9 of 9 Mac OS Jobs in the East of England

minimise the risk of data loss. Person Specification Essential Skills & Experience Experience working in an IT support or helpdesk environment. Strong understanding of: Apple macOS and iOS Microsoft Office Applications, including Microsoft 365 Microsoft Windows 10 and Windows 11 Basic understanding of: Microsoft Windows Server 2016–2022 TCP/ ...

managing the IT Support mailbox, where the requests mainly come from Supporting Windows 11/10/7 end user support Supporting Mac OS Supporting Microsoft 365 - Admin, Exchange, Entra, Intune, etc. Creation and maintenance of users and groups in 365, seeking approval when required Being on hand ...

higher) certification Experience in process improvement or service transformation initiatives Knowledge of IT infrastructure, cloud services, and end-user computing environments (e.g., Windows 11, MacOS & Ubuntu) Previous experience in service management or similar roles Oversee onboarding of new staff members to the organisation. Salary: £55,000 - £65,000 Benefits ...

logged on our support helpdesk system Responding to customers' questions Setting up different environments to test customers' issues across multiple platforms Windows, ChromeOS, macOS, iOS and Android (training on each platform will be provided) Managing and prioritising their own case load Working with other departments within the company ...

ticketing (Jira Service Management), including intake, triage, routing, and escalation, and drive continuous improvement of runbooks and knowledge. Manage endpoint support across Windows (Intune), macOS (JAMF), and Linux, including enrollment, compliance remediation, and hardware lifecycle, in partnership with the Secure Device Management team. Support identity and access operations, including … Bengaluru) is strongly preferred. Deep hands-on knowledge of a modern enterprise endpoint and identity stack, with cross-platform endpoint support experience across Windows, macOS, and Linux (Microsoft Entra ID/Azure AD, Intune, JAMF, Microsoft 365, and endpoint security tooling). Strong service management discipline: SLA ownership, ITSM ...

Microsoft 365 security Microsoft cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access Also in the mix: Windows 10/11, macOS and Jamf, Mimecast, hosted telephony What you'll bring At least a year in a commercial IT support role - MSP experience preferred … service instinct - you build rapport quickly and clients ask for you by name Bonus points Exposure to Intune, Autopilot or Entra ID Experience with macOS/Jamf or hosted telephony platforms Microsoft fundamentals certifications (MS-900, AZ-900) or working towards them Any scripting curiosity - even basic PowerShell Building ...

SharePoint, Teams, Intune, Entra ID, Conditional Access Infrastructure: Windows Server, Active Directory/GPO, hybrid environments, firewalls, routing and VPN Also in the mix: macOS and Jamf, Mimecast, hosted telephony What you'll bring 3+ years in commercial IT support, including time in an MSP environment Strong Microsoft … infrastructure exposure RMM platform experience (NinjaOne, Datto RMM or similar) Microsoft role-based certifications (MD-102, MS-102, AZ-104 or similar) Experience with macOS/Jamf or firewall administration Building your IT career There's no better place to forge an IT career than an MSP. ...

work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will … administration troubleshooting Microsoft Azure platform – basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple – MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite – Troubleshooting, excellent Outlook, Excel and Word skills Website Domain ...

primary escalation point for incidents unresolved by L1 analysts. Diagnose and resolve advanced desktop, laptop, mobile, collaboration, networking, and application issues. Troubleshoot Microsoft Windows, macOS, Microsoft 365, Teams, Outlook, VPN, printing, authentication, and endpoint management issues. Perform root cause analysis for recurring user issues. Coordinate with resolver groups … Compliance Skills & Experience 3-5 years' experience in on-site IT support, end-user computing, or workplace technology support. Strong troubleshooting experience across Windows, macOS, Microsoft 365, Teams, Intune, Outlook, VPN, networking, and endpoint technologies. Experience supporting Teams Meeting Rooms and collaboration technologies. Experience using ServiceNow or equivalent ITSM ...