Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and More ❯
and administrative tasks. Support and improve the ITSM platform (SysAid). Deliver desktop support including rebuilds, upgrades, migrations, and performance tuning. Key Skills & Experience Strong working knowledge of Windows, macOS, iOS, Android, and Microsoft Office. Experience with Cisco telephony systems. Proficient in troubleshooting hardware (desktops, laptops, printers, MFDs). Familiarity with Active Directory, desktop group policies, and scripting (PowerShell More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
RealVNC
ideas clearly and simply. Essential skills and experience: Solid experience in technical product support Strong problem-solving and troubleshooting skills Excellent written and verbal communication Working knowledge of Windows, macOS, and Linux (including command line) Understanding of networking protocols and security principles Experience using ticketing systems (e.g. Zendesk) and support tools Ability to write clear, user-friendly support content More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Sanderson
dedicated to Threat Hunting, Threat Intelligence and Threat Modelling. Proven experience in a SOC, CIRT, or similar security operations environment. Deep understanding of network protocols, operating systems (Windows, Linux, macOS), and common enterprise applications. Expertise in analysing network traffic (e.g., packet analysis with Wireshark). Proficiency with security tools such as SIEM (e.g., Splunk, QRadar), EDR (e.g., CrowdStrike, SentinelOne More ❯
skills in Python, Java, and JavaScript . Shell scripting expertise: DOS, PowerShell, and bash . Experience with Tomcat and MySQL database development . Cross-platform expertise: Windows, Linux, and macOS . Proficiency with Git code management. Desirable Skills Development experience in C and C# . Familiarity with Django for web-based tools. Knowledge of Docker containerization. Exposure to Azure More ❯
Essex, England, United Kingdom Hybrid / WFH Options
Precise Placements
excellence. Key Responsibilities Deliver Level 2 IT support for desktops, laptops, mobile devices, and peripherals. Diagnose and resolve hardware, software, and network-related issues. Install, configure, and maintain Windows, macOS, and Linux operating systems. Support and administer Microsoft 365, Active Directory, and other enterprise applications. Manage and prioritise IT support tickets in line with agreed SLAs. Troubleshoot LAN/… end-user training and promote IT best practices. Skills & Competencies Proven experience providing Level 2 IT support in a corporate or managed service environment. Strong troubleshooting skills across Windows, macOS, and Linux platforms. Proficiency with Microsoft 365 administration (Outlook, SharePoint, Teams). Solid understanding of Active Directory, Group Policy, and user management. Working knowledge of networking fundamentals (TCP/ More ❯
the MITRE ATT&CK framework Experience with endpoint forensics, malware analysis, and security event correlation Hands-on experience with SIEM and SOAR platforms Solid understanding of operating system internals (macOS, Windows, Linux) Experience with security in a SaaS environment and working closely with engineering teams Background in using DevOps toolsets and programming languages for building security tools Ability to More ❯
end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating systems like Windows and MacOS, as well as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to … maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols (TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support More ❯
end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating systems like Windows and MacOS, as well as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to … maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols (TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support More ❯
safe use of AI in the workplace. What you'll do Own and improve end-user computing, identity, networking and collaboration platforms (M365/Entra ID, Intune, Windows/macOS, Wi-Fi/LAN, VPN, SSO). Lead small projects end-to-end - from design to delivery. Automate and modernise with Infrastructure as Code and Azure/AWS migration. … enjoys combining deep technical knowledge with curiosity and a service mindset. You'll bring: Hands-on experience supporting and administering Microsoft 365/Entra ID, Intune, Windows 11 and macOS in a medium-to-large environment. Strong networking fundamentals (TCP/IP, DNS/DHCP, VLANs, Wi-Fi) and practical experience with firewalls and VPNs. Scripting or automation skills More ❯
Norfolk, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
Provide second line technical support across a broad range of hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open … looking for from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with More ❯