4 of 4 Microsoft 365 Jobs in Plymouth

support queries via phone, email, and ticketing system Log, triage, and resolve 1st line incidents and service requests Provide support across Windows, Microsoft 365, Azure, hardware, and networking Follow IT processes and contribute to maintaining accurate system documentation Deliver excellentcustomer serviceand clear communication at all times Skills … Previous experience in a 1st Line/Service Desk/IT Support role (or strong IT internship/placement) Basic knowledge of Windows OS, Microsoft 365, Active Directory Familiarity with ticketing systems (ServiceNow, Jira, Freshservice, etc.) Strong communication skills and a positive, customer-focused approach Willingness ...

hybrid working as well as training and development. 1st Line Support Analyst – Key Skills: • Diagnose faults, support, install, and maintain the following Microsoft Products: Windows Server 2019/2022, Windows 11, Microsoft 365, and Microsoft Office applications • Support for the following features, services and roles ...

essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products ...

TIDP and MIDPmanagement Experience of conducting audits Ability and willingness to train others Critical and initiative-taking thinker Diligent, exacting standards Competent with the Microsoft 365 suite of tools, specifically Excel, Teams, and SharePoint Well organised and self-motivated with the ability to prioritise work, multitask ...