours and on-call duties. Support technology for special events and … replication. Create support knowledge base articles for team reference. Qualifications: Deep technical knowledge of Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Experience supporting Mac devices with Jamf. Proficiency in ITSM processes, incident and problem management, using ITSM tools. Understanding of network concepts such as IP addressing, DNS, DHCP. Experience with device management tools More ❯
South East London, London, England, United Kingdom
Oscar Technology
printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise with 3rd party vendors where needed for issue resolution. Maintain IT documentation and asset … independently. Willingness to travel locally to support satellite offices (if required). Desirable (Not Essential): ITIL Foundation qualification Experience with ticketing systems (e.g., Zendesk, Freshservice, or ServiceNow) Exposure to macOS or Linux environments Driving licence (if travel is required) What We Offer: Competitive salary of £25,000-£28,000 DOE 25 days holiday + bank holidays Pension scheme Ongoing More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support … repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows 10/11, MacOS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and More ❯
is customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel in clear communication with both technical and non-technical stakeholders, have a strong background in macOS (Windows experience is a plus), and thrive in a fast-paced, collaborative environment. This role is based in our London office at King's Cross Station and requires five … ServiceNow for IT service management, ticket tracking, and process automation to streamline support operations. You may be a fit for this role if you have: Strong technical expertise in macOS (Windows experience is a plus) and familiarity with identity and device management tools like Azure AD, Jamf, and Intune. Experience with enterprise collaboration tools, such as Google Workspace, Office … Slack, and Atlassian products. Excellent troubleshooting and problem-solving skills within Mac and enterprise IT environments. AV event management experience, including hands-on expertise with Google Meet, Microsoft Teams, and Crestron for high-profile meetings. Proficiency with ITSM platforms like ServiceNow, using them for ticketing, incident tracking, and process automation. A proactive, customer-first mindset, with strong written and More ❯
HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers, Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management More ❯
On-Site IT Support Engineer Role: On-Site IT Support Engineer Industry: Sports/Entertainment Specialism(s): Microsoft Technical Support, Intune, Networking, Office365, Azure, Bespoke Applications, MacOS, IT Infrastructure Type: Contract, Inside IR35 Location: West London Pay Rate: £150 - £188 per day Duration: 3 Months Start Date: ASAP/Immediate On-Site IT Support Engineer CPS Group UK are … of IT infrastructure support (Windows 10/11, AD, Apple OSX/iOS, SCCM) * Proficient in using and administering Microsoft Intune (deploying builds, policies and applications) * Experience supporting AppleMac & iOS devices * Good networking support experience (patching, diagnosing connectivity issues) * Comfortable working with and supporting 3rd parties * Bespoke application and systems support * Office365 & Azure experience * Ability to manage time More ❯
On-Site IT Support EngineerRole: On-Site IT Support EngineerIndustry: Sports/EntertainmentSpecialism(s): Microsoft Technical Support, Intune, Networking, Office365, Azure, Bespoke Applications, MacOS, IT InfrastructureType: Contract, Inside IR35Location: West LondonPay Rate: £150 - £188 per dayDuration: 3 MonthsStart Date: ASAP/ImmediateOn-Site IT Support EngineerCPS Group UK are delighted to be working with a leading organisation to hire … of IT infrastructure support (Windows 10/11, AD, Apple OSX/iOS, SCCM)* Proficient in using and administering Microsoft Intune (deploying builds, policies and applications)* Experience supporting AppleMac & iOS devices* Good networking support experience (patching, diagnosing connectivity issues)* Comfortable working with and supporting 3rd parties* Bespoke application and systems support* Office365 & Azure experience* Ability to manage time More ❯
expenses paid. General travel expenses i.e. parking/public transport is expensed and reimbursed. Essential skills & experience: Knowledge of current and past Microsoft windows operating systems Basic knowledge of MacOS platforms Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory More ❯
the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components including networks, NAS servers, CCTV … IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity practices and tools. Experience using Power BI for reporting and dashboards. High degree of autonomy and problem-solving capability. Excellent communication skills and More ❯
availability infrastructures Maintain compliance with ISO 27001 and Cyber Essentials Plus Conduct root cause analysis (RCA) and document major incidents/problems Skills & Experience: Essential: Proficiency with Windows 11, macOS, Linux, and Office 365 Experience with Microsoft Azure, and Microsoft O365 services Solid understanding of Windows Server, Hyper-V and/or VMware iSCSI and file storage systems with More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯