Leeds, England, United Kingdom Hybrid / WFH Options
Marmion
cycle to work scheme Your responsibilities will include… Work within an established support team and provide guidance to the client base on the business’ marketingautomation platform. Respond to incoming requests and issues reported via; chatbot, telephone, or ticketing system. Escalate any issues where necessary to 2nd/… manager when opportunities are identified to increase customer retention for the business, and satisfaction of the platform. Skills & Experience: Customer Service experience with a Marketing, Business, or related degree . Excellent communication skills, both written and verbal. Experience working with ticketing systems/software and/or chat function … with unrestricted rights to work in the UK. Our Client: Our client is the creator of one of the UK’s fastest growing revolutionary marketingautomation platforms , born from the understanding that there is no one size fits all. The platform allows businesses to create, manage, and execute more »
Scope We are looking for a creative and experienced Marketing and Events Executive who has a passion for Higher Education, technology and can plan, coordinate, and execute community and event programmes for our customers and prospects. Reporting to the Head of Marketing, the Marketing and Events Executive … maximum exposure and value for the company. ·Work with the commercial team to agree relevant content for events including brochures and product guides. Use marketingautomation tools to create sophisticated registration pages and promotional emails. Manage our existing client community programme for the StREAM users including the resource … hub, events, newsletters, satisfaction surveys, product market research and general communications. Support customer and stakeholder communications for professional services. Contribute to the overall marketing plan and keep the marketing calendar up to date. Monitor, analyce and report on event and community performance. Use insights to optimize future campaigns. more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Magento 2 platform, enhancing the overall user experience Utilise Elementor to manage and optimize email signatures linked to Outlook Work with Klayvio for email marketing, ensuring seamless integration with our website Day to day support of Outlook/Office 365 including set up roles and automated messages based on … Demonstrable experience of supporting ERP platforms Crystal Report writing experience SQL experience Understanding and passion for improving web based UX - Magento Experience of using Marketingautomation platforms such as Klayvio Experience of supporting Microsoft Tech stack Strong hardware and infrastructure management skills, including knowledge of onsite server maintenance more »