Head of Retentions
- Hiring Organisation
- Radius Payment Solutions
- Location
- Chester, Cheshire, United Kingdom
- Salary
- £ 45 K
improve first-time resolution and enhance customer satisfaction.Ensure governance, compliance and risk considerations are appropriately managed.Reporting, Insight & Continuous ImprovementDevelop robust reporting frameworks and management information that provide meaningful business insights.Improve data quality, reporting accuracy and customer reason-code categorisation.Leverage CRM and operational data to identify trends … Radius will be treated as a gift and not eligible for an agency fee.PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.SummaryType: Full-timeFunction: Customer ServiceExperience level: Mid-Senior LevelIndustry: Logistics And Supply Chain ...