about development, offering a career path with over 70% of their team progressing within their first year in the business. Key Responsibilities Advising management executives and the broader senior stakeholders, to transform their organisations for the digital age. Meeting clients to perform assessments of problematic situations and fully … understand the client's business needs. Collaborating with technical and non-technical teams to ensure familiarity with the client’s business. Collect information about the client’s business through a … variety of methods (shadowing, interviews, surveys, reading reports etc.) Analyse and interpret data to unearth weaknesses and problems and comprehend the causes. Diagnosing IT system problems and inefficiencies. Analysing and determining risks and mitigations such as security threats, data risks, human risks etc. Formulate recommendations and solutions with attention more »
ticket immediately. If you are unable to assist due to knowledge, you will be responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customer's sites when on-site assistance is needed. Job … Wi-Fi and network issues ensuring customer faults and incidents are resolved within SLAs Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction ensuring all open cases are updated with relevant information and customers are regularly updated more »
ticket immediately. If you are unable to assist due to knowledge, you will be responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customer's sites when on-site assistance is needed. Job … Wi-Fi and network issues ensuring customer faults and incidents are resolved within SLAs Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction ensuring all open cases are updated with relevant information and customers are regularly updated more »
