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2nd Line Support Analyst - Remote (24x7)

Nottingham, Nottinghamshire -
ComputaCenter
Technical (80%) * Call and incident Management... * Respond to service calls and resolve incidents to ensure SLA targets are achieved... * Adhere to customer and Computacenter Security Policies... * Utilise the Remedy tool suite to monitor progress of all incidents... * Assist with SLA reporting... * A broad technical knowledge of multiple Technologies including Wintel,...
Salary: flexible benefits scheme
Posted: 14 days ago