10 of 10 Management Information System Jobs in Birmingham

hold Board-level accountability for defining and leading the organisation's digital strategy and direction, ensuring it is aligned to organisational priorities, responsive to system expectations and positioned at the forefront of the digital landscape. This is a voting role reporting to the Chief Executive, advising and influencing … management, cyber security and data governance, alongside executive leadership of a complex IMT function. You will work across organisational and system boundaries, ensuring digital priorities are grounded in service need and translate into measurable improvement in outcomes, productivity and experience. Main duties ...

criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity … Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational ...

opportunities to improve productivity, reduce costs and add value across the contract Support continuous improvement initiatives by using data insights to recommend process and system enhancements Promote the effective use of systems such as MCM/Total Mobile and other supporting platforms across the branch Ensure data is captured … monitor client KPIs, contract performance and service delivery outcomes Support contract set up, reporting requirements and mobilisation activity through accurate data analysis and system input Develop dashboards and performance reports to highlight trends, risks and improvement opportunities Work closely with operational teams, managers and stakeholders to understand reporting needs ...

London Living Wage. Role Purpose Act as the first point of contact for Business Systems support across Group venues, providing confident day‐to‐day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data … handled securely and in line with policy. Key Responsibilities Support & Incident Management Serve as first‐line support for system queries; triage, resolve, or elevate issues promptly while maintaining clear communications with stakeholders. Provide user guidance on system use; contribute to howto notes and quick guides. Systems ...

Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Redirect problems to correct … urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship ...

audits and responsive audits arising from incidents. Ensure audit outcomes translate into actionable improvement plans and monitor delivery to completion. Support organisational risk management processes by providing analysis, evidence and assurance as required. Programme & Project Support: Support the Director in delivering key strategic and operational programmes across … directorate. Lead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation. Provide data, insight, problem-solving and assurance support to cross-departmental projects. Develop digital dashboards and analytical tools that provide clear oversight of programme, project and service activity. Relationship Management & Communication Build effective ...

summary The Assistant Telecommunication Manager will assist the Telecommunication Manager in the management of the 24/7 telecommunications function. To be responsible for team leading the Telecommunication Supervisors and Operators, ensuring provision of a responsive, customer focussed service The post holder will be a key member … knowledge of Telecom systems *Experience in managing/supervising staff Desirable *VoIP and analogue systems skills including RF paging. *Experience of working with Telecoms system and vendors *NHS Experience *Experience of monitoring service level agreements. *Experience in delivering training to staff Additional Criteria Essential *Skills for communication on complex ...

that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector.Our Asset Management team is growing, and we're excited to welcome a talented Senior Networks Engineer to join us. As a Senior Networks Engineer, youll provide … operations, inspections, and records for HV and EHV assets. Develop and manage control of HV/EHV networks, including review of switching schedule submitted system alteration notices, control and issue of associated switching instructions, and updating of company systems following new connections and alterations Support mentoring and training ...

operational technology. You will ensure that products and services across our tunnel estate are safe, reliable, and fit for purpose, supporting the effective management of traffic while driving innovation, continuous improvement, and long-term capability development. This is a hybrid role, requiring two days per week … driving governance and assurance processes in supporting tunnel renewals and the adoption of emerging technologies, digital solutions and data-driven approaches to asset management, with risks clearly understood and mitigated before deployment. Define and drive the technical strategy for tunnel systems, developing architectural guardrails, specifications, and long-term ...

Data & Learning Resourcer you will support the accurate management of learner and apprentice data, update internal systems and spreadsheets, and generate meaningful reports. You will work closely with the Resource Manager to develop and maintain digital learning … content on Moodle, including quizzes, resources and activities. Role Data Management & Reporting Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data) Update and manage internal spreadsheets and databases with current, accurate information Extract, evaluate and present data ...