44k + Benefits 18 month contract 2 days on site My client a leading IT Solutions provider are seeking to recruit an M365, Office 365Engineer to join an ever growing Customer Support Function. This client has more than 100000 employees world wide and an unlimited amount … proficiency to enable you to resolve customer issues, through training and readiness. You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or … related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd more »
Our client a Global IT Solutions provider are seeking to recruit an Office 365 Support Engineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be : Response and Resolution You own, investigate, and solve customer technical issues, collaborating within … to resolve customer issues, through training and readiness. Product/Process Improvement You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Required/Minimum Qualifications (RQs/MQs) Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ … years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding more »
proficiency to enable you to resolve customer issues, through training and readiness. You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or … related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd … experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Relevant Microsoft Technology Certifications Bachelor’s degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information more »
